Megan Bexfield Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Toronto, Ontario, Canada

• Strategically managed and expanded a diverse portfolio of HVAC contractors and distributors, consistently exceeding quarterly sales targets by 15%.• Cultivated and nurtured professional relationships with key decision-makers, resulting in a 25% increase in customer retention rates.• Collaborated closely with Regional Sales Managers to provide comprehensive support for existing accounts and successfully onboarded new distributors and contractors, increasing the client base by… Show more • Strategically managed and expanded a diverse portfolio of HVAC contractors and distributors, consistently exceeding quarterly sales targets by 15%.• Cultivated and nurtured professional relationships with key decision-makers, resulting in a 25% increase in customer retention rates.• Collaborated closely with Regional Sales Managers to provide comprehensive support for existing accounts and successfully onboarded new distributors and contractors, increasing the client base by 30% within the first year.• Implemented an innovative outbound prospecting strategy using Sales Navigator, generating 50+ qualified leads per month and contributing to a 20% growth in new business acquisition.• Spearheaded sales team development by designing and delivering targeted training programs, improving overall team performance by 25% and reducing onboarding time for new hires by 2 weeks.• Leveraged CRM software to provide data-driven insights to Regional Sales Managers, identifying $500K in untapped revenue opportunities and optimizing territory growth strategies.• Pioneered the cross-selling initiative for home smart security systems, resulting in a 40% increase in product adoption among existing clients.Skills: Sales Management, Growth & Business Strategy, Leadership, B2B Sales Show less

Toronto, Ontario, Canada

• Orchestrated end-to-end event planning and execution, ensuring seamless delivery of high-profile corporate events and incentive programs for clients across diverse industries.• Actively participated in weekly progress meetings and post-mortem reviews, contributing valuable insights that improved operational efficiency by 20% and client satisfaction rates by 15%.• Streamlined attendee and operational document management, implementing a centralized digital system that reduced… Show more • Orchestrated end-to-end event planning and execution, ensuring seamless delivery of high-profile corporate events and incentive programs for clients across diverse industries.• Actively participated in weekly progress meetings and post-mortem reviews, contributing valuable insights that improved operational efficiency by 20% and client satisfaction rates by 15%.• Streamlined attendee and operational document management, implementing a centralized digital system that reduced processing time by 30% and eliminated errors in critical documents such as e-agendas, hotel confirmations, and travel manifests.• Designed and administered comprehensive online attendee surveys, achieving a 90% response rate and leveraging data to drive continuous improvement in program offerings.• Expertly sourced and coordinated a wide range of program services, negotiating with vendors to secure optimal pricing and quality, resulting in a 10% reduction in overall event costs.• Implemented a robust financial tracking system, maintaining meticulous records of estimates, invoices, and purchase orders, which improved budget accuracy by 25% and facilitated smoother client billing processes.• Collaborated closely with the air department to ensure seamless travel experiences for attendees, reducing travel-related issues by 40% through proactive communication and detailed itinerary management.• Consistently received positive feedback from clients and internal stakeholders for attention to detail, problem-solving skills, and ability to manage multiple high-priority projects simultaneously.Skills: Event Management, Project Management, Budget, Leadership Show less

Toronto, Ontario, Canada

• Managed and expanded a diverse portfolio of retention clients, growing the sales pipeline from 100+ to over 150 qualified leads within 12 months. • Consistently exceeded quarterly sales targets by 110-120%, generating over $1M in personal sales annually and contributing to overall company growth. • Spearheaded the Retention University Trips program, driving $500,000 in revenue, and led the Retention program to $1M in revenue through strategic planning and execution. •… Show more • Managed and expanded a diverse portfolio of retention clients, growing the sales pipeline from 100+ to over 150 qualified leads within 12 months. • Consistently exceeded quarterly sales targets by 110-120%, generating over $1M in personal sales annually and contributing to overall company growth. • Spearheaded the Retention University Trips program, driving $500,000 in revenue, and led the Retention program to $1M in revenue through strategic planning and execution. • Implemented innovative client engagement strategies, resulting in a 25% increase in repeat business and significantly improved client retention rates. • Leveraged CRM analytics to identify $2M in untapped revenue opportunities, optimizing sales forecasting and improving customer service metrics. • Developed and executed a comprehensive market expansion strategy for Canadian, US, and International markets, resulting in a 30% increase in global sales within the first year. • Designed and delivered weekly sales training sessions, focusing on new tactics and strategies, which improved team performance by 20% quarter-over-quarter. • Mentored new sales team members, reducing onboarding time by 3 weeks through a structured training program on operations, customer expectations, and company policies. • Conceptualized and executed 15+ high-profile events annually, including meetings, fundraisers, and VIP gatherings, generating $750,000 in new business and improving client retention by 15%. • Conducted impactful presentations across sales regions, increasing brand awareness by 40% and product knowledge by 35% among target audiences.Skills: Sales Management, Growth Strategies, Business Strategy, Data Analysis, Leadership, New Hire Training, B2C Sales Show less

