As a Senior Cabin Crew member and Crew Trainer, I lead the cabin crew team to ensure the highest standards of safety and customer service during flights. This includes coordinating with flight deck and ground staff for smooth operations, managing in-flight emergencies, and providing exceptional service to passengers. I also delivered comprehensive training programs for new and existing crew members and facilitated the onboarding process for new hires, integrating them into the team seamlessly.Additionally, I mentored new crew members, providing guidance and feedback during their probation period, and ensure compliance with safety regulations and company policies. I promoted a culture of safety and professionalism, assessed crew performance, identify areas for improvement, and develop personalized growth plans. Administrative duties included maintaining training records, certifications, and performance evaluations, preparing reports for management, and collaborating with HR on training and onboarding activities.
Amazingtalker
View- Website:
- amazingtalker.com
- Employees:
- 245
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Online Tutor Recruiter | Mentor And TrainerAmazingtalker Jan 2020 - PresentSouth Africa- I provided high-quality English instruction to students, tailoring lessons to meet their individual needs and learning goals. - I mentored junior tutors, offering guidance on teaching methods, lesson planning, and professional development. Ensuring a supportive and engaging learning environment is key to helping students and tutors alike thrive.- I played a crucial role in recruiting new tutors. This includes identifying potential candidates, conducting interviews, and onboarding new hires to ensure they meet Amazing Talker's standards -
Volunteer StaffCansa The Cancer Association Of South Africa Nov 2022 - PresentDurban, Kwazulu-Natal, South Africa -
Owner | Social Media Manager | Community ManagerWigs & Co Sep 2023 - PresentDurban, Kwazulu-Natal, South AfricaSince 2015, I’ve been navigating the thrilling world of sales in some pretty unconventional settings. First, as cabin crew, I had the unique challenge of selling expensive watches and perfumes to people 30,000 feet in the air—often on 40-minute flights where they probably didn’t need either! Then, I took to the digital skies with my social media-based wig company, where my strategic sales content generated over R100k in just a few months. That’s determination and social skills in action!While I don’t hold a degree in management, sales, or marketing, I do have a degree in social sciences (psychology), which I believe is a perfect fit for a role centred around relationship building and management.With my background in psychology, I’m passionate about human behaviour, relational intelligence, and the psychology of sales. I’ve applied these interests in my small business, Wigs and Co, achieving impressive growth in just eight months. By building strong relationships with other small business owners in the beauty industry, I’ve created a symbiotic ecosystem where we refer clients to each other based on their needs. Staying in tune with market trends, analysing competitors, and anticipating customer needs have all contributed to my business success.#Sales #Marketing #CustomerRelationshipManagement #BusinessStrategy #PsychologyInSales #SmallBusinessOwner #DigitalMarketing #MarketResearch
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Senior Cabin Crew | Trainer | Onboarding & PerformanceEmirates Sep 2015 - Sep 2020Dubai, United Arab Emirates- I delivered comprehensive training programs for new and existing crew members and facilitated the onboarding process for new hires, integrating them into the team seamlessly.- I mentored new crew members, providing guidance and feedback during their probation period, and ensured compliance with safety regulations and company policies.- I promoted a culture of safety and professionalism, assessed crew performance, identified areas for improvement, and developed personalized growth plans.- My administrative duties included maintaining training records, certifications, and performance evaluations, preparing reports for management, and collaborating with HR on training and onboarding activities.
Mbali Nyembe Education Details
Frequently Asked Questions about Mbali Nyembe
What company does Mbali Nyembe work for?
Mbali Nyembe works for Amazingtalker
What is Mbali Nyembe's role at the current company?
Mbali Nyembe's current role is Human Resources | Social Media | E-Commerce.
What schools did Mbali Nyembe attend?
Mbali Nyembe attended University Of South Africa/universiteit Van Suid-Afrika, University Of South Africa/universiteit Van Suid-Afrika.
Who are Mbali Nyembe's colleagues?
Mbali Nyembe's colleagues are Nilopha Cassim, Dean Chung, Leonie R., Johanne Princess Repuela, 陳詩雯, Daniel Hayes, Alvin Castillo.
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Mbali Nyembe
Highly Organized And Detail-Oriented Project Coordinator With Exceptional Project Management Skills.City Of Johannesburg -
3discovery.co.za, discovery.co.za, ppsha.co.za
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