Maria B. Salazar Email & Phone Number

Dallas–Fort Worth Metroplex, Texas, United States

- Successfully designed and delivered monthly Spanish and clay sculpting workshops to groups of up to 30 students, consistently receiving positive feedback.- Increased student retention rate over 8 months through engaging and tailored lesson plans that catered to diverse learning styles.- Developed and implemented a unique curriculum that seamlessly integrated language learning with creative expression, enhancing students’ cultural appreciation and artistic skills.

Garland, Texas, United States

- Audited and reorganized over 80 children's files, ensuring compliance with state guidelines by highlighting missing documentation and facilitating updates.- Reviewed and updated staff records for more than 10 employees, ensuring all required documentation was complete and up-to-date.- Streamlined supply storage by reorganizing teacher and student materials, improving accessibility and inventory management for the daycare.

United Kingdom

- Researched and updated over 60 leads database in HubSpot CRM, ensuring accurate and up-to-date information for marketing and sales teams.- Increased brand awareness by producing engaging social media designs for product launches from two established customers, ensuring a service satisfaction of 100%

Dallas, Texas

- Improved team KPI performance through proactive monitoring of clinical operations dashboards in JIRA and reducing report return and escalation rates to less than 1%.- Developed process optimization tools in Excel that led to decreased turnaround times and improved accuracy of quality checks for medical images.- Streamlined diagnostic services by accurately interpreting and quantifying MRI and DXA scans for 800+ patients with liver, kidney, spleen, and pancreas conditions.- Mentored 5 new hires, resulting in a 200% increase in scalability and a 100% pass rate on image analysis competency exams. This success was attributed to tailored instructional design and comprehensive coaching sessions.- Supported research operations and project success through independent tracking and review of the reports' completion to ensure SLA compliance and optimal key metrics.- Enhanced accuracy of data analysis through close communication and coordination with Imaging Applications and Product Management teams.

Dallas, Texas, United States

- Successfully managed all internal and external data access requests, resulting in a 100% completion rate and improved customer experience across the US and UK customers.- Expanded company's audience by translating marketing material into Spanish.- Increased customer satisfaction through direct communication and feedback on products and services, resulting in improved customer retention and loyalty.- Proactively liaised with over 100 doctor offices, ensuring timely delivery of reports and soliciting feedback to optimize customer satisfaction. Leveraged CRM Dynamics 365 to meticulously record and integrate gathered insights, facilitating continuous improvement in service delivery.- Provided Spanish interpretation support to the Imaging Applications team, facilitating training sessions and site activations with customers in Mexico and Spain. This initiative effectively addressed language barriers, enabling the expansion of clinical trials overseas and fostering enhanced customer engagement.

Plano, Texas, United States

- Coordinated collaboration between departments, leading to a 30% increase in response speed and accelerated performance improvement of revenue cycle operations.- Monitored and streamlined ticketing process by providing timely responses within KACE, leading to improved efficiency and reduced downtime.

Plano, Texas, United States

- Optimized report development strategy, delivering an 80% reduction in time spent on financial report creation by harnessing Power BI and SQL, elevating data visualization and reliability for actionable insights for stakeholders.- Developed comprehensive reports on a daily, weekly and monthly basis, using visualizations and storytelling techniques in Excel and Power BI, resulting in increased stakeholder engagement.- Improved data quality by performing cleaning, validation and reconciliation, ensuring accuracy and completeness, leading to a seamless data migration process between systems.- Ensured that solutions meet the current requirements for analytics by regularly collaborating with leadership to develop and implement a successful business intelligence architecture within the revenue cycle department.

Dallas-Fort Worth Metroplex

- Received 100% positive feedback from students and parents for creating individualized Spanish lessons for children and adults..- Translated official documents with 100% accuracy, improving communication and understanding for English-Spanish clients.

Plano, Texas, United States

- Successfully managed and organized over 300 regulatory files and documentation, resulting in timely FDA submissions and increased efficiency.- Identified and reported root causes of complaints through thorough follow-up communications, leading to improvements in customer satisfaction.- Maintained and updated Device History Files (DHF), Device History Records (DHR) and Device Master Records (DMR).- Improved data analysis accuracy by verifying appropriate failure mode classifications for precise trending.- Ensuring compliance with FDA 21 CFR part 820, SOP, ICH, GMP, GLP, GCP requirements- Coordinated adverse event investigations with co-workers and other departments to ensure compliance with regulatory timelines- Performed follow-up with patients and field representatives to investigate and ensure resolution of the complaints.

Rochester, Minnesota, United States

- Developed a data analysis process for large datasets by writing efficient R scripts, resulting in 50% reduction in processing time and improved accuracy.- Implemented optogenetic approach to study GI pacemaker cell differentiation, resulting in groundbreaking insights and discoveries.

Rochester, Minnesota, United States

- Gathered data from 100+ medical records and phone surveys with accuracy and efficiency for follow-up of patients at average risk for colorectal cancer, resulting in timely completion of the clinical study.- Conducted 100+ phone surveys for long-term follow-up of patients at average risk for colorectal cancer.

Medellín, Antioquia, Colombia

- Devised and executed effective social media strategies that were in line with the company's business objectives, leading to enhanced brand visibility and customer engagement.- Generated, edited, published, and shared engaging daily multimedia content resulting in a significant growth in our online community for Twitter and Meta (Facebook).- Monitored and promptly responded to comments and customer queries, thereby improving customer satisfaction and loyalty.- Kept abreast with digital technology trends, ensuring our social media presence remained relevant and effective.- Collaborated remotely with marketing, sales, and customer service teams to ensure brand consistency across all platforms.

Bachelor'S Degree, Biomedical/Medical Engineering

Activities and Societies: EIA Instrumental Recital, Biomechanics Research Group, Hydrogels Research Group, Biotechnology Research Group

Biomedical Engineering & Physiology

Visiting Student. Lab research and classes such as: Neurophysiology, Radiological Health