Manish Bhatia Email & Phone Number

Phoenix, Az, Us

Raleigh, North Carolina, Us

Leveraging my expansive experience in tech, leadership, digital transformation, and product management, I am building and scaling global teams, optimizing operations, and championing a culture of innovation, risk management, and operational excellence while ensuring tight alignment with corporate strategy.As a US-based Global Business Services (GBS) leader for Global Capability Centers (GCCs), I am leading strategic planning, building strategic partnerships, and driving innovation across borders. I am strategically leading the change from "cost arbitrage" to ‘skills arbitrage,’ delivering technology and banking skills at scale and driving product innovation.I've established the strategy for high-performing GCC in India, leveraging the exceptional global talent pool to deliver value to our clients.

Fostering a vibrant alumni community, as a board member, I drive comprehensive event planning, membership engagement, and strategic communication. Organizing diverse events tailored to members' interests and needs, enhancing participation and community spirit. Working with other board members and developing effective communication strategies, I manage various channels to keep members informed and collaborate with other organizations on joint initiatives. Guiding the club's growth through strategic planning and decision-making. Mentoring and supporting recent graduates and new members, integrating them into the alumni network, and helping to advance their careers. As a board member, I am working towards a supportive community for Harvard alumni in Arizona.

Santa Clara, Ca, Us

Led a global engineering team with a multi-million dollar budget, overseeing Core and Digital Banking Platforms and Payments systems, driving innovation and delivering exceptional service to Private Bank clients. Spearheaded digital transformation initiatives, enhancing customer engagement, revenue, and operational efficiency. Successfully integrated 120+ applications in M&A efforts, achieving significant cost savings. Developed OKRs and multi-year roadmaps while managing risks and business priorities to align technology strategies with organizational goals.Additionally, as a co-founder and site leader for SVB’s Phoenix location, I fostered a collaborative, high-performance culture, improving employee engagement and retention.

Santa Clara, Ca, Us

Led comprehensive technology modernization, including cloud migrations (AWS), API integration, DevSecOps, and Enterprise Architecture, significantly boosting efficiency and innovation. Established and led a new function of Tech Product Managers and Agile teams to drive strategic initiatives and transformation goals. Fostered a culture of Continuous Improvement, enhancing team productivity and adaptability. Collaborated with cross-functional stakeholders to ensure alignment across engineering, business, cybersecurity, and finance. Directed a global delivery team, spearheading business growth and operational excellence through product integrations, application development, data management, and cloud-based transformations.

Santa Clara, Ca, Us

𝐃𝐞𝐯𝐎𝐩𝐬 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠Established and led a DevOps and Release Engineering team, significantly enhancing project delivery, predictability, and cost-effectiveness. Transformed operational culture by implementing CI/CD pipelines, accelerating time-to-market for products and services. Built a Testing Practice function, reducing business workload by 80% and cutting UAT costs by over 50%. Implemented global best practices for test automation and risk-based testing, improving product quality and delivery speed. Spearheaded a multimillion-dollar Data Warehouse Re-Engineering initiative, enhancing data modeling, infrastructure, and business intelligence, resulting in faster decision-making and improved business insights.𝐓𝐞𝐜𝐡 𝐚𝐧𝐝 𝐄𝐏𝐌𝐎Championed the transformation of the Enterprise PMO by leading the Center of Excellence, delivering substantial improvements in project and portfolio management. Revamped project frameworks, audit controls, financials, and tools like Planview, resulting in optimized processes and significantly enhanced delivery efficiency. Aligned initiatives with corporate strategy, revenue goals, and regulatory compliance, ensuring successful execution and risk mitigation. Cultivated cross-functional collaboration with Executives, Technology Leadership, Business Lines, and global stakeholders, driving optimized resource allocation, superior project outcomes, and elevated stakeholder and client satisfaction.

Santa Clara, Ca, Us

Spearheaded Data Warehouse, BI Platform Re-Engineering, and Data Center Migration, significantly reducing data processing time and elevating business intelligence to support global strategy. Directed Global Network Reconfiguration and Upgrade, strengthening network security and infrastructure to drive organizational expansion in developed and emerging markets. Optimized IT Service Management by enhancing ServiceNow, streamlining Incident, Problem, Change, and Release Management, improving operational efficiency and service delivery.

San Francisco, Ca, Us

Worked in Office of CIO to manage key business initiatives, targeted to increase revenue by effective in product marketing as well as product experience.

San Jose, Ca, Us

Led Master Data Management (MDM) platform development, enabling a 360-degree view of Enterprise Customers, Channel Partners, Customer Accounts, and End Users (B2B and B2C). Enabled highly effective sales strategy and Business Intelligence; resolved business challenges by enabling country-specific language support, improving sales processes, integrating e-commerce systems, using Oracle TCA, Tibco, Java, PL/SQL, and SOA architecture.

Washington, District Of Columbia, Us

Managed application development, enabling tracking of system changes via logging and monitoring. Critical business applications (Finance, Mortgage, etc.) and infrastructure changes that can affect company financials.This custom monitoring application meets SOX controls and audits by collecting and providing evidence to auditors. The web-based application ensures all changes are being viewed and tracked by application and platform owners and escalated whenever an unauthorized change is detected. The copyrighted web-based application, being developed using SDLC, works on a central engine developed in java with the oracle database as the back end.

San Jose, Ca, Us

Lead engineer for infrastructure engineering and Network Operations, platforms, and technologies, I developed platforms for password management, infra monitoring and NOC. I also built Adobe India GCC, in partnership with the leaders, and the infrastructure engineering group from its infancy stage, developing offshore teams to talent hiring, ownership, negotiations, training, and working with stakeholders to successfully delivering technology, management, and support models.

General Management Program (Gmp)

Sapm, Business Administration And Management, General

Cloud Infrastructure

Safe, Agile

Csm, Scrum, Agile Project Management

Itsm (Practioner)

Pmp, Project Management

Prince2 (Project In Controlled Environment), Project Management

Bachelor Of Engineering (Honors)