C. Michael Berl

C. Michael Berl Email and Phone Number

Consumer Credit Review @ Capital One / Credit Risk & Portfolio Risk Management @ Capital One
C. Michael Berl's Location
Saint Johns, Florida, United States, United States
C. Michael Berl's Contact Details

C. Michael Berl personal email

n/a

C. Michael Berl phone numbers

About C. Michael Berl

Results driven senior Financial Services business leader with over 20 years of successful leadership and subject matter expertise across multiple Operational and Risk disciplines. Proven track record of effectiveness based on strong data analytic skills and a drive for exceptional execution, while balancing the Client Experience. Extensive Project Management and Process Reengineering experience dependent on highly developed collaboration skills, transparency, and integrity. Recognized for operational proficiency, development of high performing teams, and delivering against financial commitments. Areas of expertise include:• Operational Execution• Client Experience • Expense Management• Process Reengineering• Project Management • People/Manager Development• Risk Management• Fraud Operations• Credit Acquisitions• Quality Management• Business Solutions

C. Michael Berl's Current Company Details
Capital One

Capital One

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Consumer Credit Review @ Capital One / Credit Risk & Portfolio Risk Management
C. Michael Berl Work Experience Details
  • Capital One
    Sr. Manager, Credit Review
    Capital One Sep 2016 - Present
    Mclean, Va, Us
    * Accountable for 3rd line of defense oversight for the US Card portfolio • Provide independent, risk based credit assurance services to management and the Risk Committee of the Board of Directors• Provide assurance around the identification, measurement, management, and reporting of credit risk through quarterly targeted reviews and business risk profile assessments • Escalate issues to senior management and actively collaborate with LOB's to develop corrective action plans (CAPs)• Follow-up as needed to ensure that remediation efforts are in line with CAP timelines and that the corrective action is effective and sustainable prior to closing the issue
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  • Argus Information And Advisory Services
    Risk Management (Financial Services / Credit Industry)
    Argus Information And Advisory Services 2015 - May 2016
    White Plains, New York, Us
    Argus Information and Advisory Services is the leading provider of analytics, information and solutions to consumer banks and their regulators. Argus helps its clients maximize the value of data and analytics to allocate and align resources to strategic objectives, manage and mitigate risk (default, fraud, funding and compliance), and optimize financial objectives.
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  • Bridgeforce Inc
    Senior Program Manager
    Bridgeforce Inc 2013 - 2015
    Chadds Ford, Pa, Us
    Bridgeforce is a specialized consulting firm to the world’s top lending institutions with in-depth knowledge of client-side lending and payment environments. Our expertise has enabled high-value, best-fit solutions optimizing client resources and lowering execution risks.With market, regulatory and technological changes continually altering the risk landscape faced by sophisticated lenders, corresponding business changes require hard choices and the courage to make them. Bridgeforce has a strong record of helping clients make these choices by providing solutions that are achievable and bring meaningful change.
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  • Citigroup
    Director
    Citigroup 2009 - 2013
    New York, New York, Us
    Managed all day-to-day production and support activities of the Credit and Fraud Operations functions for the Andean Region of Latin America comprising Colombia, Peru, and six Central American countries (El Salvador, Costa Rica, Panama, Honduras, Nicaragua, Panama). Credit & Fraud oversight for Brazil & Argentina.Represented Latin America on Citi Global Fraud Execution team driving assessment, development and implementation of global best practices throughout the Fraud lifecycle including detection, mitigation, & recovery.Identified, developed and implemented common operating processes, controls, and metrics; capacity plans, efficiency, expense management & innovation to ensure consistency in evaluation of emerging markets.
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  • Citigroup
    Senior Vice President
    Citigroup 2001 - 2009
    New York, New York, Us
    Responsible for development & administration of Quality programs supporting 4000+ employees engaged in Credit Operations functions including Citi Branded & Retail Credit (Home Depot, etc.) underwriting, Fraud operations supporting same portfolios, and Commercial Credit Operations. Focused on Cardholder Impact / Experience opportunities in addition to efficiency and procedural improvements. Facilitated and collaborated with senior leaders the results of monthly Cardholder contactor survey performance (Satisfaction; Net Promoter scores, etc.). Developed concept of "process" and "individual" quality sampling to allow tie-in to employee balanced scorecards.Served as NA representative on Global Credit Underwriting working group including participants from EMEA, AP, and Latam; participated as Credit Underwriting SME as guest auditor for Japan and Russia internal audit reviews.Served on steering committee and acted as Project Manager facilitating the Consumer Credit and Fraud Operations functional integration (operating platforms, policies & procedures) and site consolidation strategy following Citigroup acquisition of Associates National Bank .
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  • Associates National Bank (De)
    Vp, Credit Operations
    Associates National Bank (De) 1996 - 2001

C. Michael Berl Skills

Risk Management Strategy Process Improvement Analytics Project Management Banking Customer Experience Credit Leadership Operational Excellence Credit Cards Analytical Skills Expense Management Highly Detail Oriented Credit Risk Business Intelligence Interpersonal Leadership Fraud Internal Audit Executive Management Payments Process Engineering Operational Risk Management Operational Risk Collaboration Building Communication Skills Driving Efficiency Business Process Improvement

C. Michael Berl Education Details

  • University Of Delaware
    University Of Delaware
    Business Administration

Frequently Asked Questions about C. Michael Berl

What company does C. Michael Berl work for?

C. Michael Berl works for Capital One

What is C. Michael Berl's role at the current company?

C. Michael Berl's current role is Consumer Credit Review @ Capital One / Credit Risk & Portfolio Risk Management.

What is C. Michael Berl's email address?

C. Michael Berl's email address is m_****@****uth.net

What is C. Michael Berl's direct phone number?

C. Michael Berl's direct phone number is +191430*****

What schools did C. Michael Berl attend?

C. Michael Berl attended University Of Delaware.

What skills is C. Michael Berl known for?

C. Michael Berl has skills like Risk Management, Strategy, Process Improvement, Analytics, Project Management, Banking, Customer Experience, Credit, Leadership, Operational Excellence, Credit Cards, Analytical Skills.

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