Michelle Majore Email & Phone Number

Abbotsford, British Columbia, Canada

Abbotsford, British Columbia, Canada

Abbotsford, Bc, Canada

After having lost over 70 pounds using Beachbody products, I now want to empower YOU to make a change in your life. If you're struggling like I was, let's talk.

Vancouver, Canada Area

At Pixel Union, I was a part of a team of three BCIT HR interns where our main objectives were to develop job descriptions for the company and design a skills matrix. As the company was undergoing restructuring, our tasks changed frequently and my team and I needed to stay on top of our game plan.In order to develop job descriptions, we created a job analysis system to discern which skills were necessary to succeed in the position and at Pixel Union. Our first step in this process was… Show more At Pixel Union, I was a part of a team of three BCIT HR interns where our main objectives were to develop job descriptions for the company and design a skills matrix. As the company was undergoing restructuring, our tasks changed frequently and my team and I needed to stay on top of our game plan.In order to develop job descriptions, we created a job analysis system to discern which skills were necessary to succeed in the position and at Pixel Union. Our first step in this process was to research the National Occupational Classification (NOC) and job descriptions from other companies in the hi-tech industry. With this knowledge, we developed questionnaires and interview questions for the employees at Pixel Union. We received approval to send out the questionnaires, however, the restructuring process was accelerated. My team and I then decided to interview the directors of each department to gain insight on the critical skills for each position. Next, we created a job profile template to keep all descriptions consistent. Finally, we wrote or edited all job descriptions and submitted them for approval.The other task we completed was the development and design of a Skills Matrix for use by directors, managers, and HR department to gather information about the various skills of which the Pixel Union team is comprised. Included with the matrix was an instruction guide that clearly explained the use and implementation of the Skills Matrix and a Skills Matrix survey from which to gather the pertinent information for the matrix.This internship with Pixel Union was an invaluable learning experience that helped expose my team and me to the pressures of real world Human Resources expectations. Although I still have a lot to learn, this experience assured me that I am on the right path. Show less

Abbotsford, Bc, Canada

During my time as the front desk supervisor, I thoroughly enjoyed the chance to broaden my management skills through training, developing and collaborating with the front desk team and other departments within the hotel.The hotel management team struggled to find long-term front desk team members and experienced high turnover, necessitating a streamlined initial training. To this end, I developed a reference manual for new employees with step-by-step documentation for all aspects of the… Show more During my time as the front desk supervisor, I thoroughly enjoyed the chance to broaden my management skills through training, developing and collaborating with the front desk team and other departments within the hotel.The hotel management team struggled to find long-term front desk team members and experienced high turnover, necessitating a streamlined initial training. To this end, I developed a reference manual for new employees with step-by-step documentation for all aspects of the check-in and check-out processes.One of my tasks was to provide a positive guest experience, so I learned to coordinate with other departments, such as housekeeping and conference centre, to ensure all areas of the hotel were in sync with one another.As my experience grew, I was tasked with reading through resumes and making recommendations for potential hires. I also made a primary goal of listening to and supporting my team, which allowed me to develop conflict management skills to ease conflicts between co-workers, departments, and guests. Show less

Tacoma, Wa

As a logistics associate, I was responsible for three main tasks: receiving and inventory control at the warehouse, verifying and reconciling freight invoices, and reading freight contracts and updating the shipping rates matrix. As I had never previously worked in any logistics field, I had a steep learning curve!By taking the time to thoroughly understand my position, I was able to look objectively at the process and make suggestions. I collaborated with the company programmer to… Show more As a logistics associate, I was responsible for three main tasks: receiving and inventory control at the warehouse, verifying and reconciling freight invoices, and reading freight contracts and updating the shipping rates matrix. As I had never previously worked in any logistics field, I had a steep learning curve!By taking the time to thoroughly understand my position, I was able to look objectively at the process and make suggestions. I collaborated with the company programmer to design worksheets for the warehouse using information the sales associates had already entered which saved time and reduced errors. I also designed a new shipping rates Excel spreadsheet which reduced the amount of time required to update rates when contracts changed. As the accounting department updated the accounts payable process, I had to learn quickly in order to not get behind.During my employment at SuperValu, the amount of product being shipped out more than doubled, yet I was able to keep on top of my workload through organizing and prioritizing my assignments. After my departure, SuperValu was required to assign the freight invoices to a sales associate and hire two more employees to fill my position. Show less

Hickam Afb, Hi And Beale Afb, Ca

As an independent consultant, I was required to develop a client list, schedule homeshows and demonstrations, and log all client interactions. It was a very demanding job and I learned a lot about communicating with people in different situations. My mentor and upline was an excellent model in developing these necessary people skills. As my position required me to teach scrapbooking techniques, it was important to be patient, remain open and to invite questions. Throughout my time with Creative… Show more As an independent consultant, I was required to develop a client list, schedule homeshows and demonstrations, and log all client interactions. It was a very demanding job and I learned a lot about communicating with people in different situations. My mentor and upline was an excellent model in developing these necessary people skills. As my position required me to teach scrapbooking techniques, it was important to be patient, remain open and to invite questions. Throughout my time with Creative Memories, I developed the ability to connect with people and to listen to their needs. Show less

Abbotsford, B.C., Canada

Working at the front desk, I continued learning about customer service. I was studying business computer applications at this time, so I developed a night audit spreadsheet that allowed for quicker computations and fewer errors. With my computer knowledge, the manager relied on me to assist with designing advertisements for within the hotel and for newspapers. I also developed a standardized training manual for the front desk staff since I believe that a coordinated front is more professional… Show more Working at the front desk, I continued learning about customer service. I was studying business computer applications at this time, so I developed a night audit spreadsheet that allowed for quicker computations and fewer errors. With my computer knowledge, the manager relied on me to assist with designing advertisements for within the hotel and for newspapers. I also developed a standardized training manual for the front desk staff since I believe that a coordinated front is more professional and reassuring to guests. This manual also assisted me when I was assigned with training new hires, Show less

Abbotsford, B.C., Canada

I started my employment at GG’s Sportsbar as a server. Quickly, I was promoted to head server and then assistant manager. I have always loved learning and imparting knowledge to others. This position offered me the opportunity to learn the business in areas such as scheduling, recruitment, liquor management, menu design and point-of-sale system programming. Then, I was able to use this knowledge to train others to also perform these tasks. As I was required to handle many areas throughout my… Show more I started my employment at GG’s Sportsbar as a server. Quickly, I was promoted to head server and then assistant manager. I have always loved learning and imparting knowledge to others. This position offered me the opportunity to learn the business in areas such as scheduling, recruitment, liquor management, menu design and point-of-sale system programming. Then, I was able to use this knowledge to train others to also perform these tasks. As I was required to handle many areas throughout my employment, this opportunity formed an amazing foundation for future positions. Show less

Diploma, Human Resources Management

Activities and Societies: BCIT Human Resources Association Completed the Human Resources Management (Advanced Placement) Diploma at BCIT.

Programmer/Analyst Diploma, Computer Programming/Programmer, General

Business Computer Applications, 97%

Bachelor Of Arts (B.A.), French Studies, 4

Major - French Minor - Architecture (taught in French)

High School Diploma