Michelle Boldin Email & Phone Number

Atlanta, Georgia, United States

• Spearhead the strategic direction and roadmap for Payments platform, delivering forward-thinking solutions to continuously improve Payments – both B2B and B2C
• Conduct comprehensive market research and leverage customer feedback to drive product innovation and differentiation.
• Collaborate with external partners, including Payments Processors and other Payments vendors, to manage program operations, resolve issues, and drive innovation
• Dive deep into internal and external data… Show more
• Dive deep into internal and external data to understand Payments gaps/opportunities; analyzing program performance, identifying areas for improvement and providing actionable recommendations & insights
• Stay informed about industry trends and regulatory changes shaping the payments landscape

Greater Atlanta Area

• Responsible for managing a portfolio of strategic clients and identifying opportunities across their supply chain (both cost and solution optimization) to suggest improvements to payments arrangements and support these.
• Production of negotiation documentation (RFPs, RFIs, business cases, etc.) to be… Show more
• Production of negotiation documentation (RFPs, RFIs, business cases, etc.) to be sent to suppliers of clients with full responsibility for written documentation, appendices, and pricing tables
• Implementation planning and support for all product and process launches (clients changing Processors/Armored Car Companies, rolling out new payments initiatives etc.)
• Leading Automation implementation and efficiencies for analysis – SQL, Power BI. Helping merchants consolidate multi-processor data and better understand and optimize their Processor, Network, and Interchange Fees.
• Interchange Optimization (Downgrades, Data Rates, VPP/MPP deals, Debit Network deals), Debit Routing, Ecommerce Payments, Approval Rates, Supplier consolidation and Supplier Risk Mitigation