•Developing custom systemization and workflow optimization services, leading to significant improvements in productivity and growth for a diverse client base in the coaching and consulting industry.•Facilitating sustainable business growth for clients by identifying operational bottlenecks and implementing scalable solutions.•Developing dynamic live workshops aimed at teaching consultants and coaches how to significantly boost their productivity using knowledge management systems.

•Developed and implemented optimized design strategies to enhance user experience and improve information display on Cakike's website.•Built and launched Cakike en Casa, a comprehensive e-learning platform that enabled digital music lessons for children in the foundation's network.•Conducted training sessions to educate Cakike staff on the use of the content management system, allowing them to effectively manage and update the online learning materials.

•Created a responsive website to promote the Makers Fellowship, showcasing its mission and programs to a wider audience. •Crafted and developed an e-learning platform for Makers to access on-demand content. This contributed to the overall success of the fellowship by elevating the brand and providing a dynamic learning experience for Makers.•Designed multiple visual assets such as graphics, banners, and video edits to preserve and promote the Makers brand identity on different media platforms.

• Assisting the Marketing Ph.D. professor Bradley Wilson by directing multiple web media, branding and design related projects.• Developing communication strategies in Typeform and Videoask to be implemented in websites and DEM marketing.• Defining a SEO strategy for an upcoming blog website (Yoast SEO/ Wordpress). • Responsible for coordinating a team of 10 junior designers in the redesign of several marketing courses, this included but was not limited to; slide redesign, interactive activities for students (Typeform/Videoask), animations and videos. • Responsible for Implementing time management tools and strategies (Monday, Kami, etc.) to coordinate effectively the tasks of the team.

• Responsible for leading a team of Associates in the operation of amusement rides and assisting in overall amusement facility operations including: ride systems operation, training, coaching, and recognition of front-line staff members, monitoring attraction throughput and ensuring that efficiency standards were met.• Ensuring adherence to Standard Operating Guidelines, leading ride group meetings, conducting breaks, facilitating rotations, data collection and entry, ride system operation, identifying and resolving problems, admissions systems and risk management.• First responder to guest and ride issues within their ride group. Top priorities included ensuring the safety of our Guests and fellow Associates, facility cleanliness, and providing Guest Service that exceeds expectations.

• Design and development of interactive E-Learning courses on Adobe Captivate to instruct employees on corporate values and goals. As well as specific training on operations of the amusement park. • Development of an internal communication strategy which included but was not limited to; Design of promotional posters, corporate Email templates, printed flyers and other forms of promotional media. • Video scripting, recording and editing. Mainly focused on corporate and explanatory videos directed towards employees. • Development and assessment of multiple practical tests directed towards potential junior designers aspiring to join the team.