Mitch Biernoth Email & Phone Number

Renton, Washington, United States

Coming Soon

Long Beach, California, United States

- Manage the response to incidents in our live services across three skus- Own the alerting system for the company- Drive change across multiple facets of the business- Train new and upcoming Incident Managers

Long Beach, California, United States

Manage the releases of our game, companion app and web related releases.- Well versed in GitHub usage- Weekly work with both Appstore Connect and the Google Play Console for submission and release purposes- Creation of release plans for live services

Greater Seattle Area

Leading the Quality Assurance effort for multiple games (Fairway Solitaire Blast and Midnight Castle).Leading all LiveOps initiatives for multiple games (Fairway Solitaire Blast and Midnight Castle).Training testers to become Game Leads.Working with a specialized team to create/update the scripted test cases for all of QA.Wrote test plans for the Gummy.

Greater Seattle Area

Owner of client and liveops testing process for Fairway Solitaire Blast.Overseeing QA efforts to port Blast from Adobe Air to Unity.Overseeing and teaching a new tester to own Cascade (Both Client and LiveOps).Former Game Lead for Dungeon Boss.Former owner of the LiveOps process for Dungeon Boss..Create custom test passes for new features in.

Greater Seattle Area

LiveOps owner for Anvil: War of HeroesCreated Signoff Pass to be used as a standard for Server TestingCreated an Event Test Pass to server as a template for all Event TestingCreate test plans and timelines in order to meet deadlinesCreate detailed 3 day snapshots for each client that is releasedCreate detailed 3 day snapshot reports for StackholdersCreate.

Greater Seattle Area

Acted as point of contact for Android Based device testing (Including Kindle)Created test passes for owned areasOwned multiple areas within the game including Characters, Weapons and SkinsActed as a backup to the LiveOps LeadWrote feedback for the designers in regards to Characters, Weapons and SkinsOversaw CS Ticket TestingUsed Zendesk to track Player.

Greater Seattle Area

Owner of the entire test process for the Steam Platform.Customer Support Liaison for the Steam Platform.Moderator of the Battle Nations Steam Discussion Forum.Creating and refining the Release Candidate testing process.Testing Support for all of Battle Nations'​ Platforms (Steam, iOS, MacOS, Android and Kindle).Overseeing Platform Submissions.Testing all.

Greater Seattle Area

Envoy to the QA Team in India.Bug TriageCreating test passes and test plans for the team to run.Mentoring new testers on test practices and methodology.Test all aspects of the mobile apps currently being worked on.Create detailed and concise bug reports outlining issues.Bug fix verification.

Kirkland, Washington

Assuming lead duties if the team lead is unavailable.Creating test passes and test plans for the team to run.Mentoring new testers on test practices and methodology.Test all aspects of the mobile apps currently being worked on.Create detailed and concise bug reports outlining issues.Bug fix verification.Providing weekly status updates.Credited Shipped.

ESPN and MLB Apps for XboxCreated test cases for many areas of each application using Clarity.Owned various areas of each application including Multiplayer, Networking and Video Transitions.Wrote test plans and outlined test coverage for the areas I owned in each application.Acted as an Envoy between our product team and our test team in the Microsoft.

Batman: Arkham CityTested all aspects of the game on a daily basis.Used Microsoft Excel to produce tracking spreadsheets. (OS tracking and rotation, Mean Time To Failure tracking, etc.)Created many test cases to cover multiple aspects of the game. (Build Verification, Interior Environments, Exterior Environments, Games for Windows Live, etc.)Headed up the.

Events Team (Guild Wars 2)Tested events on a daily basis. These events span a wide variety of maps.Aided the Maps team in finding environmental anomalies.Used a combination or Microsoft Word and internal forums to provide critical and detailed feedback on the events that were tested.Used internal design tools to work with the content designers to produce.

Team Co-Lead (LiPS I <3 The 80's)Managed and tasked a small team. (6 testers)Ran daily code BVT.Tested, in a release candidate atmosphere, all aspects of the game that was not song content. This includes File I/O, UI, Achievements and Avatar Awards.Used GTOFusion to assign and execute test passes for software testing and bug finding.Created detailed and.

Team Lead (LiPS Number One Hits)Managed and tasked a large team. (22 testers)Ran daily and weekly DLC acceptance.Used GTOFusion to assign and execute test passes for software testing and bug finding.Created detailed and concise bug reports tracked in Product Studio and Visual Studio Team Foundation Server Databases.Trained new testers to use the various.

Team Lead (Halo 3: ODST)Managed and tasked a small team. (4 testers)Used PIX (Performance Investigator for Xbox) and NEW (Network Emulation for Windows) to test all aspects of the game's performance.Created detailed and concise bug reports.Used Excel to assign and execute a variety of test cases.

Team Lead (Seal Team)Managed and tasked a small but versatile team. (4 testers)Used a mix of GTOFusion and Excel to assign and execute a variety of test cases from multiple product teams.Created detailed and concise bug reports in many databases being tracked in Product Studio and Raid.Used Microsoft Word to create detailed documents outlining how to use.

Assisted the Lab Manager with daily hardware and software issues.Set up new standard and high definition testing stations.Ensured testers had all necessary hardware and software.Responsible for inventorying all essential hardware for the lab.

Too Human and Project Gotham Racing 4Managed and tasked two separate test teams (8 testers)Used a mix of TACT and Excel to assign and execute test passesCreated detailed and concise bug reports tracked in both Product Studio and Visual Studios Team Foundation Server Databases.Used Microsoft Word to create detailed documents outlining how to use the team.