A versatile self-Motivated professional with excellent leadership skills and proven ability to build and maintain key relationships at all levels, over 25 years technical and service delivery leadership experience on multiple ERP systems (SAP, Service Now, BMC and Oracle). Both a team player and an independent thinker, with valuable analytical problem solving, and decision-making skills, along with the ability to influence and negotiate to ensure needs are identified prioritised and addressed.With a deep customer and business change focus and an adept ability to lead and facilitate transformative projects, delivering solutions and improvement programs on critical systems, resulting in new or enhanced business capabilities, operational benefits and improved customer experience. I believe in an inclusive, collaborative, agile approach where teamwork and energised team members can deliver positive outcomes for the business and customers.