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Michael B. Smith Email & Phone Number
Principal Product Manager
at
Fortra
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Principal Product Manager
Location
Charleston County, South Carolina, United States
Who is Michael B. Smith? Overview
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Quick answer
Michael B. Smith is listed as Principal Product Manager at Fortra, based in Charleston County, South Carolina, United States. AeroLeads shows a matched LinkedIn profile for Michael B. Smith.
Michael B. Smith previously worked as Senior Product Manager at Fortra and Product Manager at Fortra. Michael B. Smith holds Associate'S Degree, Business/Commerce, General from Hacc, Central Pennsylvania'S Community College.
Company email context
Email format at Fortra
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Fortra
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Profile bio
About Michael B. Smith
I am a self-motivated worker with high ambitions for accolades in continuous improvement, both for myself and the processes I support. I have a proven progressive achievement path, shown in my previous employment, through driving organizational growth, cost savings, and process improvements.
Listed skills include Customer Service, Microsoft Excel, Process Improvement, Management, and 16 others.
Current workplace
Michael B. Smith's current company
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8 roles
Michael B. Smith work experience
A career timeline built from the work history available for this profile.
Senior Product Manager
Product Manager
Leading the development of Email Security and Incident Response products. Focused on agile development practices to continually deliver valuable features to our customers.
Nov 2018 - May 2024
Product Analyst
Focusing on the development of the PhishLabs Enterprise Services suite, specifically the Security Awareness Training and Phishing Incident Response products.
May 2018 - Nov 2018
Client Success Manager
The Client Success team at PhishLabs focuses on delivering an exceptional customer service experience to our clients. The CSM is charged with providing a seamless post-sales on-boarding experience for our clients, day to day support and guidance to ensure complete client satisfaction, while identifying opportunities to provide additional services to our.
Jun 2017 - May 2018
Customer Success Manager
Mar 2016 - Jun 2017
Call Center Supervisor
Managing a team of 15-45 agentsReview of team and department level statistics to identify trendsAnalyzing contractual requirements and updating corresponding procedures Personnel time management and staffing Client contract reviews and negotiations Creation of tutorials for processes to enhance efficiency and accuracyTechnical troubleshooting and issue.
Jan 2010 - Dec 2015
Assistant Manager Operations
Latshmere Swim Club
Supervised 15 -18 employees in 2 departmentsCreated schedules for employeesManaged employees and oversaw daily business operationsAdministered coaching and disciplinary measures for employeesDeveloped and lead team-building meetings and trainings
May 2004 - Sep 2010
2 education records
Michael B. Smith education
Associate'S Degree, Business/Commerce, General
Hacc, Central Pennsylvania'S Community College
Business Administration And Management, General
Temple University
FAQ
Frequently asked questions about Michael B. Smith
Quick answers generated from the profile data available on this page.
What company does Michael B. Smith work for?
Michael B. Smith works for Fortra.
What is Michael B. Smith's role at Fortra?
Michael B. Smith is listed as Principal Product Manager at Fortra.
Where is Michael B. Smith based?
Michael B. Smith is based in Charleston County, South Carolina, United States while working with Fortra.
What companies has Michael B. Smith worked for?
Michael B. Smith has worked for Fortra, Atlatl Software, Pheaa, and Latshmere Swim Club.
How can I contact Michael B. Smith?
You can use AeroLeads to view verified contact signals for Michael B. Smith at Fortra, including work email, phone, and LinkedIn data when available.
What schools did Michael B. Smith attend?
Michael B. Smith holds Associate'S Degree, Business/Commerce, General from Hacc, Central Pennsylvania'S Community College.
What skills is Michael B. Smith known for?
Michael B. Smith is listed with skills including Customer Service, Microsoft Excel, Process Improvement, Management, Leadership, Time Management, Analysis, and Microsoft Office.
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