Marisa Gonçalves Email & Phone Number

Lisbon, Portugal

Lisboa E Região, Portugal

Supporting company leadership in strategic managing and developing their teams and employees and through strategic organizational changesIndividual follow-up with employees aiming their wellbeing and developmentDeveloping, continuously improving and implementing human resources processesEnsuring the best employee experience throughout the entire life cycle in the company, from recruitment to offboardingDevelopment of training resources aligned with internal processes and company culture

Lisboa

End to end management of a country wide training project including client service and leadership training for 400+ teams from a renown fuel retail company.Post training follow-up through an online gamification platform.Design and customization of trainning contents according to the needs of specific clients/projects.Intervention on several trainning, coaching and consulting projects including diagnosis, resources/materials preparation and project evaluation reporting.Coordination of internal R&S processes.Monitoring of academical trainees. Office administrative management and suppliers management.

Lisbon

Assistence in planning and evaluating training projects.Planning and conduction of training needs assessment interviews.Participation in selection processes.Conduction of 360º evaluation processes and evolution reporting in coaching projects.Co-planning and execution of teambuilding activities.

Lisboa E Região, Portugal

Sales reporting on a 75+ people remote commercial team on 5+ campaigns in the business segment.Preparation and forwarding of contractual documentation to clients.Planning and delegation of sales follow-up contacts.

Lisboa E Região, Portugal

Conduction of quality surveys for several entities in finacial and insurance services.Speed marketing campaigns and booking services.Timesheet reporting for a 100+ multiservices team reporting directly to team leaders.

Postgraduation, Social And Organizational Psychology

Licentiate Degree, Psychology