Matthew Bossardet Email & Phone Number

Jacksonville, Florida

Jacksonville, Florida Area

Serviced and performed maintenance on Canon / Oce Products production printing products and devices.Completed formal training on the VarioPrint 7110/7170.Diagnose routine mechanical and system failures using established procedures and perform basic customer network installs. Maintained maintenance logs and submitted reports to management.Kept daily communication with other technicians and customers to make sure devices were all up to date with software, repairs, preventative… Show more Serviced and performed maintenance on Canon / Oce Products production printing products and devices.Completed formal training on the VarioPrint 7110/7170.Diagnose routine mechanical and system failures using established procedures and perform basic customer network installs. Maintained maintenance logs and submitted reports to management.Kept daily communication with other technicians and customers to make sure devices were all up to date with software, repairs, preventative maintenance, and consumables. Show less

Jacksonville, Florida Area

Maintain and update contact database with device IP address and serial number to ensure proper monitoring and directed services of Lexmark devices.Created operational guidebooks for internal and external distribution, including:o New Lexmark process guides o Weekly Logistics and Acceptance reports o Quarterly device and contact update listsMonitored and updated printer configurations and settings through Web User Interface (WebUI).Monitored and scheduled… Show more Maintain and update contact database with device IP address and serial number to ensure proper monitoring and directed services of Lexmark devices.Created operational guidebooks for internal and external distribution, including:o New Lexmark process guides o Weekly Logistics and Acceptance reports o Quarterly device and contact update listsMonitored and updated printer configurations and settings through Web User Interface (WebUI).Monitored and scheduled maintenance and delivery of devices, repair and maintenance equipment, and consumables (toner).Maintained warehouse stock and inventory of devices, accessories, and consumables. Show less

Jacksonville, Florida Area

Managed five employees in all functions of print services at Jacksonville FDIC location.Consolidated monthly fiscal accountability reports for corporate communication.Communicated with teammates and site contacts to maintain service-level agreement (SLA) guidelines.Obtained public trust security clearance through FDIC.Conducted employee performance reviews and recommendations.Processed client and vendor invoices.Allocated office supplies for… Show more Managed five employees in all functions of print services at Jacksonville FDIC location.Consolidated monthly fiscal accountability reports for corporate communication.Communicated with teammates and site contacts to maintain service-level agreement (SLA) guidelines.Obtained public trust security clearance through FDIC.Conducted employee performance reviews and recommendations.Processed client and vendor invoices.Allocated office supplies for clients, including preparing and dismantling equipment for FDIC sanctioned functions.Monitored and logged delivery of UPS packages, outgoing mail. Show less

Jacksonville, Florida Area

Interim lead at moderate-volume site – operated and managed site with minimal supervision.Responsible for monthly and quarterly reporting and inventory.Implemented new site-procedure manual and streamlined procedures.Maintained open communication with site contact to ensure optimal productivity.Operated and maintained high volume mailing machines, including:• Hasler M9000 • PFE 5• Gunther W Seriesprinters and copiers• C900• Canon… Show more Interim lead at moderate-volume site – operated and managed site with minimal supervision.Responsible for monthly and quarterly reporting and inventory.Implemented new site-procedure manual and streamlined procedures.Maintained open communication with site contact to ensure optimal productivity.Operated and maintained high volume mailing machines, including:• Hasler M9000 • PFE 5• Gunther W Seriesprinters and copiers• C900• Canon Imagerunner 1100 and multi-tier barcoding & sorting machine • Olympus II MTv3Experienced in multiple interacting systems and applications, including:• Satori• JPNG tracking• Champion TMProcessed incoming mail for multiple departments.Processed client and vendor invoices.Received, documented and managed inventory to prevent loss and replenish supplies. Peer-to-peer training of new employees in all aspects and functions of the position. Show less

Jacksonville, Florida Area

Operated and maintained high volume mailing machines, including:• Hasler M9000• PFE 5printers and copiers• Canon Imagerunner 1100and multi-tier barcoding & sorting machine• Olympus II MTv3Maintain supply inventory, placed orders to replenish stock.Communicated consolidated process and productivity reports to management.Trained new employees on operations in mailing, copying and printing.