Michael Brunson Email & Phone Number

Grand Rapids, Michigan, Us

Managing the US Signal data centers in Denver, CO, Bend, OR, and Gilbert, AZ.

Madison, Wisconsin, Us

Now that the data center is live, my role is as data center manager. I get to live with all the design guidance that I offered early on. The facility is great. Of the tours I've given, there is rarely a person that isn't impressed with what we built here. In May of 2017, the OneNeck Denver location achieved the Uptime Institute's M&O Certification.

Madison, Wisconsin, Us

Hired to oversee the construction of the new OneNeck data center in Denver. The construction completed July 2015. During the build process, my role is as the "owner's representative", performing project management and coordination. This allowed the owner's intent to be clearly communicated to the prime contractors on-site.

Fort Collins, Co, Us

• Support the VMware infrastructure of the CIS department and coordinating the needs of the CIS department with the College of Business IT department. • Adapted and redesigned the VMWare infrastructure to make use of updated software and accommodate course needs. • Upgraded VMWare Infrastructure to VCenter 5.1 and Cloud Director• Expanded the Cluster from 88 Processors and 340G of RAM to 300 Processors and 928G of RAM• Documented security procedures• Document procedures to enable professors to do more themselves with the system.

Fort Collins, Co, Us

As Graduate Assistant, I supported professors by:• grading tests and assignments of undergraduate students• testing and revising homework to be assigned

Tampa, Fl, Us

Managed team of 20 customer service employees and 4 programmers based in the United States and Cayman Islands in the day-to-day operations of domain name registrars Directnic.com and Assorted.com; Maintained PCI compliance via audits and SOPs; Managed capacity planning for business and product growth; Managed multiple projects and programs in terms of earned value, resource utilization, and stakeholder requirement changes; Managed vendor and contractor relationships; Defined system and database architecture standards. • Reduced operational cost by managing remote data center assets, local office operations, and staffing levels

Oversaw day-to-day operations of registrars Directnic.com and Assorted.com; Customer service team and web/backend developer team; Demonstrated achievement of financial and service goals; Managed capacity planning for business and product growth; Provide leadership and management to development teams and projects • Oversaw the transfer of ICANN Accreditations from US based companies to their new Cayman based ownership: --- “Intercosmos Media Group, Inc dba directNIC.com” to “directNIC, LTD” --- “Domaincontender, LLC” to “Assorted, LTD” • Initiated directNIC's social media outreach: --- https://twitter.com/Directnic --- https://www.facebook.com/directniccom • Managed the move of servers in New Orleans, LA to Atlanta, GA and Toronto, Canada • Migrated from physical servers in New Orleans to a primarily virtualized environment in Toronto and Atlanta; VMWare and Nexenta

Secured system by establishing and enforcing access policies and procedures; Defined site objectives by analyzing user requirements; Developed user interfaces to Internet/Intranet applications by setting expectations and priorities throughout development lifecycle; Integrated applications by designing database architecture and server scripting.+ Implemented an automated system to change (and store) nameservers of expired domains, which allowed automated reversion at renewal or deletion.

Managed operations of the data center business unit. This included managing a team of programmers, call center support staff, and sales; Developed continuity of operations plan (COOP) and maintenance procedures for Zipa data center; Implemented modifications as risk changed; Identified potential property and liability exposures; Maintained records by updating list of corporate leases, equipment, and coverage limits; Developed, compiled, and analyzed business impact analysis questionnaires to identify departmental risk ratings; Forecasted requirements for financial objectives+ Evaluated the possible data centers for acquisition+ Developed operating and maintenance procedures for the data center+ Implemented data and power redundancy required to allow the Zipa data center to remain on-line during and after Hurricane Katrina hit New Orleans+ During Hurricane Katrina, migrated Zipa customer content and database servers to regional data centers ensuring zero downtime for customers' websites and servers+ Implemented locally focused marketing, which increased colocation occupancy to 90%+ Increased hosting sales by implementing a hosting reseller white label system.+ Evaluated advertising and marketing+ Attended trade shows and industry specific meeting to increase my personal knowledge and promote Zipa+ Discovered and corrected underpayments in customer billing, resulting in additional Zipa revenue+ Implemented locally focused marketing, which increased colocation occupancy to 90%+ Designed risk priority matrix to establish programmer and customer support triage protocol + Built strong vendor relationships to ensure proper software licensing; resolutions of hardware issues; and identification of data center needs.+ Developed support training programs

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Secured system by establishing and enforcing access policies and procedures; Defined site objectives by analyzing user requirements; Developed user interfaces to Internet/Intranet applications by setting expectations and priorities throughout development lifecycle; Integrated applications by designing database architecture and server scripting.

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Planned, organized, and evaluated IT operations and managed network/infrastructure operations staff; Built successful working relationships to support internal customers; Evaluated, tested, and installed new data center technology; Contributed information and recommendations to strategic plans and reviews; Implemented production, productivity, quality, and customer service standards; Created RFP and RPQ documents for network and infrastructure requirements; Identified trends for product expansion.Notable Accomplishments:+ (2002) Coordinated move of 200+ servers from data centers in AZ and CA to our new location in New Orleans, LA.+ (2004) Coordinated move of 200+ servers from our colocation in New Orleans to our new datacenter in New Orleans, LA

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Lead a team of 8 programmers adding features and functionality to directNIC.com. Managed software development with a both waterfall (PMI) and Agile methodologies; Created regular project update reports for all stakeholders, including management and development staff. Secured system by establishing and enforcing access policies and procedures; Defined site objectives by analyzing user requirements; Developed user interfaces into Internet/Intranet applications by setting expectations and priorities throughout development lifecycle; Integrated applications with database architecture using PHP Programming; MySQL Database Administration.Some features added included: + Expired Domains Newsletter system, which emailed customers suggestions of domains they might be interested in based on their purchase history and/or search preferences. + E-card system for users to send and receive greeting cards that could be redeemed for domain names. + $1Mil Lottery.

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+ Developed new features and extended existing code base for the domain name registrar directNIC.com.+ Implemented the use of Concurrent Versions System (CVS) for development and operations staff for code version management and tracking.

Acted as lead salesperson in developing client base; Determined customers’ web hosting and consulting needs; Performed small network installations; Provided onsite computer training in Windows, Word Perfect, Quattro Pro, Excel, Word, HTML, and other technologies; Developed site content and graphics by coordinating with copywriters and graphic artists; Prepared site by installing and configuring server software; installing programming language using authoring and formatting tools; Ensured cross-platform compatibility; Optimized website for search engines.Clients included: * Guthrie Hospital - Corparate Communications * Waverly High School * Leadership that Works * Pennsylvania Alliance for Democracy * Gambal Printing and Design * Dick Allyn Photography * French Azyium * Endless Mountains Visitor's Bureau * Modular One * Ransom's Travel * Northern State Bank * Susan's New Attic * and others

Scranton, Pa, Us

Microcomputer Applications instructor of:• Microsoft Windows• Microsoft Excel

Developed and tested phosphor coating techniques.

Reduced supplier cost for replacement parts by approximately 60-80% by created a manufacturer database for components of Emergency Diesel Generators.

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Worked with Design Engineers and Prototyping shop staff on the Pullback Atherectomy Catheter device:+ Created and tested samples using different manufacturing methods for failure point and failure mode.+ Implemented and tested a new induction brazing technique that increased product manufacturablity.+ Revised current resistance welding techniques for increased reliability.

Master'S Degree, Computer Information Science (Cis)

Master Of Engineering (Meng), Systems Engineering

Bachelor Of Science (Bs), Mechanical Engineering