Key Responsibilities:1. Cloud Infrastructure Design: Architect scalable, secure, and cost-effective AWS cloud solutions. Implement core AWS services like EC2, S3, RDS, Lambda, VPC, and IAM.2. Deployment and Configuration: Deploy and manage AWS-based applications. Automate resource management using CloudFormation, Terraform, or AWS CDK. Configure networking, security, and monitoring.3. Monitoring and Maintenance: Monitor AWS infrastructure performance and security. Use tools like CloudWatch for monitoring and perform routine maintenance.4. Security Management: Implement security best practices and conduct regular audits.5. Cost Management: Optimize resource usage to manage costs and implement cost-saving strategies.6. Automation and Scripting: Automate tasks using AWS Lambda, scripting languages, and CI/CD pipelines.7. Support and Troubleshooting: Provide support and resolve cloud infrastructure issues.8. Documentation: Maintain up-to-date documentation of AWS architecture and configurations.

ResponsibilitiesTroubleshooting• Diagnose and troubleshoot technical issues promptly.• Assess issues and provide solutions through optimization, SIM card replacement, installation, or other means.• Implement effective solutions to restore functionality, ensuring good signal readings and required internet speeds.Installation and Configuration• Install and set up new devices according to specifications.• Configure hardware and network components for optimal performance.Technical Support• Provide technical assistance to clients facing operational challenges.• Respond to service requests/tickets in a timely and professional manner.• Offer guidance and training on devices.Equipment Maintenance• Conduct regular inspections and maintenance checks on all tools and equipment.• Keep detailed records of maintenance activities.Reporting• Generate comprehensive reports on activities, issues, and resolutions.• Communicate effectively with clients to convey information.Safety and Compliance• Adhere to safety protocols and guidelines.• Comply with company rules and regulations.• Stay informed about regulatory requirements and best practices.• Take proactive measures to mitigate risks and maintain a safe working environment.

MITServices is an IT services company which was established in March 2017. Our main goal is to reduce costs whilst not compromising on quality and efficiency. How do we achieve this? Please call our office number: +2764 517 5931

Learn to perform installations, preventative and remedial maintenance on EMC equipment at a wide variety of customer locations and environments. Work with assigned mentor, team members, customers and direct managers to gain full understanding of EMC products and culture. Adhere to administrative policies and escalation procedures. Attend Basic Symmetix and Open System Classes at corporate training center. Attend courses as required to enhance existing skills and gain new technical capabilities. Maintain account notebooks. Responsible for the maintenance of assigned inventory and test equipment. Close all Clarify cases at the completion of an event; Assurance of complete customer satisfaction at the assigned accounts by adherence to the following: Prompt onsite arrival time, Technical expertise, Knowledge of customer environment, Professionalism, Periodic visits as needed Performance of part replacements as directed by PSE/CSC lab. This includes the timely and accurate submission of all associated documentation as well as part return within 24 hours of the event. Submit accurate Clarify cases at the completion of an event. Learn the basics of an install cycle, Performance of pro-active maintenance according to established procedures, Adhere to proper escalation procedures, Learn and adhere to the keys to success: understand their importance. To learn, understand and begin routinely performing the following customer engineering responsibilities: Participate in the installation and servicing of EMC hardware and software under the guidance of assigned mentor. Build and repair or prepare assemblies across EMC's product line. Experience in a high tech manufacturing environment. Configure a new machine to be suitable for a customer's needs.Do code upgrades on EMC's product line.Interact with customers and help them resolve their issues regarding the product.

Technology P4 PCs, XP package and HP Printers Duties/Responsibilities:Network settings on computersSoftware and Technical SupportDesktop support for ClientGeneral Helpdesk and first line support on: windows XP and Win. 2000Troubleshooting all hardware, software and network related problemsReplacing faulty hard disk drives, network and display cards and power suppliesHardware support on the following: Mecer, Proline and HP printersHelpdesk SupportSupport users on MS office 2000/2003Support on Exchange Server (E-mail)Novel Client for WindowsDial-up connectionsPrinter SupportSoftware & Hardware Audit.Implement and support wireless connections (802.11g) Novell Administration DesktopSupport on GroupWiseZen Works (Remote Desktop Management)Support on Remote Desktop ConnectionManaging of TMS (Telephone Management System)Managing of Software Library Server Backup (Veritas Backup Systems) Support on BAS and INET/WINET (Logis, Persal, Socpen and HomeAffairs)Managing of PBX system.Setting up of Order Printers, Batch printers, Persal printers and BAS printers. Logging of calls using ARS and RT SystemsUpdating of Codestables for BAS in the Head OfficeUpdating of Codestables for all nine provincesHelp in the implementation of the core business in SASSA i.e. Persal, Socpen, Logis, and BAS.Support all nine regional offices.Training FacilitationRepair network equipmentsService network equipmentsSkills transfer training Configuration of 3COM switchesWorking on satellite communication, with mobile trucksSetting up a 3G communication environment

Technology P4 PCs, Hymax TMS and XP package Duties/Responsibilities:Go with a senior support technician to the client's office and render a support service.Do data cablingRepair all computer hardwareRepair network equipments

Technology Maximizer 8.0, P4 PCs, Hymax TMS and XP package Duties/Responsibilities:Assigning and analyzing data for consultants to work on. Train consultants on Maximizer 8.0Network settings on computersSoftware and Technical SupportDesktop support for agents and internal staffData cablingTelephone cablingAnalyzing SLA reports for hymax and maximizerDesign and Implement a network TopologyPatching of network points on hubsGeneral helpdesk and first line support on: windows XP, maximizer and hymaxTroubleshooting all hardware, software and network related problemsReplacing faulty hard disk drives, network and display cards and power suppliesHardware support on the following: LG and IBMHelpdesk Support