Mark Brown-Barnes Email & Phone Number

Washington, District Of Columbia, United States

o Hire, train, coach, manage, and cultivate teams of over 100 associates, while supporting the team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations.o Track daily/weekly/monthly/quarterly/annual metrics to measure success and develop strategies to improve the experience that we deliver to our customers.o Serve as the liaison between department rollout, local territory execution and other department leadership partners.o Cultivate and oversee upward reporting to ensure HQ leadership is connected to the field; maintaining a deep bench of talent focused on management & planning.

Philadelphia, Pennsylvania, United States

o Hire, train,coach, manage, and develop a team of associateso Plans, directs, and is accountable for all operations including, deliveries, equipment, and systemso Responsible for ensuring compliance with Gopuff policies, procedures, regulations and legal by analyzing and interpreting reportso Managed inventory by creating & implementing plans to improve the financial performance of the operation with daily cycle counts to ensure accurate quantity is being reflectedo Develops and implements action plans to improve performance, providing direction and guidance on operational need; with plans to improve the financial performance of the operationo Maintains overall appearance in accordance with marketing and merchandising guidelines, while providing a great customer shopping experience through efficient and reliable retail operations managemento Implements and monitor safety controls, overseeing operational and quality assurance reviews

Horsham, Pennsylvania, United States

o Responsible for planning, delegating, and reviewing the day to day area activities of the preload operationso Plans daily work schedule focusing on expected volume, staff levels, and operational goalso Communicates objectives, changes and updates to ensure a well informed work groupo Conducts audits in compliance with UPS safety policy, hazardous materials, environmental and OSHA. o Examines time cards and labor report to prevent payroll errors

Philadelphia, Pennsylvania, United States

o Scheduling all arriving and departing flight loads 100+ Fleet Agentso Maintain warehouse food and beverage inventory within budget allocation for daily operational needso Purchased additional inventory as needed to replenish any depleted inventoryo Providing guidance and direction with the implementation, and improvement of business unit processes to achieve key result areas, cost savings, and operational efficiencies o Liaising with all departments and airlines where required in addition to ensuring that any loading deviation is authorized by the Dispatcher/CLP before the release of an aircraft.

Philadelphia, Pennsylvania, United States

o Schedule and assigned up to 100 employees in multiple work areas to ensure successful connection of domestic and transatlantic baggage and cargo to domestic citieso Responsible for ensuring all employees on the shift are working in safe conditions and reinforcing proactive behavior in the application of safety measures and operational processeso Communicate load plans with TSA to clear customer’s baggage and cargo in a timely mannero Manage and assign workforce based on incoming and outgoing flight’s load plan

Master Of Business Administration - Mba, Business Administration And Management, General

Diverseforce On Boards - Board Leadership & Governance Program

The DiverseForce on Boards program, in partnership with ImpactED at the University of Pennsylvania, is a 6-module leadership.

Bachelor Of Business, Technical Management

Associate Of Science, Criminal Justice