Magdalena Bubula Email & Phone Number

Southampton, GB

Southampton, Anglia, Wielka Brytania

Southampton, Anglia, Wielka Brytania

Southampton, England, United Kingdom

Southampton, United Kingdom

• Facilitated student career development by providing support with CV creation and application processes
• Actively managed and analysed complex data sets, contributing to comprehensive reporting and the efficient handling of numerous spreadsheets
• Collaborated with senior staff in the planning, organization, and execution of career fairs and other relevant events
• Maintained Solent University's jobs board, ensuring up-to-date and relevant opportunities for students
• Provided support in implementing the new career platform, Solent Futures Online, enhancing student access to career resources
• Proficiently managed data entry tasks for Solent Futures' CRM system, utilizing Microsoft Dynamics 365

Southampton, United Kingdom

• Delivered exceptional customer service by employing advanced interpersonal and problem-solving techniques
• Swiftly answered departmental telephone calls within a maximum of two rings, consistently adhering to professional salutations and telephone etiquette.
• Oversaw comprehensive hotel operations including guest registration, reservation management, message transmission, and receipt
• Conducted accurate bill calculations, ensured timely payment collections, and generated various critical reports to streamline operations
• Facilitated guest participation in the hotel's rewards program by assisting with registration and providing clear, detailed explanations of usage procedures.

Southampton, United Kingdom

• Streamlined office operations by assigning duties and shifts, training staff, and implementing effective policies and procedures
• Maintained financial oversight by managing incoming invoices, processing expenses, and scrutinizing unusual claims
• Enhanced customer service by handling challenging customer complaints and collaborating with staff to develop initiatives aimed at achieving service goals.

Southampton, United Kingdom

• Optimized customer service by collecting and evaluating customer requirements, suggesting improvements to increase accuracy and efficiency, and developing a strong understanding of the company's products and services.
• Spearheaded the preparation and updating of marketing and promotional materials, including price lists, order forms, and promotional content, contributing to overall business growth
• Delivered detailed monthly departmental reports to senior management, ensuring transparency and effective strategic planning.

Southampton, United Kingdom

• Streamlined customer service by swiftly resolving issues, coordinating returns, and effectively responding to service requests and emergency call-outs
• Ensured operational efficiency by conducting regular inventories of warehouse stock and prioritising assigned projects to meet stringent deadlines
• Enhanced client relations by promptly handling phone inquiries, providing assistance or directing clients to appropriate managers as needed.

Master Of Science - Ms, Artificial Intelligence

Bsc (Hons), Business Information Technology, First Class

During this course I've learnt how to integrate computing technology into organisational processes to improve effectiveness, and how to.