Mohamed Banna Email & Phone Number
@elarabygroup.com
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Who is Mohamed Banna? Overview
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Mohamed Banna is listed as Senior Support Lead at Medstreaming, based in Egypt. AeroLeads shows a work email signal at elarabygroup.com and a matched LinkedIn profile for Mohamed Banna.
Mohamed Banna previously worked as Senior System Engineer at Elaraby Hospital and System Engineer at Accentia Me. Mohamed Banna holds Bachelor Of Science (Bsc), Computer Engineering And Science, Good from Faculty Of Electronic Engineering, Menoufia University.
Email format at Medstreaming
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AeroLeads found 1 current-domain work email signal for Mohamed Banna. Compare company email patterns before reaching out.
About Mohamed Banna
With over 17 years of experience in information technology, team leadership, and customer service management, I specialize in resolving complex technical issues, improving support workflows, and bridging the gap between customers and technical teams.My expertise lies in agile methodologies, process optimization, and team leadership, allowing me to drive continuous improvement by implementing support tools, optimizing ticketing systems, and ensuring efficient and effective resolutions.Passionate about leveraging technology to improve customer satisfaction, and empowering teams to reach their full potential, deliver exceptional results, and drive customer success.
Listed skills include Active Directory, Microsoft Sql Server, Microsoft Exchange, C#, and 27 others.
Mohamed Banna's current company
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Mohamed Banna work experience
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Senior Support Lead
Current- Leading the front-line support team (10 engineers) to work on our PACS and EMR support tickets.- Collecting customer requests, repeated issues, and root cause analysis.- Providing the operations managers with daily, weekly, and monthly front-line performance reports, dashboards, and software release analysis.- Working with the product team to define and track the impact of software releases and customer upgrades.- “Above and Beyond” award winner in 2021 and 2022.
Senior System Engineer
- Administered the data center servers including Microsoft ADDS, Exchange Servers, SQL Servers, File Servers, and Print Servers.- Led the design and Implementation for NEC VoIP solutions, NEC Voice Gateways, and Business Connect Call Center.- Created the call center call log and monitoring dashboard and integrated them with NEC VoIP, collected the call center requests, then designed and developed these tools using C#, WPF, and SQL Server.- Designed and developed the internal portal, including hospital news, ticketing system, and task manager, using ASP.NET Core, C#, SQL Server, and Bootstrap.
System Engineer
- Deployed and supported INFOR M3 ERP for our customers in the gulf region. Managed and installed the system upgrades and bug fixes.- Administered Microsoft SQL Servers and the server backups and restores.- Deployed Microsoft TMG server to aggregate the DSL lines, and control the internet access.
System Engineer
- Administered the data center servers including Microsoft ADDS, Exchange servers, SQL Servers, File servers, and Print servers.- Administered the network in the HQ and the branches, including Cisco routers and switches, ADSL, and Network Infrastructure.- Led the project of replacing the leased lines with ADSL Site-to-Site VPN to reduce the networking cost for our branches.
System Engineer
- Administered the hospital network, computers, printers, and internet access.- Administered the Medical Application Servers, SQL Servers, and troubleshooted their technical issues.- Administered Kaspersky Administration Center, Managed Client Updates and Virus Scan.
Technical Support Engineer
Worked on Installing Link ADSL lines in PSTN Central Offices, and Configuring the Routers to the Customers.
Mohamed Banna education
Frequently asked questions about Mohamed Banna
Quick answers generated from the profile data available on this page.
What company does Mohamed Banna work for?
Mohamed Banna works for Medstreaming.
What is Mohamed Banna's role at Medstreaming?
Mohamed Banna is listed as Senior Support Lead at Medstreaming.
What is Mohamed Banna's email address?
AeroLeads has found 1 work email signal at @elarabygroup.com for Mohamed Banna at Medstreaming.
Where is Mohamed Banna based?
Mohamed Banna is based in Egypt while working with Medstreaming.
What companies has Mohamed Banna worked for?
Mohamed Banna has worked for Medstreaming, Elaraby Hospital, Accentia Me, Union Group Egypt, and Dar Elshefa Hospital.
How can I contact Mohamed Banna?
You can use AeroLeads to view verified contact signals for Mohamed Banna at Medstreaming, including work email, phone, and LinkedIn data when available.
What schools did Mohamed Banna attend?
Mohamed Banna holds Bachelor Of Science (Bsc), Computer Engineering And Science, Good from Faculty Of Electronic Engineering, Menoufia University.
What skills is Mohamed Banna known for?
Mohamed Banna is listed with skills including Active Directory, Microsoft Sql Server, Microsoft Exchange, C#, Asp.Net, Entity Framework, Wpf, and Linq.
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