Deliver effective leadership and guidance to 30+ individuals to ensure continuous performance improvement. Monitor and maintain overnight line maintenance, three heavy check aircraft and production control department to ensure smooth running of operations. Monitor spending and future budgeting proposals by developing and accumulating spreadsheets. Develop and process payroll over time and time off requests for these departments to improve employee retention. Conduct comprehensive analysis and documentation of hazardous material storage and disposal. Build and maintain relationship with all vendors to enable achievement of full business potential. Conduct effective scheduling of all required facilities needs and repairs to prioritize tasks effectively and efficiently. Organize and plan hangar wide events and celebrations to build a positive environment in organization. • Ensured compliance with OSHA, FAA and company standards to reduce environmental footprint and maintain a high standard of safety. • Improved safety standards by collecting and analyzing data as well as preparing written proposals. • Administered facilities and safety operations to confirm safe and secure environment. Held accountability to direct and manage departments, including Sheet metal, Avionics, GSE and Tool Room.

As a Maintenance Supervisor I am responsible for over seeing all work accomplished across three heavy check (C-Check) bays. As well as, up to 10 over night (line/A-Check) aircraft each shift.

Executed major and minor repairs, alignment, and maintenance of company aircrafts comprising of engine systems, flight controls, avionics, fuel systems, hydraulic systems, landing gear systems, and structural components to ensure smooth running of aircraft operations. Examined and tested all parts, subassemblies or completed assemblies to identify and mitigate potential discrepancies. Conducted adjustments, alignment, and calibration of aircraft system by utilizing hand tools, gauges, manufacturer specific tooling and test equipment to remove faults from aircraft. Prepared and maintained paperwork and computer entries required while conducting maintenance. Uncovered and removed wear, corrosion, or other defects such as cracks, breaks or leaks by disassembling and inspecting airframe and engine components. Steered multiple operations, including conducting heavy checks, service checks, line maintenance pre-flights and troubleshooting to remove potential errors. • Oversaw and maintained airworthiness of multiple aircrafts and all their components while in service or while undergoing scheduled overhaul maintenance at an A-Check Level. • Confirmed entire operations are in compliance with FAA regulations, company policies/procedures, and guidance of Supervisors and Managers.

Directed incoming aircraft setup and Out-going aircraft close out, concurrently delivering shift personnel with daily workload for C- Checks, as well as communicating and monitoring AOG requirements for aircraft. Established and oversaw heavy Check (C-Check) processes required for all planes for scheduled overhaul maintenance and emergency service. Planned and organized pre-induction planning/material meetings for all heavy check services to facilitate informed decision making. Leveraged LEAN principals to conduct effective scheduling and monitoring of workload of aircraft maintenance and inspection with focus on productivity and safety of flight. Collaborated with quality control, inspection, engineers, lead mechanics and supervisors to guarantee compliance with regulatory standards, while conducting research paperwork and using manufacturer maintenance manuals for accuracy.• Forecasted initial flow of aircraft inspection by shift, zone, priority, and skill, while creating flow of non-routine maintenance, handling all task cards and non-routine paperwork in tracking system.

I worked in a multi-functional capacity providing customer services as Cross Utilized Ramp Agent and Winter Operations Coordinator. I provided frontline leadership to my peers through my highly adaptive service skills. Providing passengers with services from ticketing and checking in, to being solution oriented when delays or cancellations occurred and rebooking’s were needed. • Coordinated and communicated with relevant departments (Ramp Team, Bagroom Team, Maintenance, and ATC authorities) to ensure smooth handling of passengers and 'dead load' in delay situations.• Utilized and Maintained all de-icing equipment’s, inspected aircraft prior to and post de-icing process to ensure safety of flight. I provided training and management of personnel on the use of de-icing equipment and the de-icing process. • Oversaw Gate Operations and resolved conflicts with customers and develop solutions to provide customers with best travel experience possible.• Trained and supported staff in turning in bound aircraft for timely departures, Loading and unloading of luggage on the airplane and performed Aircraft pushbacks.

Directed all facets of operational matters within the store, including staff supervision, customer service, quality control, and sales. Established a solid sales-based culture in the store focused on customer needs. Developed financial reports and evaluated results. Established accountability protocols within the store. Formulated personal development documents, training materials, and counselling records. Arranged quarterly performance review meetings for all store employees.• Responsible for generating sales, identifying sales opportunities, generating sales solutions to increase gross profit, while maintaining accountability to the bottom line. • Set ambitious goals identified strategic business opportunities, while being accountable for achieving goals and maintaining standards of excellence aligned with company standards & principles. • Ensured smooth day-to-day execution of all retail operations: customer service, random audits, payroll, loss prevention, scheduling, visual merchandising, inventory management, budgeting, etc. • Provided exceptional leadership by recruiting, hiring, developing, coaching, and engaging employees, and specifically support management staff, to obtain maximum results in building a workforce of excellence.