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Executive level digital leader focusing on Customer Experience, and Digital Transformation with broad capabilities in Digital Strategy, Sales Operations, Account Strategy, Delivery Management, User Experience, and Team Management. I foster client relationships, direct and manage internal teams, and manage project delivery teams through the entire engagement lifecycle. I provide strategic leadership in the areas of customer experience advocacy, and digital transformation initiatives.
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Co-FounderBlakbar ArmoryClinton, Oh, Us
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Coo & Co-FounderGlobal Rabbits Apr 2020 - PresentAkron, Ohio, UsAt Global Rabbits, we boost your team by bringing in our best talent. Just tell us what you need to complete your lineup and we’ll make sure you get the expertise you need. Global Rabbits provides individual engineers or a complete software development team that works under your guidance on an ongoing, full-time basis. We take care of payroll, benefits and other HR overhead so you can focus on building the best customer experience possible. Global Rabbits: Elite IT Resources just one hop away. -
PresidentAtelier Blakbar Jul 2019 - PresentWe facilitate and expand our client’s growth goals through strategic planning, operational change management, new business development strategies, customer relations, and outbound marketing efforts. Our clients consist of many different types of organizations, from international technology consultancies to local manufacturers. We handle everything from User Experience delivery and direction, to Product Management, Account Management, and Digital Transformation consulting.
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Director: Perficient Digital StudioPerficient Digital May 2015 - Jul 2019St Louis, Mo 63141, Mo, UsI was the Director for the Perficient Digital Studio, focusing on broadening our Agency capabilities and developing processes related to delivering our core service offerings efficiently and effectively. I built and managed a team of Customer Experience professionals to quickly respond to User Experience needs within our organization. This included managing the process development, go to market strategies, and client management of millions of dollars in client revenue. By partnering with business leaders within the client organization I was instrumental in aligning our capabilities and services to our clients' needs.Was also responsible for overseeing all sales operations for Perficient Digital's User Experience Technology and Design division, including providing leadership wherever needed to ensure successful business operations. Was responsible for defining business planning processes that measured performance, maintained accurate sales records, modified existing sales processes, maintained budgets, and allocated resources to reach sales goals. Additionally, I monitored operational performance and recommended changes to increase operational efficiency. I provided strategic sales planning, updated forecasting at regular intervals, analyzed all sales processes and modified them to be more efficient without sacrificing effectiveness and quality. I worked with resource managers to increase productivity and facilitated sales enablement by educating others on our company offerings. LinkedIn page for Perficient Digital: https://www.linkedin.com/company/perficient-xd -
Vice President Of InteractiveWhitespace Creative Jan 2014 - Apr 2015Akron, Oh, UsI provided strategic guidance, both internally, and through collaboration with our clients on all matters related to digital design. I helped our clients understand the opportunities they had in the digital space, and leveraged the best technology solutions and digital marketing approaches available for their unique business and user needs.This was accomplished through a broad focus on User Experience, Visual Design, Content & Media Creation, Digital Marketing and Analytics, and eCommerce strategy, culminating in a clear definition of the user experience and digital marketing challenges for our clients, which we leveraged to create award winning solutions. -
Strategy & Ideation Practice LeadPerficient Xd Jul 2012 - Dec 2013St Louis, Mo 63141, Mo, UsI represented the user, provided strategic thought leadership, and instilled confidence in the process, capabilities, and especially in my clients in order to establish meaningful long term partnership with them. As a true consultant, I contributed to digital solutions for my clients from concept to completion. I lived the life-cycle — from the spark of an idea to the launch of a solution. I drove the business forward through delivering experiences that were validated against solid research and insights, and focused on achieving business objectives. -
Director Of Professional ServicesKnotice, Ltd. Aug 2011 - Jul 2012Akron, Ohio, UsI utilized my skills and experience in mobile, social, and digital marketing to provide strategic advancement for the clients of Knotice, Ltd.. Through strategic guidance, I helped define the growth strategy of our clients by leveraging all of the tools Knotice had to offer, and through developing new capabilities that served our client’s industries and customers better. -
