Michael Murphy Email & Phone Number

Denver, Colorado, US

Austin, TX, US

The ATX Network (ATXN) is an alliance of executive-level and high potential individuals spanning all industries in the greater Austin area, focused on professional development, networking opportunities and mentorship.

Birmingham, AL, US

Sherwood, Arkansas, US

• Managed largest corporate clients in the ABC portfolio. Led all aspects of key client relationships to ensure maximum implementation of ABC software and billing solutions.
• Self-motivated decision maker able to maintain multiple projects and deadlines by effectively managing corporate resources and relationships across multiple departments.
• Successfully managed, delegated and resolved client issues by engaging proactive client communication among executives, owners, officers and employees to ensure consistent high level service.
• Leader in Up-selling and Cross-Selling of all ABC products and services focused on customer engagement, brand experience and referral cultivation.
• Developed, nurtured, and leveraged industry partnerships and alliances built on trust while increasing new business opportunities, expanding referral base and solidifying brand reputation.
• Subject matter expert and trusted advisor who educated clients on software enhancements, upgrades, best practices, financial reporting and industry trends.

Sherwood, Arkansas, US

• Leading Sales Director responsible for driving and delivering incremental market penetration in defined multi-state territory while promoting a world class customer experience consistently producing win-win solutions.
• Successfully qualified prospects, performed software demos, prepared and presented proposals, cost analysis, pricing negotiations, managed sales cycles and cultivated referrals.
• Provided consistent cross-departmental cooperation, onsite support and assistance during conversions.
• Coached and mentored new hire Regional Sales Directors.
• Enthusiastically represented ABC during annual trade shows and conventions.

Dallas, Texas, US

• Key senior leader within the world's most recognized and respected international fitness brand. Champion of operational efficiency and member retention for a multi-state region of 40 plus locations with over 120K.
• Ensured results through tireless attention to daily operations, member experience, net member gains, P/L performance, workforce aptitudes, and facilities management.
• Increased arrearage collections $4.2M annually by instituting changes to field operations.
• Leader, educator, and mentor of senior management and front line teams.
• Key change agent responsible for development, deployment and adoption of key company policies and procedures used throughout the Gold's Gym corporate and franchise ecosystem.
• Opened and acquired 18 new facilities within 3 years on time and within budget.

Dallas, Texas, US

• Turn around specialist who skillfully managed flagship locations within the world renown Gold's Gym brand resulting in the highest values of net member gain with lowest levels of staff and member attrition.
• Responsibility included but not limited to sales forecasting, expense control, P/L management, hiring, workforce management, development and discipline, physical plant management and high levels of direct customer.
• Consistently ranked in top tiers of both sales, member retention and staff satisfaction often winning "Club of the Month" among multi-club region.
• Led clubs to reliably achieve highest rated net promoter and member satisfaction scores in the country.
• Dependably delivered EBITDA objectives by driving sales while simultaneously reducing costs and attrition.