Mark Benson Email & Phone Number

Boca Raton, Fl, Us

San Jose, California, Us

I help remove roadblocks from the paths of the solution architects so they can provide the best security solution to each and every state, local, and education customer possible.

San Jose, California, Us

San Jose, California, Us

Manages all activities of the pre-sales resources for the SLED team. In conjunction with sales and SE management, develop strategies to direct appropriate resources for each SLED customer. As a business partner with sales management, manage the organizational effectiveness, efficiency, and alignment of all technical resources with clear services bookings and product revenue goals. Provides advice and counsel to sales management in the effective use and deployment of technical resources. PRINCIPAL DUTIES AND RESPONSIBILITIES• Show the value of Nutanix's hyper-converged solutions to the State, Local and Educational communities.• Make sure the solutions that the SLED community buys Nutanix works as advertised after purchase and installation.

Round Rock, Texas, Us

Manages all activities of the pre-sales resources which includes a staff of 36 phenomenal SE's and SEM's across five districts. In conjunction with sales and SE management, develop strategies to direct appropriate resources for each Federal customer. As a business partner with sales management, manage the organizational effectiveness, efficiency, and alignment of all technical resources with clear services bookings and product revenue goals. Provides advice and counsel to sales management in the effective use and deployment of technical resources. PRINCIPAL DUTIES AND RESPONSIBILITIES• Inspects account penetration strategies including account-specific product and service sales plans for major accounts.• Uses knowledge and exposure to competitive solutions to inspect the proposed EMC solution for the customer thereby allowing the sales and technical organizations to effectively address and dispel customer objections to the proposed solution(s).• Maintains business networks across the organization and customer base in support of sales team objectives and engages and leverages corporate resources, abilities, budgets, and personnel as appropriate.• Select and manage programs for the presales community• Inspect major technical sales plans• Attract, retrain and recruit employees.• Ensure that sales and technical organizations are properly aligned to achieve objectives.Management of the technical resource plan for the Area.• Inspect configuration and documentation of EMC software, hardware, and service solutions to meet customer and sales objectives. Ensures compliance of presales documentation.• Internally qualify sales opportunities in the terms of customer technical requirements, competition, decision-making process, and funding• Manage escalations and follow through until successfully resolved.• Communicate organizational and functional strategy and translate it into functional goals.• Active DOD Top Secret and DOE Q Clearance.

San Jose, California, Us

Strategic Role• Develop key customer relationships for health care providers and health care payers.• Grow NetApp awareness in targeted accounts by showing the value of NetApp solutions via references, POC’s internal success cases.• Maintain the industry's finest pre-sales engineers through training, motivation, and recognition of accomplishments.• Acquire top talent across the US for rapid growth.Operational Role• Manage a team of 28 which includes CIO, SEM, and SE's across the US.• Act as a key resource for customers, SE’s, account managers for deep subject matter expertise across the IT industry with the specific ability to have technical discussions around enterprise storage and its application in data centers• Train NetApp sales reps and systems engineers on Solution Selling• Develop strategic sales initiatives in key accounts• Work with partners on developing integrated solutions• Strategic feedback to Tech Council and Business Units• Architect complex storage designs to meet customers technical and business needs

San Jose, California, Us

Strategic Role• Develop key customer relationships for named enterprise accounts• Grow NetApp awareness in targeted accounts by showing the value of NetApp solutions via references, POC’s internal success cases.• Gain trusted advisor status and credibility in named accounts by focusing on Business Solutions over Technology Solutions• As team manager provide leadership to fellow SE’s and account managers • Strategic Positioning against the competitionOperational Role• Act as a key resource for customers, SE’s, account managers for deep subject matter expertise across the IT industry with the specific ability to have technical discussions around enterprise storage and its application in data centers• Train NetApp sales reps and systems engineers on Solution Selling• Develop strategic sales initiatives in key accounts• Work with partners on developing integrated solutions• Strategic feedback to Tech Council and Business Units• Architect complex storage designs to meet customers technical and business needs

San Jose, California, Us

Moline, Il, Us

Daily activities included the coordination and prioritization of application developers according to the needs of the various business units. Team management included 9 software developers working primarily in JAVA but also with .NET and COBOL.The largest of the projects was Point of Sale Data Integration: integrating new technologies and system enhancements into the 3,500+ Deere dealerships throughout North America. Point of Sale data collection is the largest of these projects in which several key internal departments utilized the automated collection of dealership transaction data from all North American dealerships.

Moline, Il, Us

Daily activities included the management all IT infrastructure at 13 locations throughout America and Europe. Listing of only the largest projects:Associate Project Manager of new division headquarters construction project. This was a $30 million construction project in which I directed 12 personnel for all telephone, networking, and audio/visual design, selection, purchase, and installation. I also coordinated 500 personnel moving from the old location into the new facility.Project Manager/Lead Designer of a corporate-wide redesign of all backup procedures and systems. This project included an in-depth analysis of all backup systems and a comprehensive design process to include all factories and offices. A Netapp design with three tiers was used which enhanced our Computer Process Recover plan and reduced our backup costs by over 50%.Lead Division Auditor for all factories and offices within the second-largest division of Deere. This includes the Computer Process Recovery Plan and several parts of our Business Recovery Plan. Every three years every site must complete a very comprehensive analysis of all IT aspects of the business in regards to risk mitigation and recovery processes.Project Manager of a turnkey startup subsidiary. The project included a needs assessment, the cost to benefit analysis, and team coordination of the entire IT project. The facility included six servers with an active directory, Exchange 2000, SQL 2000, Cisco firewall, and VOIP.

Tallahassee, Fl, Us

Technical team leader of 5-person team. Tier three troubleshooting of escalated issues involving NT servers, various LAN configurations, and some WAN issues.Assistant Project Manager/IT Manager of a $1 million imaging/workflow project that will be used by over 45,000 clients in a LAN/WAN environment. Responsibilities on this project have included evaluations of numerous network and server technologies and rendering of evaluations to fellow committee members regarding the best fit for the campus. I am primarily charged with finding innovative solutions through technology to improve daily business practices. This has allowed me to be the first person in higher education to install and use a Microsoft/Dell Clustered Fiber Channel System.IT Manager of four building construction projects and twelve building upgrades. The largest project involved $1.2 million of network and computer infrastructure for 500+ clients.

Mba, E-Commerce

Bachelor, Mis