Delval Technology Solutions is a leading provider of information technology services for small and medium sized businesses throughout the mid-Atlantic region.

Led technology team as a working manager and directed all aspects of infrastructure management, application development, point-of-sale systems support, ERP system expansion, web development, call center support, web based marketing, and end user support. Developed and managed vendor relationships, implemented business management concepts, and reinvented processes across the organization. • Served as principal and executive partner in business expansion and merger operations that grew a single-store, family business into a thirteen store, regional retail chain.• Expertly developed contracts with telecomm, network, application and financial service providers. • Developed and implement critical management metrics, key performance indicators, and related reporting mechanisms.• Successfully planned and managed the integration activities required to ensure the smooth transition of the technology infrastructures and application portfolios of an acquired company.

Directed all technology projects, programs, and new initiatives for several key business units. Managed matrixed staff and direct reports including project managers, business analysts, and application developers. Collaborated with senior executives to develop long term technology strategies and prioritize operational requirements. • Guided technology projects and programs from inception through the feasibility assessment, cost-benefit analysis, and executive approval processes.• Proactively created and managed multi-million dollar project and program budgets.• Partnered with executive team to launch GMAC Bank, managing all aspects of the technical infrastructure design, testing, and implementation of required systems and services.• Successfully managed multiple marketing oriented web design and application development projects for GMACmortgage.com and Ditech.com.

Taught online and campus based graduate and undergraduate courses on Project Management, Information Systems Architecture, web related topics, and IT Management theory.

Successfully managed the budget, staff, planning and execution of several concurrent technology projects and project programs. • Expertly managed the design and implementation of the architecture, standards, and support organization required to deploy business applications on the Microsoft Windows Server platform.• Successfully planned and managed the assessment and integration activities required to ensure the smooth transition of the technology infrastructures and application portfolios of several acquired companies. • Provided system administration and technical services required to support deployment of numerous applications on Windows Servers and Citrix platforms.• Provided research and technical expertise for the planning and support required to migrate 5000+ desktop workstations from Novell Netware to Microsoft Windows platform.• Developed systems documentation and provided classroom instruction for department staff.

Managed multiple corporate Information Systems projects for a world class manufacturing organization. Reported directly to the VP of Information Systems. Responsible for the network management, telecomm, and support staff at five facilities located throughout the U.S. and Canada.

Lead a cross-functional project team through the needs analysis, business process redesign, vendor selection and implementation tasks required to replace a legacy, community based, patient care management system. Wrote several applications to facilitate data migration to the new system.

Provided support for the Help Desk and network management staff. Worked closely with customers and vendors to provide quality consulting services, end-user training, and technical support.