I was responsible for building a new capability when product ownership for the Power Platform was split from the SharePoint team. As the product owner of the Microsoft Power Platform, I lead a small international team, the Microsoft 365 Integration & Development Capability Center, and we were responsible for:- Microsoft Power Platform - Service Delivery, Governance, Development Consultation Services- Graph API and other M365 Service IntegrationsMajor Accomplishments:-… Show more I was responsible for building a new capability when product ownership for the Power Platform was split from the SharePoint team. As the product owner of the Microsoft Power Platform, I lead a small international team, the Microsoft 365 Integration & Development Capability Center, and we were responsible for:- Microsoft Power Platform - Service Delivery, Governance, Development Consultation Services- Graph API and other M365 Service IntegrationsMajor Accomplishments:- Implemented a Risk-Based Power Platform Environment Governance model- Operationalized Premium functionality and Power Platform premium license governance- Operationalized use of Microsoft Power Platform Center of Excellence (CoE) Starter Kit - Cleaned up Thousands of Stale/Orphaned Power Platform Artifacts.- Designed/Implemented Reactive Platform Governance- Operationalized Dataverse & AI Builder- Implemented DEV-->TEST-->PROD Deployment Stage-Gate review process for higher-risk solutions built in dedicated environments. Show less

As Sr. Manager with the Messaging and Mobile team, I lead an international team of technology engineers delivering a Hybrid M365 Email service, and Mobile Application Management services through Microsoft Intune.Major Accomplishments:- Migration of On-Prem Exchange 2013 servers to cloud hosted Exchange 2016 servers.- Migration of On-Prem Ironport email security servers to Cisco Email Security SaaS service- Migration from Mobile Iron MDM to Microsoft Intune for corporate… Show more As Sr. Manager with the Messaging and Mobile team, I lead an international team of technology engineers delivering a Hybrid M365 Email service, and Mobile Application Management services through Microsoft Intune.Major Accomplishments:- Migration of On-Prem Exchange 2013 servers to cloud hosted Exchange 2016 servers.- Migration of On-Prem Ironport email security servers to Cisco Email Security SaaS service- Migration from Mobile Iron MDM to Microsoft Intune for corporate liable devices Show less

Responsible for Solutions Architecture and Engineering for Mobility related services provided to internal employees. • Mobile Subject Matter Expert for Internal Technology Services.• Publish annual technology and service Roadmap for Mobility • Research, design, document, and assist in implementation of AirWatch EMM solution.

Senior Systems Engineer in Conferencing & Mobility. Managing projects around Mobile Devices and Web/Audio/Video Conferencing.• Lead a cross functional international virtual team focused on Mobility trends, security, and lifecycle.• Perform technology and cost analysis. • Developed and presented mobile recommendations to VP & C-Level executives on Mobile Strategy for multiple business units.• Manage business, customer, and budget requirements on multiple… Show more Senior Systems Engineer in Conferencing & Mobility. Managing projects around Mobile Devices and Web/Audio/Video Conferencing.• Lead a cross functional international virtual team focused on Mobility trends, security, and lifecycle.• Perform technology and cost analysis. • Developed and presented mobile recommendations to VP & C-Level executives on Mobile Strategy for multiple business units.• Manage business, customer, and budget requirements on multiple projects• Coach/Mentor multiple team members on career development and basic accountabilities• Implementation & rollout of Mobility Central. Reduced average cost/line by over $10/month.• Modified invoice reconciliation and payment process from 60-80hrs/month to 10 hours/month.• Develop and operationalize email redirection option for Personal-Liable mobile smartphones.• Implemented Conferencing lines into Vendor “A-Lists” for 3 million minutes of annual savings.• Created self-help documentation for end-users.• Developed recommendations to mitigate international roaming charges.• Consolidation of US wireless vendor accounts from 20 to 4 across Thomson Reuters Professional division.• Manage multiple mobile technology rollouts/refreshes for Laptops, Smartphones, and air cards.• Manage over 11,000 wireless devices.• Manage day-to-day vendor relationships.• Participate in Mobile RFP process, including recommendations to Sr. Leadership on strategic direction. Show less

Provided IT Support and managed technology projects and roll outs for remote Sales employees.

IT Helpdesk - Focused on LAN & Email support.

Provided Phone and Desk-side operational IT Support.

Corporate IT Support for PC and Lotus Notes.

Global IT support.

Contract through ARC - IT Helpdesk Support