Magdalena Bubula Email & Phone Number

Southampton, Gb

Southampton, Anglia, Wielka Brytania

Southampton, Anglia, Wielka Brytania

Southampton, England, United Kingdom

Southampton, United Kingdom

• Facilitated student career development by providing support with CV creation and application processes• Actively managed and analysed complex data sets, contributing to comprehensive reporting and the efficient handling of numerous spreadsheets• Collaborated with senior staff in the planning, organization, and execution of career fairs and other relevant events• Maintained Solent University's jobs board, ensuring up-to-date and relevant opportunities for students• Provided support in implementing the new career platform, Solent Futures Online, enhancing student access to career resources• Proficiently managed data entry tasks for Solent Futures' CRM system, utilizing Microsoft Dynamics 365• Developed and distributed engaging content in various formats such as e-newsletters and social media posts, leveraging knowledge of Canva and Hootsuite.

Southampton, United Kingdom

• Delivered exceptional customer service by employing advanced interpersonal and problem-solving techniques• Swiftly answered departmental telephone calls within a maximum of two rings, consistently adhering to professional salutations and telephone etiquette.• Oversaw comprehensive hotel operations including guest registration, reservation management, message transmission, and receipt• Conducted accurate bill calculations, ensured timely payment collections, and generated various critical reports to streamline operations• Facilitated guest participation in the hotel's rewards program by assisting with registration and providing clear, detailed explanations of usage procedures.

Southampton, United Kingdom

• Streamlined office operations by assigning duties and shifts, training staff, and implementing effective policies and procedures• Maintained financial oversight by managing incoming invoices, processing expenses, and scrutinizing unusual claims• Enhanced customer service by handling challenging customer complaints and collaborating with staff to develop initiatives aimed at achieving service goals.

Southampton, United Kingdom

• Optimized customer service by collecting and evaluating customer requirements, suggesting improvements to increase accuracy and efficiency, and developing a strong understanding of the company's products and services to enhance service quality and sales• Spearheaded the preparation and updating of marketing and promotional materials, including price lists, order forms, and promotional content, contributing to overall business growth• Delivered detailed monthly departmental reports to senior management, ensuring transparency and effective strategic planning.

Southampton, United Kingdom

• Streamlined customer service by swiftly resolving issues, coordinating returns, and effectively responding to service requests and emergency call-outs• Ensured operational efficiency by conducting regular inventories of warehouse stock and prioritising assigned projects to meet stringent deadlines• Enhanced client relations by promptly handling phone inquiries, providing assistance or directing clients to appropriate managers as needed.

Master Of Science - Ms, Artificial Intelligence

Bsc (Hons), Business Information Technology, First Class

During this course I've learnt how to integrate computing technology into organisational processes to improve effectiveness, and how.