Director Of Partnerships
Current
May 2024 - Present
AeroLeads people directory · profile
Michael Boudreau Email & Phone Number
Driving Revenue Growth & Reducing Churn through Consultative CX Leadership
at
HLabs
1 work email found
@condenast.com
4 phones found area 646, 515, and 347
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Driving Revenue Growth & Reducing Churn through Consultative CX Leadership
Location
New York City Metropolitan Area, United States, United States
Who is Michael Boudreau? Overview
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Quick answer
Michael Boudreau is listed as Driving Revenue Growth & Reducing Churn through Consultative CX Leadership at HLabs, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at condenast.com, phone signal with area code 646, 515, 347, and a matched LinkedIn profile for Michael Boudreau.
Michael Boudreau previously worked as Director of Partnerships at Hlabs and Head of Customer Success & Support at Code Climate. Michael Boudreau holds International Marketing, Business, Management, Marketing, And Related Support Services from American University - Kogod School Of Business.
Company email context
Email format at HLabs
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{first_initial}{last}@condenast.com
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AeroLeads found 1 current-domain work email signal for Michael Boudreau. Compare company email patterns before reaching out.
Profile bio
About Michael Boudreau
I am a customer success leader who drives revenue for both fast-growing startups and large enterprises (including Yahoo! & Condé Nast) by optimizing systems, processes, and technologies. My superpower is my ability to understand customer wants, needs, and motivations to prioritize and customize solutions – and then develop, retain, and empower the right talent to execute on the solutions.Areas of Expertise:- Customer Experience | User Experience- P&L Ownership & Global Leadership- Software as a Service (SaaS)- Consultative Sales & Solution Selling- Employee Development & EngagementAdditional Skills: Systems Implementation | Process Improvement | Customer Education | Customer Support | Customer Acquisition | Customer Retention | Product Management | Relationship Building | Strategic Planning & Vision | Key Account Management
Listed skills include Customer Retention, Salesforce.Com, Process Improvement, Customer Experience, and 24 others.
Current workplace
Michael Boudreau's current company
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7 roles · 14 years
Michael Boudreau work experience
A career timeline built from the work history available for this profile.
Head Of Customer Success & Support
Backed by leading VC firms, Code Climate is a $10M start-up that provides best-in- class software products and experiences – allowing technology leaders to make confident, data-driven decisions that fuel elite team performances at scale.Hired to optimize customer success function during a period of leadership restructuring, I led and mentored a.
Oct 2022 - 2023
Executive Director, Technology Business Management
Originally hired as Executive Director, Employee & Brand Success, I headed multiple 6-figure cost savings initiatives, managed a $9M budget, and oversaw 5 direct + 50 indirect reports. In 2020, I was promoted to lead a global team through a reorganization that combined domestic and international brands, optimized operations, and established brand.
Jan 2017 - Oct 2022
Head Of Customer Experience
Recruited by the founder and CEO to oversee Customer Experience, I influenced key business decisions by analyzing and communicating feedback and data from various tools (Mixpanel and Google Analytics). Additionally, I developed core company tools, including onboarding experiences, customer satisfaction assessments, and pricing models. I succeeded in.
2016 - 2017
~1 yr
Vice President, Customer Success
Ceros is the world's leading collaborative design platform, driving the creation of interactive web-based content and marketing solutions. Clients include some of the world's leading brands such as Michael Kors, Gucci, Mashable, NewsCred, BNY Mellon, and Uniqlo.As VP, Customer Success, I led a world-class customer success team who continually exceeded.
2014 - 2015
~1 yr
Vice President, Client Services
WGSN Group is a B2B global solutions provider of market intelligence using a SaaS collaborative cloud-based platform providing value-added client services to accelerate competitive edge and product development innovation.I led strategic planning and post-sale client services for $32M P&L and a 40-person global team that supported 3K+ customers. Originally.
2012 - 2014
~2 yrs
Director, Customer Performance Optimization
Yahoo! & Monster (Following Acquisition)
- Monster.com is a $1B provider of career and talent management products/ services formed via multiple mergers and acquisitions, including Yahoo! (who had previously acquired HotJobs). I began as a Manager, Customer Care.
- 2011 – 2012 Director, Client Services (Yahoo!)
- 2008 – 2011 Sr. Manager, Customer Care (Yahoo!)
- 2002 – 2008 Manager, Customer Care & Fulfillment (HotJobs)
- 2000 – 2002 My experience with the company culminated in the Director, Customer Performance Optimization role, where I implemented a proactive account servicing program, and hired a team responsible for at-risk.
Jan 2000 - 2012
2 education records
Michael Boudreau education
International Marketing, Business, Management, Marketing, And Related Support Services
American University - Kogod School Of Business
User Experience Design
General Assembly
FAQ
Frequently asked questions about Michael Boudreau
Quick answers generated from the profile data available on this page.
What company does Michael Boudreau work for?
Michael Boudreau works for HLabs.
What is Michael Boudreau's role at HLabs?
Michael Boudreau is listed as Driving Revenue Growth & Reducing Churn through Consultative CX Leadership at HLabs.
What is Michael Boudreau's email address?
AeroLeads has found 1 work email signal at @condenast.com for Michael Boudreau at HLabs.
What is Michael Boudreau's phone number?
AeroLeads has found 4 phone signal(s) with area code 646, 515, 347 for Michael Boudreau at HLabs.
Where is Michael Boudreau based?
Michael Boudreau is based in New York City Metropolitan Area, United States, United States while working with HLabs.
What companies has Michael Boudreau worked for?
Michael Boudreau has worked for Hlabs, Code Climate, Condé Nast, Kidpass, and Ceros.Com.
How can I contact Michael Boudreau?
You can use AeroLeads to view verified contact signals for Michael Boudreau at HLabs, including work email, phone, and LinkedIn data when available.
What schools did Michael Boudreau attend?
Michael Boudreau holds International Marketing, Business, Management, Marketing, And Related Support Services from American University - Kogod School Of Business.
What skills is Michael Boudreau known for?
Michael Boudreau is listed with skills including Customer Retention, Salesforce.Com, Process Improvement, Customer Experience, Customer Service, E Commerce, Account Management, and Saas.
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