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Mohammed A. Email & Phone Number
Senior Support Specialist
at
Mobile Mentor
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Support Specialist
Location
Auckland, Auckland, New Zealand
Company size
Who is Mohammed A.? Overview
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Quick answer
Mohammed A. is listed as Senior Support Specialist at Mobile Mentor, a company with 85 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Mohammed A..
Mohammed A. previously worked as End User Support Specialist (T1-T2) at Mobile Mentor and Information Technology Field Engineer at Avaso Technology Solutions. Mohammed A. holds Bachelor Of Information Technology, Information Technology from Massey University.
Company email context
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Mobile Mentor
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Profile bio
About Mohammed A.
I am a dedicated professional with 4+ years in the IT field. My skills include Microsoft 365 management, Azure fundamentals, Lookout threat management, Active Directory, Entra ID, and incident response. I am proficient in managing Windows, macOS, and Linux operating systems and administering Google Workspace. With experience in implementing the NIST Cybersecurity Framework, conducting security audits, and managing enterprise-level threats, I am well-prepared to lead as a Service Desk team leader or System engineer. My advanced technical skills and leadership capabilities make me an asset in these roles.
Current workplace
Mohammed A.'s current company
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Mobile Mentor
7 roles
Mohammed A. work experience
A career timeline built from the work history available for this profile.
End User Support Specialist (T1-T2)
CurrentWith a focus on Mobile devices support (MDM+MAM) Microsoft Endpoint Ecosystem:- Provided initial contact and troubleshooting for common issues, ensuring high first-call resolution rates. - Developed strong communication skills to engage with customers and resolve complaints. - Managed and troubleshooted various technologies, including Windows, macOS.
May 2024 - Present
Information Technology Field Engineer
- Carry out desktop and laptop software installations/upgrades, including staging and imaging.- Offer break-fix services.- Provide 1st or 2nd deskside support services for troubleshooting and resolving hardware, software, and network-related issues for end-users.- Deliver 1st or 2nd-level help desk support to end-users.- Perform LAN and internet-related.
Feb 2024 - May 2024
Technical Services Engineer (Level 2)
- Worked with Ignite’s MSP clients, where we utilised various ticketing systems, providing Level-2 IT support and being an escalation point to level-1 Technicians, to achieve SLA’s.- Troubleshoot issues related to networks, operating systems, hardware, and software.- Proficiency in projects, including Windows Server Patching and Active Directory.
Jul 2022 - Dec 2022
Desktop And Network Technician
- Offering ICT support both on-site and remotely to four schools located in Taranaki- Proficiency in computer hardware, printers, and peripheral devices- Recording, resolving, and escalating on-site and off-site issues- Specialization in VMware for virtualization solutions and Ruckus for networking infrastructure- Aiding in the implementation of new.
Feb 2022 - Jul 2022
It Support And Administrator
- Provided comprehensive IT support and administration for the company, including managing computer systems, networks, and peripherals.- Assisted with the setup and maintenance of laptops, smartphones, and other electronic devices, ensuring optimal performance and connectivity.- Managed and configured Wi-Fi networks to ensure reliable and secure internet.
Jun 2020 - Feb 2022
Store Cashier
Local Dairy Store
Jan 2017 - Jul 2017
Team & coworkers
Colleagues at Mobile Mentor
Other employees you can reach at mobile-mentor.com. View company contacts for 85 employees →
SW
Stewart Wallace
Colleague at Mobile MentorGreater Sydney Area, Australia
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SL
Shane Logue
Colleague at Mobile MentorAuckland, Auckland, New Zealand, New Zealand
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CO
Cristiane Oliveira
Colleague at Mobile MentorSão Paulo, São Paulo, Brazil, Brazil
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NW
Nigel Wilson
Colleague at Mobile MentorLower Hutt, Wellington, New Zealand, New Zealand
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MH
Matthew Hibbert
Colleague at Mobile MentorWaldorf, Maryland, United States, United States
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CO
Craig Orth
Colleague at Mobile MentorSan Antonio, Texas Metropolitan Area, United States
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VB
Vinoth Bakat
Colleague at Mobile MentorCairns, Queensland, Australia, Australia
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KT
Kesha Tran
Colleague at Mobile MentorAuckland, Auckland, New Zealand, New Zealand
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AA
Aorangi Amohia-Lykles
Colleague at Mobile MentorWellington, Wellington, New Zealand, New Zealand
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AG
Amanda Gray
Colleague at Mobile MentorWellington, Wellington, New Zealand, New Zealand
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Stewart Wallace
Colleague at Mobile MentorGreater Sydney Area, Australia
View →
SL
Shane Logue
Colleague at Mobile MentorAuckland, Auckland, New Zealand, New Zealand
View →
CO
Cristiane Oliveira
Colleague at Mobile MentorSão Paulo, São Paulo, Brazil, Brazil
View →
NW
Nigel Wilson
Colleague at Mobile MentorLower Hutt, Wellington, New Zealand, New Zealand
View →
MH
Matthew Hibbert
Colleague at Mobile MentorWaldorf, Maryland, United States, United States
View →
CO
Craig Orth
Colleague at Mobile MentorSan Antonio, Texas Metropolitan Area, United States
View →
VB
Vinoth Bakat
Colleague at Mobile MentorCairns, Queensland, Australia, Australia
View →
KT
Kesha Tran
Colleague at Mobile MentorAuckland, Auckland, New Zealand, New Zealand
View →
AA
Aorangi Amohia-Lykles
Colleague at Mobile MentorWellington, Wellington, New Zealand, New Zealand
View →
AG
Amanda Gray
Colleague at Mobile MentorWellington, Wellington, New Zealand, New Zealand
View →
2 education records
Mohammed A. education
Bachelor Of Information Technology, Information Technology
Certificate Of Foundation Studies, College/University Preparatory And Advanced High School/Secondary Diploma Program, A
FAQ
Frequently asked questions about Mohammed A.
Quick answers generated from the profile data available on this page.
What company does Mohammed A. work for?
Mohammed A. works for Mobile Mentor.
What is Mohammed A.'s role at Mobile Mentor?
Mohammed A. is listed as Senior Support Specialist at Mobile Mentor.
Where is Mohammed A. based?
Mohammed A. is based in Auckland, Auckland, New Zealand while working with Mobile Mentor.
What companies has Mohammed A. worked for?
Mohammed A. has worked for Mobile Mentor, Avaso Technology Solutions, Spark New Zealand, New Era Technology Nz, and Dreams Beauty Therapy.
Who are Mohammed A.'s colleagues at Mobile Mentor?
Mohammed A.'s colleagues at Mobile Mentor include Stewart Wallace, Shane Logue, Cristiane Oliveira, Nigel Wilson, and Matthew Hibbert.
How can I contact Mohammed A.?
You can use AeroLeads to view verified contact signals for Mohammed A. at Mobile Mentor, including work email, phone, and LinkedIn data when available.
What schools did Mohammed A. attend?
Mohammed A. holds Bachelor Of Information Technology, Information Technology from Massey University.
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