· Participate in review of project scope, client negotiations, and technical and business discussions with clients and account management · Negotiate and coordinate project plans, budget objectives and schedules with customers assigned · Monitor project progress and evaluate performance against contract requirements · Lead project closure meetings and document lessons learned

· Responsible for overall project management and apply specific knowledge management, new relative technologies, and innovation · Establish evaluation criteria to assess projects, and relay results to Project Sponsor and executives · Monitor project progress and evaluate performance against contract requirements · Led a team of 5 financial representatives focused on strategic initiatives

· Assist COO in the preparation of statements of work, project scope, design and contract documents · Monitor project progress and evaluate performance against contract requirements · Led briefs to key leadership on costs, risks, issues, client items and status of project development · Led the coordination and management of the design process within a technical and marketing project

• Extensive experience in completing business and functional requirements (BRD’s & FRD’s), process flows/workflows, and use cases for all system improvements & strategic initiatives, utilizing the Waterfall (and Agile) SDLC methodology and some UML. • Work directly with VP IT to accomplish release cycles, strategic initiatives and daily issues.• Lead the User Acceptance Testing. Administrator of internal software; Microsoft CRM, MS SharePoint, and JIRA. • Chairman of the Change Control Board, Internal board of VP’s to decide on technical enhancements.• Serve as a liaison between Business Owners/Clients and the IT team.• Visit designated Airline/Cruise Line clients to assist in Integration of API and Client systems and testing/maintenance duties associated

• Led team of 17 logistics agents on a 24/7 global operation · Direct acquisition and management of large numbers and types of contracts supporting all aspects of hotel leasing and technical projects · Negotiate and coordinate project plans, budget objectives and schedules with internal agencies and third-party vendors to establish and manage customer expectations

• Daily warm/cold calling of prospective refinance clients. • Consistently met goal of obtaining at least 3 new loan applications per day. • Analyzed applications with income documentation according to Countrywide guidelines. Based on qualifications, followed up with all potential clients presenting best financial options given their needs. • Coordinated appraisals, compiling appropriate documentation. Continuously met goal of funding a minimum of 5 loans per month. • Generated $4,000,000+ in mortgage sales within a 9 month period