Lead Logistics, Maersk Customs Services, LCL, FCL, Cargo Risk Management * Product Management

Customer Solutions Management Responsible for managing the team in charge of creating integrated solutions for our top customers.•S4S•Maersk Leader Program

Solutions design for our customers Verticals: automotive and retail Consultative selling

Responsible for the execution of the operational tasks performed by Damco agents in Latinoamerica.

Project managementBusiness resilience manager.Claims Handling

Account management

Responsible for the import department, the main responsibilities were: files financial administration, carrier contract management, GP analysis. Follow-up and import process supervision, operational troubleshooting, team management (8 people under my supervision), follow up and supervision of import KPIs.

Import Seafreight Coordinator, in charge on a Named Account. (One of the top 15 enterprises of the Fortune 500 2011)Shipment coordination for an end to end service:Achievements: Reporting and Invoicing process improvement (Reduce billing KPI and Credit Notes)

Shipment coordination - import and export

STATION PERFORMANCE MANAGERMain Goal: To improve the performance of the station on the indicated KPI's (seafreight, airfreight, trucking, sales)-Manage the Station Performance Improvement Project on GDL.-Coordinate with department managers actions to improve the department's performance.Achievement: Global Performance Index before the kick off: 83.83%, 5 months later 99.09% OCEAN FREIGHT CLERKAchievement: After 2 months in the position, I handled the operation smoothly. After 4 months I received the reward of Employee of the Month4) Suppliers negotiations (spot rates)AIR FREIGHT CLERKAchievement: Create a revision process for intercompany invoices and CASS differences.Savings around 80,000 USD in 8 months.