Vice President, Interactive Marketing ManagerKeybank Mar 2010 - Aug 2011Cleveland , Ohio, UsI managed a creative digital team for KeyBank Marketing with responsibilities for site design and content (key.com), Social Media/Digital Marketing, Digital Merchandising and the Digital Asset Management system. I consulted with department stakeholders and provided process recommendations for all digital aspects of their marketing efforts, including email, Paid Search, In-Store Virtual Displays, Mobile Marketing, User Experience, Interactive Project Management, Web Copywriting, and the company Intranet. -
Manager Of Internet Strategy & SolutionsKraftmaid Cabinetry May 2009 - Mar 2010UsI leveraged my knowledge and experience in brand management, project management, relationship management, site design, business process integration, online marketing, usability, and development best-practices to help manage the online strategic direction of the entire Masco Retail Cabinet Group brand family. -
Interactive Account StrategistGlobal Prairie Apr 2008 - May 2009Kansas City, Mo, UsI assisted clients and partners through strategic guidance in evaluating digital marketing opportunities, social media offerings, and optimizing existing digital collateral to better position our clients in the marketplace. -
Creative DirectorIdeastar Nov 2006 - Apr 2008I facilitated the expansion of the “Spinfield” team of designers and multimedia professionals in an effort to enhance the capabilities and improve the quality of work of the entire company. -
Web ManagerDeep Green Financial Feb 2006 - Nov 2006I utilized my knowledge and skills in user interface design, usability, analytics, business processes, and standards-compliant development to determine the best possible technology and marketing solutions to the company’s strategic business initiatives.
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Senior Experience DeveloperProgressive Insurance May 2004 - Feb 2006Mayfield Village, Oh, UsI utilized my skills in customer experience advocacy, project management, usability, information architecture, resource management, systems analysis, web development, and web application design to successfully improve Progressive’s online customer service initiatives. -
Senior Interactive DesignerOptiem May 2003 - May 2004Cleveland, Oh, UsI utilized cutting edge technologies and superior user interface design in the successful development of digital marketing materials for clients such as Key Bank, National City Bank, Sherwin Williams, Moen, Little Tikes, Goodyear, Max & Erma’s, Proforma, The Greater Cleveland Roundtable, Swagelok and Parker Hannifin. -
Digital DirectorMarketing Directions Jul 2000 - May 2003I lead all aspects of digital workflow throughout the agency. Managed the design and development of all digital materials; including site design, multimedia presentations, digital advertisements, email campaigns, online promotions, and search engine optimization while creating award-winning advertisements, publications, and branding for clients such as Tenneco Automotive, FAST, Federal-Mogul, TCI, and DupliColor.
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Web DesignerMr. Gasket Performance Group Dec 1997 - Jul 2000I facilitated the development of the online support center for Mr. Gasket’s wide array of products, and oversaw the integration of real-world functionality into the digital environment to dramatically increase the productivity and response of the technical support staff, while conducting the cohesive branding and creation of successful advertising campaigns for the entire family of Mr. Gasket brands. -
Production ManagerSwagelok Mar 1994 - Dec 1997Solon, Ohio, UsI facilitated the design, purchasing, and tracking of all printed materials including catalogs, packaging design, trade show design, kiosks and displays.
Brent Williams Skills
Brent Williams Education Details
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The Art InstitutesVisual Communications -
Omniture UniversityAdvanced Web Analytics -
Creative Training DeptFlash -
Cuyahoga Falls High -
Cuyahoga Falls High
Frequently Asked Questions about Brent Williams
What company does Brent Williams work for?
Brent Williams works for Blakbar Armory
What is Brent Williams's role at the current company?
Brent Williams's current role is Co-Founder.
What is Brent Williams's email address?
Brent Williams's email address is br****@****ner.com
What is Brent Williams's direct phone number?
Brent Williams's direct phone number is +121639*****
What schools did Brent Williams attend?
Brent Williams attended The Art Institutes, Omniture University, Creative Training Dept, Cuyahoga Falls High, Cuyahoga Falls High.
What are some of Brent Williams's interests?
Brent Williams has interest in Politics, Science And Technology.
What skills is Brent Williams known for?
Brent Williams has skills like User Experience, Digital Marketing, Email Marketing, Web Analytics, E Commerce, User Interface Design, Web Design, Integrated Marketing, Creative Direction, Advertising, Sem, Social Media.
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