Michael Piccolo Email & Phone Number

Glen Burnie, Maryland, Us

As the CTO, I head our technology vision, leading a talented team to innovate, design, and implement scalable and secure cloud-hosted software solutions. Collaborate closely with the CEO to align technological initiatives with the overall business goals and vision. Manage budgetary considerations, resource allocation and vendor relationships to optimize operational efficiency while meeting technical requirements. Responsible for the initial development of the technology team, drive the vision of the platform’s technology roadmap and identify future capabilities to drive the growth and adoption of the Virtual Patient product.• Spearhead and oversee the entire technological direction and development strategy for the company.• Lead a cross-functional team of engineers, developers, and designers in building a robust, scalable, and user-centric platform constructed using C# and the Azure cloud platform.• Design and implement the architecture, frameworks, and infrastructure necessary for a high-performance, secure, and reliable platform.• Drive innovation by researching and integrating emerging technologies, AI advancements, and machine learning techniques to enhance diagnostic simulations and user experiences.• Work closely with stakeholders, including healthcare professionals and educators, to gather feedback and iterate on product improvements based on real-world insights and user needs.

Phoenix, Arizona, Us

• Led the organization through the architecture and implementation of a real-time inventory system that connected over 2000 brick and mortar locations with the E-Commerce platform; By providing a complete view of inventory, PetSmart is able to provide a better customer experience across all sales channels• Drove a large change initiative to modernize our Pricing, Promotions and Markdown systems to better reach our customers and provide the best price to customers; Led a team of senior architects to develop comprehensive architecture diagrams and provide a timeline of implementation milestones to ensure timely realization of business value• Enabled the company to address strategic long-term needs by establishing, developing and leading the enterprise architecture function; Understanding strategic impacts beyond short-term investment and ensure solutions align with future business objectives; Created a framework for assessing technological and mitigating technological risk when implementing large projects; Centralize and standardize enterprise architecture documentation (context diagrams, business process diagrams, etc) • Assess new technologies and identify how to leverage these tools to further increase productivity or expand business capabilities• Key driver of a data and integration transformation towards a Data Fabric architecture; Built on Data bricks, KAFKA, TIBCO and GCP, the Data Fabric initiative accelerated data democratization for the organization, expediting development of data-centric initiatives and provided business users the ability to make data-driven business decisions

Lausanne, Ch

• Created a Microservices cloud-based (Azure) enterprise taxation solution designed to support tobacco and cigarette state-level taxation; Deployed on Micosoft Azure, this COTS platform was SICPA’s first modernized taxation platform enabling the organization to successfully win several multi-year multimillion dollar state-level contracts; Engaged with clients, business analysts, and leadership to provide a robust platform that supported the diverse needs and requirements of the clients• Oversaw system design, development, and system maintenance of multiple platforms; manage and/or conduct technical design, testing, implementation, control and maintenance of applications• Ensure architectural guidelines have been followed in the design and specifications of the assigned projects/systems satisfy the needs of the client and business objectives• Partnered with executive leadership on the conception and execution of new products and lines of business

Norwalk, Connecticut, Us

• Successfully completed requirements for a $1.2 million dollar capital expenditure to build eTRACS, a commercial off-the-shelf integrated tax processing SaaS solution designed to support state-level taxation; The cloud-based (Azure) multi-tenant microservices architecture allowed multiple commodities within a single application and enabled Xerox to pursue line-of-business opportunities; Microservices architecture combined with Azure analytics provided clients with a flexible platform offering high-performance tax calculation and insights into their data for compliance enforcement • Creator of the company’s first fully wireless mobile solution for PrePass™, a weigh station truck bypassing system; Built using Xamarin to target multiple mobile platforms, this cutting-edge platform leverages geo-location and geo-fencing to notify commercial truck drivers if they are eligible to bypass upcoming weigh stations; Reduced company costs by allowing customers to leverage their mobile devices to bypass instead of supplying customers with an expensive RFID device; Increased profitability by granting deployment of weigh station bypass systems in locations where traditional installs are cost prohibitive• Managed multiple software development teams consisting of 15 developers and 2 business analysts• Responsible for managing a $1 million annual budget, project planning and delegating, resource acquisitions, performance appraisals, and implementing business directives• Successfully lead the team through multiple product cycles while consistently exceeding company expectations for quality and performance• Responsible for creating architectural documents, planning and coordinating server infrastructure, creating a reusable framework for the development team, and managing the project life cycle• Mentored development staff in enterprise design, coding standards, and emerging technologies and practices

Phoenix, Az, Us

• Revolutionized the company’s rates management and calculation system by building a real-time platform allowing the organization to change rates in seconds rather than weeks; Built on Google Maps technology the business was able to quickly change rates using a drag and drop interface; This system granted a key competitive advantage by allowing aggressive pricing in critical markets driving U-Haul's market share and top-line; The scalable architecture sustains over one million rate calculation requests per day allowing U-Haul to provide customized rate quotes to customers with rapid response times• Architect and developer of the first fully automated self-service U-Haul vehicle rental system; Established partnership with Ikea to deploy fully automated un-attended kiosks used to rental U-Haul trucks at Ikea locations creating a new sales channel for vehicle rental; Integrated with vehicle telemetry systems to track mileage, ensure driver safety and calculate predictive return times enabling accurate scheduling for future rentals• Responsible for creating architectural documents, planning and coordinating server infrastructure, creating a reusable framework for the development team, and managing the project life cycle• Mentored development staff in enterprise design, coding standards, and emerging technologies and practices

Los Angeles, Ca, Us

• Planned and managed the modernization of several mission-critical applications to the .NET platform• Led a team of off-shore developers during the modernization effort ensuring design guidelines, testing practices and business requirements were being satisfied• Created standards for documenting architectural systems and business processes• Mentored development staff in enterprise design, coding standards, and emerging technologies and practices