Marcus is the Security Awareness Officer for Swisscom - the lead telecom company in Switzerland, with more than 20 years experience of information security. As coach and consultant he has supported companies in internal and external communication with a focus on tailoremade enterprise information security awareness campaigns. His education in humanitarian sciences combined with his longtime experience in IT and information security qualifies him to control and develop processes positively and purposefully. His orientation is always towards a sustainable communication in the interaction with people. Marcus advises and assists companies in the implementation of security or BCM awareness campaigns and supports IT departments in projects and in communication in change processes within the company. He is the intermediary, translator, communicator, coach or mediator between worlds with an "external" view of the action and the processes of companies or organizations. As a "social media enthusiast" he is a very active user of new tools and communication channels - always with an eye on risk aspects and the company's reputation.