Charles Mbewe

Charles Mbewe Email and Phone Number

Technology | Digital Transformation | Innovation | Commercial @ MTN Zambia
lusaka, lusaka, zambia
Charles Mbewe's Location
Zambia, Zambia
Charles Mbewe's Contact Details

Charles Mbewe personal email

About Charles Mbewe

Iam a seasoned Digital Transformation Leader, result driven, eager to learn and solutions focused with over 15 years of diverse experience (inclusive of 10 years Management Experience) in Product Management, delivering and managing Enterprise Information Technology Solutions in the Telecommunications, Banking and Financial Services Sector, Non Governmental Organizations and the Supply Chain and Logistics Sector. I have consistent achievements as a top student, and top performing I.T Professional, a valuable team player increasing productivity and efficiency with proven ability to bring the benefits of the alignment of I.T to the Business in order to solve complex current and emerging business needs while managing costs(CAPEX & OPEX) and Risks.Specialties:-Product Management-Design thinking-Innovation -Problem solving -Customer Experience-ISP/Telecom Systems Administration-Core Banking Systems Administration;Flexcube 7.3, Finacle UBS 10.2.16-IT Service Management; ITIL v3 Foundation Certified-Business Systems Analysis Design & Development-Business Process Re-engineering / Process Improvement-IT Strategy, Procedure, Policy formulation, implementation -Database Administration; Oracle 10g, 11g, MS SQL 2005, 2008,Postgre SQL,MYSQL-Business Intelligence / Analytics / MIS Script Generation - Tools used; PowerBI, Business Objects Suite, Fintrack-Business Continuity / Disaster Recovery Management-Virtualization; IBM Power VM, VMWARE, Hyper V-Enterprise IT Governance; COBIT 5 Foundation Certified-IT Project Management-Electronic Commerce / E-Channels / Integration Channels/ Payment Systems; RTGS, EFT/DDACC, SWIFT, Mobile/Cellphone Banking, Internet Banking, e-tax solutions,Bill Payments-Dynamic Web Applications Development; PHP, C#, Java, ASP.Net-Enterprise IT Risk Management-Server Administration; Windows Server 2003, 2008, 2012, RHEL 5, 6, Suse 11,AIX 6.1, 7.1-Technical experience administration of Active Directory, Exchange 2010, 2013Professional Goal: I aim to be a technology leader that maximizes the power of technology to drive business, operating performance, revenue, growth and lower operational costs, through the management of Technology as a business.

