Marvin B. Email and Phone Number

- Providing software support to our business customers/client for Db2 Tools- Problem determination and problem source identification within z/OS environment- Effectively communicating with our customers/stakeholders in a timely manner, meet SLA's- Prioritizing time throughout the work day amongst the numerous cases we handle- Working with development to solve deep complex situations

● Maintain communication with Program Managers daily for project updates, goals, and risks. Execute projects in a timely manner and deliver satisfactory customer service. ● Provide and collect data for device inventory and distribution numbers daily. ● Distributing inventory of prototype to mass production phones to users.● Create spreadsheets for the clear path of the huge amount of inventory incoming for Program Managers to visually see it is being tracked per day.● Customer service in terms of discrepancies our users are having through being taken care of in a timely manner.

● Provided professional customer service daily through emails, phone calls, and in-person pick ups.● Led the shipment department team to execute product shipments in a timely manner. ● Focused on properly packaging medical devices and pharmaceutical drugs right after being processed through our conveyor belt machine for sterilization.

● Operating wafers through different various stages through production and measurement tools. ● Data entry in a computer database to ensure the highest quality of the product to adhere to standards. ● Communicates with Engineers on a daily basis of any discrepancies and performance of duties needed.

● Assembler for the Da Vinci robotic surgical system at Intuitive Surgical.● Accurately trained in the assigned guidelines to each station for the highest quality of a product. ● Knowledgeable and aware of SOP guidelines, MPI's, and Clean room certified. ● Familiarized in instruments assembled with small parts and torque screwdrivers.

●Prepared 3 full course meals for a crew of at least 340 members on a daily basis●Maintained and followed the correct procedures for proper sanitation and prevention of food borne illnesses●Supervised the culinary team of three members to ensure all tasks and responsibilities were performed to the utmost quality to a day to day basis●Kept track of the number of personnel on board the ship for consumption of food●Awarded the Navy and Marine Corps Achievement Medal and Culinary Specialist of the Quarter