- Ensured the Nearshore Senior Consultant team under my responsibility worked in compliance with company standards and business guidelines, emphasizing adherence to protocols and excellence.- Addressed customer concerns and queries in a timely and accurate manner, demonstrating strong problem-solving and communication skills.- Provided outstanding guidance to the Nearshore team to ensure customer satisfaction, fostering a client-focused approach.- Developed new capabilities within the team to achieve revenue goals, showcasing strategic management and growth-oriented leadership.- Oversaw time cards, expenses, and development plan guidance and approvals, maintaining meticulous administrative oversight.- Managed relationships with clients, ensuring high standards and quality of technical solutions while staying abreast of the latest technology developments.

- Designed, advised, and built SOAP and RESTful services/micro-services to enhance the current platform, supporting business objectives through the implementation of new in-vehicle capabilities for two-way communication, enabling subscription services from car/mobile devices.- Collaborated with co-workers to assess the impact of database changes on other systems, ensuring seamless integration.- Participated in long-term planning and strategic initiatives with management, aligning technical solutions with business goals.- Analyzed requirements and technical specifications, creating architectural designs using TIBCO BusinessWorks, EMS, and Axway Security Gateway.- Designed and assisted in the implementation of services and micro-service APIs, leveraging expertise in integration technologies.- Troubleshot pre and post-production issues, ensuring robust and reliable service delivery.- Contributed meaningfully to planning and estimation activities, providing accurate forecasts and resource allocations.- Supported the implementation of new technologies and frameworks to meet requirements and introduce improvements or new capabilities to the platform.- Explained complex technical concepts and solutions in a manner understandable to the scrum team and management, facilitating clear communication and understanding.- Ensured agile-based scrum processes were defined, adhered to, and continually improved throughout the team, enhancing efficiency and productivity.- Served as a member of the Architecture Review Board (ARB), proposing, discussing, and participating in the resolution of complex architectural problems and identifying optimal solutions.Clients:- Sirius XM (Washington D.C. / Scrum Master BPM, SOA Consultant)

Some of my key responsibilities in TIBCO Nearshore engagements include but not limited to represent and coordinate the Nearshore Team from on-site location to develop BPM and SOA components based on TIBCO products with the following responsibilities:• Design and specify work management for iProcess Business workflows that access enterprise resources most of them via SOAP services developed in BW platform. • Design and specify out the solution components that will allow BW technical and business services to consume enterprise resources using configured common object schemas. • Design and specify out the solution components that will allow BW technical and business services to provide iProcess BPM Business layer with integration capabilities with other enterprise system/resources within the enterprise. • Implement the solution and unit test the component for different iProcess workflow and BW services. • Tier 3 Support for business processes and services implemented with TIBCO Technologies. • Represent and coordinate the Nearshore Team from on-site location to develop BPM components• Participate in Scrum meetings to report status, issues or stoppers. • Participate in Business Analyst meetings to gather requirement.• Organize and lead clarification meetings for requirement discrepancies with Business, Development and testing teamsClients:• Sirius XM (Washington D.C./Scrum Master BPM, SOA Consultant/Feb 2016 - June 2017)• Iron Mountain (Sao Paulo, Brazil/BPM Implementation Advisor/Oct 2015 – Dec 2015)• BRADESCO/BradesCard (Guadalajara, Mexico/BPM Assessment consultant/Aug 2015 – Oct 2015)• Synovus Bank (Columbus, GA, US/Nearshore BPM Team Lead/Jan 2015 – Jul 2015)• T-Mobile, POC/Assessment Consultant – (Seattle, WA, US/Platform Modernization Consultant/Jul 2014 – Dec 2014)• Asurion (Sterling, VA, US/BPM Team Lead/April 2014 – Jul 2014)• State Compensation Insurance Fund (Vacaville, CA, US/BPM Developer, Analyst/May 2012 – April 2014)