Charles Mbewe's Current Company Details
MTN Zambia

Mtn Zambia

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Technology | Digital Transformation | Innovation | Commercial
lusaka, lusaka, zambia
Website:
mtnzambia.com
Employees:
722
Charles Mbewe Work Experience Details
  • Mtn Zambia
    Head Of Digital Services
    Mtn Zambia Oct 2021 - Present
    Lusaka, Zambia
    We are Africa's largest Mobile Network with a 30 year heritage, we believe everyone deserves the benefits of a modern connected life. We offer an integrated suite of communications products and services, including traditional mobile voice and data, digital and mobile financial services as well as enterprise services. Our Ambition 2025 is leading Digital Solutions for Africa’s progress, with a strategic priority to create shared value.My role in MTN Zambia is to Identify, lead and manage Digital Products and related Channels. Innovate propositions to deliver on the business’s Digital Agenda to drive self-care and sales through Digital Products & Channels. I am responsible for the P & L of the Digital (Video, Music, Gaming, Messaging), Mobile Advertising, VAS & Ayoba segments of the business. We believe smartphones are an enabler for Digital transformation and growth on the African Continent.
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  • Zamtel
    Senior Manager - Business Support Systems
    Zamtel Nov 2018 - Sep 2021
    Lusaka, Zambia
    Zambia Telecommunications Company, is one of the 3 Mobile Network Operators in Zambia offering Mobile, Fixed, Wireless, Mobile Money/Fin Tech and Digital Services. My role involves driving strategy to execution for various initiatives by providing leadership to the Business Support Systems Team (21 Team members inclusive of 4 direct reports) and working with various technical and business cross functional teams to enrich the lives of Zambians through Technology.-Business Reporting/Intelligence (Analytics, Reporting)-Applications Development (Product/Solutions Development & Support)-Systems Architects/Analysts (Solutions Analysis, Design, Testing)-IT Service Desk Management (Internal IT Support)-Enterprise Applications Support & Management (Mobile Money, Digital Channels Platform, Oracle ERP, KYC Platform)-Projects Implementation & Benefits Realization-Business & Technical liaison Bridge-Actualizing Ideas from Business Requirements-Process Automation-Audit Issues Resolution/Closure
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  • Zamtel
    Head - Innovation Hub (Secondment)
    Zamtel Dec 2020 - Jun 2021
    Lusaka, Zambia
    Reporting to the Chief Executive Officer, Executive Management Committee member, I was mandated with the support of a team to drive Digital Transformation within Zamtel, drive Revenue growth by actualizing Ideas to provide Innovative Products and Services and create efficiencies by coordinating and supporting all business units to deliver value in a sustainable manner.-Accountable for Ideation & Partnerships (Innovation, to development, to Actualization): New and existing Digital Processes, Products and Services.-Lead and Motivate Cross Functional Agile delivery teams: Partners, Commercial Teams, Product Owners, Business Analysts, Scrum Masters, Designers and Software Engineers to deliver various Digital Products & Services.Achievements-Business Process Re-engineering & Product Enhancements: STATA (Airtime Lending) & CHUMA (Microloans/Money Lending)-Kick started IOT Product Range (Fleet Management)Awards:2020 IDC - Most Innovative SOE (State Owned Enterprise) : Product, Velocity2021 IDC - Most Innovative SOE (State Owned Enterprise) : Product, Digital Fleet Management System. The Integrated Fleet Management System enhances the overall control environment across all facets beyond vehicle tracking and seamlessly integrates into operational systems.2021 ZIM(Zambia Institute of Marketing) - Best Product Launch Of The Year 2021: Range Rover Promotion
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  • Vodacom Business Africa
    Manager - Information Systems
    Vodacom Business Africa Aug 2016 - Nov 2018
    Lusaka, Zambia
    Vodacom Business Africa is a leading pan-African service provider offering total communications solutions to enterprises across the continent. We offer connectivity through various access mediums, hosted services across geographies, enterprise communications services and mobility. Our network footprint provides reliable connectivity to over 42 countries.My Responsibilities included but not limited to:-Billing Systems Administration-IT Project Management: Transformation, Security, Innovation, Virtualization, Systems Integration, Customization-New/Existing Product Management: responsible for delivery of new products/enhancements based on requirements from the business from a system endpoint view. -Database Administration: Postgre SQL, MySQL. MS SQL 2008-Systems Administration: Unix, Windows. Management of 60 + Server Hardware and Software farm -End User IT Support, Education/Training L1, L2, L3 +/-200 Internal Users -Applications Management various platforms both BSS & OSS: Billing, CRM, Radius AAA, Email, DNS, Name Servers, Monitoring Systems, AD, Provisioning Systems, Sage Evolution ERP, CMS-Information Security Management -Leadership & People Management: 4 Subordinates: Systems,Email Admin,Applications, IT Support. Performance Management, Providing Coaching, Leadership, Mentoring and serving as escalation point.-Business Continuity & Disaster Recovery Management-Support to Revenue Assurance, Fraud Management Function-IT Risk Management-Cost Control, Vendor Liaison, Negotiation, Governance-IT Service Management (Incident, Problem & Change Management)-Audit & Compliance to Vodacom and Vodafone Group Policies : Technology Strategy, Business rules, Processes , Controls & Procedure Formulation, Implementation & Monitoring -Business Intelligence/Analytics & ReportingI also work in collaboration with local Engineering/IT team members, Vodacom & Vodafone Global technology Group teams in rolling out technology services and projects to the Zambia OPCO.
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  • National Savings & Credit Bank
    Business Systems Specialist - Applications
    National Savings & Credit Bank Jan 2015 - Aug 2016
    Lusaka, Zambia
    -Finacle Universal Banking Solution Implementation-Rubikon Core Banking System Administration & End User Support-Business Systems Integration Projects-Business Continuity Management-IT Infrastructure Management-IT Help-desk Management. Manage the Service Desk function including monitoring and reviewing the resolution of incidents and problems, and the handling of service requests.-ICT Support Across various Platforms: L2, L3, L4 = 400 Users across the enterprise-Performance Management;4 Subordinates. Providing Coaching, Leadership, Mentoring and serving as escalation point -KPI Delivery & Management -IT Strategic Planning, Implementation, Monitoring-ICT Budgets-SLA's; Manage contracts & vendors including managing all license agreements, renewalsorder to ensure compliance and contractual obligations.-ICT Policy & Procedure Formulation-Core Banking Application Administration & Support (Oracle databases, Websphere, Weblogic)-Enterprise IT Risk Management-Capacity Planning-Compliance / Audit / Regulatory and Industry Standards (COBIT, ITIL, ISO 27001) and their implementation to identify risks and opportunities to strengthen internal controls.-Working Knowledge & Experience with IBM WebSphere Application Server, Oracle Weblogic Enterprise Application Servers
  • National Savings & Credit Bank
    Systems Administrator
    National Savings & Credit Bank Nov 2013 - Dec 2014
    Lusaka, Zambia
    Linux, Unix, & Windows Systems Administration. Applications Development & Systems Integration.Core Banking Application SupportIT Projects ManagementIT Strategy ImplementationServer Administration (Hardware & Software) - IBM, SUN & HP
  • Access Bank Plc
    Database & Core Banking System Application Administrator
    Access Bank Plc Sep 2012 - Nov 2013
    Lusaka, Zambia
    UNIX / Linux / Windows Client / Server AdministrationOracle 10g R2 Database AdministrationFlexCube Core Banking Administration, End User SupportApplications Development, Customization & Support
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  • Champ Services Limited, Assigned To The Comets Usaid Project
    Webmaster
    Champ Services Limited, Assigned To The Comets Usaid Project Jan 2012 - Aug 2012
    Lusaka, Zambia
    Profile: CHAMP Services Limited. CHAMP (Comprehensive HIV / AIDS Management Programme) is a Zambian based non profit making organisation that implements USAID (United States Agency for International Development) Projects in Zambia. CHAMP is now recognized as one of the leading HIV / AIDS organizations in Zambia and has a proven record for achieving the results set by its partners and clients. It has worked with over 50 leading companies and organizations and reached out to rural communities all over Zambia. CHAMP initiated Zambia's only dedicated 990 HIV Talk line that offers a 24/7, 365 days counseling and information service to the general public of Zambia.Responsibilities: Support the 990 HIV talk line portal application running on MS SQL Server 2008. Administrate, maintain and update the Company Intranet using SharePoint 2010 and ensure that the Intranet and public website portals are up to date, Analyse, develop, implement and maintain applications for the organisation as required, Work with outside developers to develop and implement new technologies, establish policies and procedures around content management ensure optimal page loads, uptime and integration with business functions as appropriate. User Support and TrainingAchievements Designed and Developed the first ever CHAMP Services Website and managed the joint development of the CHAMP Health Services Web Portal with Danya International Inc.Participated in the development and implementation of the Monitoring and Evaluation SystemDeveloped a web based application to manage resources for all the CHAMP Community Resource Centers around the country
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  • Nyiombo Investments Limited
    Applications Developer
    Nyiombo Investments Limited Jan 2009 - Dec 2011
    Lusaka, Zambia
    Profile: Nyiombo Investments Ltd is a privately owned Zambian company incorporated in 2003. It is an indigenous force in the agribusiness sector covering input and crop marketing annually selling and distributing over 200, 000 metric tonnes of fertiliser to central, eastern and southern Africa. It specialises in the distribution of farming inputs such as fertiliser, and seeds with fertiliser being the major commodity. Nyiombo has its presence in 4 countries namely Tanzania, Zimbabwe, Malawi and Zambia, with its headquarters in Zambia.Responsibilities: Developing different applications or programs for depots, warehouses, goods in transit and stockmanagement for the Fertiliser Input Support Program (FISP) using Java, C#, and PHP with backend databases running on MYSQL, and MS SQL SERVER 2008, Training of Users.AchievementsDesigned and Developed the Nyiombo Investments Website.Designed and Developed a web based application to track goods in transit i.e fertilizer, seeds, and the distribution of fertilizer in depots throughout the Farmer Input Support Program (FISP)under the Ministry of Agriculture and Co-operatives, also managing stock levels in warehouses across Zambia.I worked for Nyiombo on initial part time basis and then full time basis.
  • Various Organisations
    Early Career : Attachments / Temporal Work
    Various Organisations Jan 2008 - Dec 2008
    Zambia
    Power Generation and Allied Workers Union of Zambia - POGAWUZ (Adhoc IT Support, Website Development & Maintenance)Zambian Breweries / SAB Miller (3 month: Short Term Computer Maintenance Contract)Zambia Union of Financial Allied Workers - ZUFIAW (Adhoc IT Support & Maintenance)