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

• Delivered exceptional guest experiences by efficiently managing check-ins, room assignments, and special requests, consistently achieving a 95% guest satisfaction rating.• Expertly utilized OnQ PMS, Kipsu messaging, Digital Key, and Nor1 Upgrade software to streamline front office operations and enhance guest services.• Consistently exceeded monthly targets for Hilton loyalty program enrollments, contributing to a 20% increase in program membership.• Implemented… Show more • Delivered exceptional guest experiences by efficiently managing check-ins, room assignments, and special requests, consistently achieving a 95% guest satisfaction rating.• Expertly utilized OnQ PMS, Kipsu messaging, Digital Key, and Nor1 Upgrade software to streamline front office operations and enhance guest services.• Consistently exceeded monthly targets for Hilton loyalty program enrollments, contributing to a 20% increase in program membership.• Implemented strategic upselling techniques, resulting in a 15% boost in revenue from hotel services and facilities.• Demonstrated meticulous attention to detail in maintaining guest accounts, ensuring 100% accuracy in processing guest checks, master accounts, vouchers, and gift certificates.• Spearheaded adherence to department policies and service standards, contributing to the hotel's achievement of a 4-star rating.• Optimized room occupancy rates through effective inventory management and dynamic pricing strategies, increasing overall occupancy by 10% year-over-year.• Collaborated with cross-functional teams to resolve guest concerns promptly, maintaining a 98% issue resolution rate within 24 hours.Skills: Multitasking, Communication, Problem Solving, Customer Service Show less

Mississauga, Ontario, Canada

• Provided comprehensive administrative support for 8 diverse professional associations, ensuring smooth operations and member satisfaction.• Served as a primary point of contact for client inquiries, efficiently managing sales orders and addressing association management questions to maintain strong client relationships.• Demonstrated strong organizational skills by drafting detailed meeting agendas, creating compelling requests for proposals, and distributing advance materials… Show more • Provided comprehensive administrative support for 8 diverse professional associations, ensuring smooth operations and member satisfaction.• Served as a primary point of contact for client inquiries, efficiently managing sales orders and addressing association management questions to maintain strong client relationships.• Demonstrated strong organizational skills by drafting detailed meeting agendas, creating compelling requests for proposals, and distributing advance materials to facilitate productive meetings and team conferences.• Coordinated logistics for multiple meetings, including room preparation and resource management, resulting in seamless event execution.• Streamlined office operations by implementing an efficient system for data input, information processing, and document management, improving overall productivity by 20%.• Developed and maintained a robust filing system, ensuring quick access to critical documents and enhancing team efficiency.• Collaborated with cross-functional teams to execute follow-up actions from meetings, contributing to the achievement of association goals and objectives.• Utilized strong communication skills to liaise between association members, leadership, and external stakeholders, fostering a collaborative and productive environment.Skills: Client relationships, Time Management, Communication Show less

• Consistently surpassed monthly sales targets, achieving 150% of plan with revenue goals ranging from $80,000 to $150,000, establishing a reputation as a top performer in a highly competitive luxury retail environment. • Drove significant store revenue growth through strategic upselling techniques, effectively closing walk-in sales, and cultivating long-term client relationships, resulting in increased commissions and overall store performance. • Expertly managed a robust… Show more • Consistently surpassed monthly sales targets, achieving 150% of plan with revenue goals ranging from $80,000 to $150,000, establishing a reputation as a top performer in a highly competitive luxury retail environment. • Drove significant store revenue growth through strategic upselling techniques, effectively closing walk-in sales, and cultivating long-term client relationships, resulting in increased commissions and overall store performance. • Expertly managed a robust pipeline of new and retention business using advanced CRM software, implementing targeted strategies for lead management, client prospecting, and relationship nurturing. • Thrived in a fast-paced, high-pressure luxury retail setting, collaborating seamlessly with retail and management teams to ensure operational excellence and exceptional customer experiences. • Demonstrated strong leadership skills by providing comprehensive training to new employees as designated by management, contributing to improved team performance and consistency in brand representation. • Utilized in-depth product knowledge and market trends to deliver personalized shopping experiences, resulting in a 30% increase in customer retention rates. • Consistently recognized for exceptional customer service, maintaining a 98% satisfaction rate and receiving multiple retention/referral clients. Skills: Sales Management, Team building, Leadership, New Hire Training, B2C Sales Show less

Bachelor Of Commerce (B.Com.), Hospitality And Tourism Management

Certificate, Fundamentals Of Fitness Leadership