Melvin Boyd Iii Email & Phone Number

Blue Springs, MO, US

Blue Springs, MO, US

• Responsibilities:
• Project Management & Client Interaction: Scope, price, and prepare Statements of Work (SOWs) for varied IT projects. Conduct comprehensive project planning, design, and implementation, ensuring alignment with client.
• Network Support & Setup: Deploy and configure servers, network equipment, and firewalls, and provide ongoing support and troubleshooting for IT issues.
• Microsoft Tenant Administration: Deliver comprehensive support for client environments using Azure AD, Exchange, Intune, and SharePoint.
• Cloud Solutions: Spearheaded numerous cloud migration projects, facilitating the seamless transition of client data and services to cloud environments to improve scalability and performance.
• Scripting and Automation: Develop automation scripts that improve project execution and maintenance, significantly increasing operational efficiency.

As an advanced repair agent, my primary responsibilities include diagnosing, upgrading, and repairing computers, recovering lost data, and setting up billing invoices. I communicate daily with clients to understand the scope of work they need and make recommendations for solutions.As the team lead, I train and assist other agents with all aspects of the.

In this position, my job is to be familiar with all technologies available throughout the store including smart home devices, networking, cell phones, home theater, and computing devices. Problem solving is at the core of what I do. I troubleshoot issues customer have with their devices and carriers, work with them to understand their underlying needs, and.

Since May I have been working in online marketing for multiple websites. My responsibilities include market research, design and execution of ad campaigns, product design, website maintenance, and customer service.

Blue Springs, MO

I have been doing independent electronic repairs since 2011. During this time, I have been responsible for setting up and maintaining a web server, marketing and communicating with clients, conducting repairs on all types of consumer electronics including phones, tablets, computers, game consoles, etc., and maintaining profitability.

Blue Springs, MO

In this role, I was a main point of contact for customers. My responsibilities included keeping my areas clean and well organized, helping customers locate and choose merchandise, getting credit card applicants, and answering questions both in person and over the phone. I often helped with cashiering, customer service, merchandise processing, and.

Computer Science

Computer Science