Business Systems Analyst
CurrentThis year marks 20 years since I started working at Modern. Being 50% of the IT Department at a multi-million dollar business supporting employees across a number of campuses has taught me a great deal about how IT should work. I bring my “A” game every day and try and bring a positive can-do attitude to work every day in a fashion elevates others around me to want to do the same.I possess a broad scope of IT knowledge. There are not a lot of requests that receive a shoulder shrug from the IT department. We bring our troubleshooting and collaborative discovery to anything we’re brought in on.Currently, the companies go to resource for:1) Phones (every campus, both legacy, and new VoIP)2) Cell Phones & Tablets3) Tower (Line of Business software)4) PC Scale5) Website (external and intranet)6) GPS Tracking7) Credit Card Processing8) Multi Function Printing & Scanning9) Document ImagingAlso a shared resource for:1) Microsoft Great Plains2) Gasboy3) Building Access Control4) Active Directory5) Any on-call tech emergencies6) QuickBooks7) IP Video Cameras8) PC Tech duties9) PC ordering and preparation duties10) Network wiring when using a 3rd party would delay a solutionI have a long track record of working well with others and delivering results even on high-pressure projects involving large amounts of data. I've grown and flourished here using the ability to be personable and understanding to all levels of Modern’s computer users.Over the years I have acquired knowledge of the business from Operations, Sales, Landfill & Transfer facilities, Marketing, Graphics, Billing, Accounting, and of course Technology.