Charles Mbewe Skills

Microsoft Sql Server Databases System Administration Mysql Php Sql Sharepoint Active Directory Database Design Windows Technical Support Operating Systems Linux Xhtml Network Administration Troubleshooting C# Java Software Development Web Development Asp.net Oracle Systems Analysis Windows Server Networking Ajax Integration Microsoft Exchange Javascript Project Management C++ Visual Basic Iis Access Database Administration Programming Software Installation Web Applications T Sql Servers Microsoft Access Xml Sharepoint 2010 Aix Administration Business Continuity Websphere Application Server Change Management Finacle Team Management Revenue Assurance

Charles Mbewe Education Details

Frequently Asked Questions about Charles Mbewe

What company does Charles Mbewe work for?

Charles Mbewe works for Mtn Zambia

What is Charles Mbewe's role at the current company?

Charles Mbewe's current role is Technology | Digital Transformation | Innovation | Commercial.

What is Charles Mbewe's email address?

Charles Mbewe's email address is mb****@****hoo.com

What schools did Charles Mbewe attend?

Charles Mbewe attended University Of East London, University Of Greenwich, Hillcrest National Technical High School, Sacred Heart Convent School, Nchanga Trust School.

What are some of Charles Mbewe's interests?

Charles Mbewe has interest in Training Others, Innovation, Computers, Technology, Movies.

What skills is Charles Mbewe known for?

Charles Mbewe has skills like Microsoft Sql Server, Databases, System Administration, Mysql, Php, Sql, Sharepoint, Active Directory, Database Design, Windows, Technical Support, Operating Systems.

Who are Charles Mbewe's colleagues?

Charles Mbewe's colleagues are Mubanga Bwalya, Jethro Mukatasha, Maybin Nsende, Martha Haninga, Elizabeth Ndhlovu, Musonda Kennedy, Andrew Zandu Zulu.

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