I play the Integration Specialist role in order to fulfill the knowledge gap at IBM’s engagement with CITI Bank - Afore Banamex to implement Process Server on the top of a TIBCO integration layer. • Understand the customer's requirements and work with IBM Architecture Team to accurately architect and scope data integration / migration tasks from Mainframe services to a SOA/BPM distributed solution based on IBM and TIBCO technologies. • Perform all project tasks from design to development and training client resources on the IBM/TIBCO technologies for after implementation support of the platform. • Manage multiple people and update management and schedules to provide status updates on a regular basis • Introduce and streamline processes on the integration team, build templates and other tools • Provide technical expertise and guidance to the project, especially on TIBCO BusinessWorks and EMS for development teams • Work cooperatively with others to accomplish project work in an efficient mannerClients: CITI Bank (Afore Banamex).Technologies used: Webservices, XML, XSD, JMS, TIBCO BusinessWorks, File Adapters, EMS.

As a freelance integration consultant during the 2008 crisis I participated in the following projects:• For Televisa, intranet web portal capable to generate metadata for digitalized video files and save it to a corporate database where the structured information allow business users to locate and download specific content from a search form. Metadata was created to fully conform with Televisa’s multimedia library standard in order to ingest video assets into the Multimedia Asset Management system associated with its metadata. • For Axtel Telecommunication, I participated in a SOA integration between Siebel CRM and TIBCO iProcess (BPM) using BusinessWorks Siebel Adapter developing documenting and proposing best practices for BW interfaces. • For Information Builders Iberica, design and development with iWay Service Manager in order to integrate federal security applications for the SSP and SNSP within the 31 Mexican states.Clients: Televisa, Neoris (Axtel), Information Builders Iberica (SSP and SNSP).Technologies used: Webservices, XML, XSD, XPath, TIBCO EMS, BusinessWorks, TIBCO CRM Siebel Adapter. iWay Service Manager, File, JDBC y JMS, Oracle DB, SQL Server as data sources.

Activities: Consultancy opportunity detection, Client Assessments, AS-IS assessment and TO-BE proposal for BPM processes, SOA Integration Road map planning. As a senior consultant I collaborated with an international BearingPoint consultant team in order to develop SOA services and Application Interfaces among a variety of projects; I was also responsible for the development of interfaces and services among new and legacy applications where a real-time data record functionality was required; designed and documented technology solutions for TIBCO BusinessWorks; participate in some projects as: development lead, member of implementation planning staff and coordinator of UAT group.Clients: Ministerio de Hacienda of Costa Rica, Televisa, Banamex-Citibank.Technologies used: Webservices, XML, XSD, XPath, Java, J2EE, JMS, SAP NetWeaver Developer Studio (EAR y PAR), TIBCO BusinessWorks, MQ, Tuxedo and File Adapters, EMS y AJAX General Interface.

As an IT integration team leader for the credit department area in Banco Azteca my main responsibilities were to coordinate EA supporting activities for: • Service Oriented Architecture. Design, Document and lead implement integration services developed on TIBCO BusinessWorks in order to integrate credit department applications; coordinate requirements for interface those applications with other business units in the bank; help other teams to understand, adopt and collaborate with the desired interaction in order to enable complete business process over a SOA layer. • Business Process Management. Design, Document and lead implement two of the major business processes of the credit department area with the TIBCO iProcesss, my team was the responsible for the design and implementation of the first workflow release in the bank.Responsible of IT and end-users interaction agreements in order to organize and conduct work meetings over rapid development sessions (RAD), where a multidisciplinary group of business users defined workflows; helped Method and procedures department area to model business TO-BE state workflows on TIBCO iProcess in order to support operation and business objectives.Client: Banco Azteca, Universidad CNCI.Technologies used: Webservices, XML, XSD, XPath, Java, J2EE, TIBCO iProcess, TIBCO Action Processor, iPe Modeler, iPe SSO, EMS, BusinessWorks, Oracle DB.