Carlos Mendoza Email & Phone Number

Mexico City, Mexico

Ciudad De México, México

Ciudad De México Y Alrededores, México

Development of a commercial strategy focused on increasing relations and sales with the main national and international Carriers for Data services.Annual increase in sales year after year, fulfillment of objectives, new logos and number of carriers with new relationship.Development of the SDWAN offer with Velocloud, Versa and ngena (Cisco).

Ecuador

• Search, identify opportunities, proficient in forecasting, develop business based on a commercial strategy of a strong competition for consultative sales of technology solutions and services in a Partner company of BMC.
• Dynatrace Managed y SaaS, AppMon, DCRUM y Synthetic,
• BMC Remedy, Control-M, Truesight OM, Capacity, Discovery, SecOps and Entuity.
• Turbonomic.
• Cloud Solutions.
• Outsourcing

Caracas

Responsible for improving production processes and distribution, sales, deals and agreement with suppliers and customers, purchases, collections, inventory management, cost calculations and profit margins of the manufactured goods, responsible for the administrative system.

Development of activities like Engineer Monitoring. Monitoring, control and attention in first line of failures in the platforms Prepaid, Postpaid, SMS, IVR, Storage, Networks, ISP links, platforms 2G and 3G, servers with OS Microsoft, AIX and Solaris, Service Desk, Job Scheduling and Monitoring tools. Control, monitoring and execution of scheduled jobs in.

Caracas- Venezuela.

Attention of operational failures of the mobile data service in the platforms UMTS, EDGE/GPRS, EVDO/1X, WLL and the TCP/IP network. Creation, control and monitoring the incidents of failures, escalated to other resolvers groups. Monitoring, verification, diagnosis, resolution of failures, preventive maintenance, check alarms, traffic, faults, KPI.

Caracas-Venezuela

Second level support of fault with data service on mobile device reported by Call Center, managers, VIP clients and other groups in the company. make test with the client, configuration, validation terminals in billing platforms, HLR, VLR and AAA. Check alarms, traffic, faults, KPI´s, statistics and creating reports in NodeB and the BTS of the company..

Dirección Estratégica De Ventas, General Sales, Merchandising And Related Marketing Operations

Systems Engineer

Diplomado En Dirección Estratégica De Ventas

Ingeniero De Sistemas, Systems Engineering