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I am a seasoned Learning & Development leader with over two decades of experience specializing in the intersection of educational strategy and technology. My career has been defined by a commitment to transformative learning experiences, where I've leveraged cutting-edge technologies to elevate corporate training at global Fortune 500 companies.At Adobe Systems, I established a robust foundation in learning technologies, managing infrastructure and enablement programs that spanned worldwide operations. My role involved intense collaboration with technical and HR leadership to overhaul learning management systems, significantly enhancing field and partner training effectiveness.My journey continued at Starbucks, where as Senior Manager of Global Learning & Development, I spearheaded digital learning initiatives that blended innovative practices with practical solutions. I led the migration to industry-leading learning platforms, significantly reducing costs and improving user satisfaction by simplifying learning access. My pilot projects in mobile learning and microlearning set new benchmarks for engaging and effective employee training, particularly for retail partners.While I was with DocuSign, where I took a strategic role in field enablement supporting DocuSign University, the company learning portal. Here, I designed and launched learning programs that not only supported but drove growth for many of DocuSign’s customers. My efforts have directly contributed to the substantial growth of DocuSign's revenues, highlighted by the successful launch of a subscription service that exceeded revenue targets within its first year and drove learner engagement. I also began design and development of a DocuSign University Gen AI Agent to support DocuSign customers searching for the appropriate and relevant training. Looking forward, I am eager to continue driving innovation in learning and development. I am particularly interested in exploring how emerging technologies can further transform learning experiences to be more personalized, immersive, and accessible at a global scale. My goal is to foster environments where continuous learning and development are integral to personal growth and organizational success.Let's connect and explore how we can transform the landscape of learning and development together. Areas of Expertise: • eLearning development• Performance support & reinforcement tools• Curriculum/Learning Experience Development• Learning management systems (LMS)• Learning Content Management Systems (LCMS)• Generative AI development
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Senior Program Manager, Docusign UniversityDocusign Aug 2019 - Feb 2024San Francisco, Ca, UsSenior Enablement Manager focused on supporting DocuSign customer facing resources with program information for customers from DocuSign University. Consult with pre- and post-sales professionals to determine the enablement support required for successful customer implementations. Design, create and launch programs to drive customer engagement and growth while contributing to DocuSign revenues. Act as Product Manager for newly created programs. Act as a learning strategist for DocuSign's largest enterprise opportunities guiding the customer enablement journey through implementation and continuing product usage and expansion. -
Sr Manager, Learning Innovations & Digital ApproachStarbucks Dec 2015 - Nov 2018Seattle, Wa, UsFocused on building innovative and digital approaches to learning development. Led team supporting enterprise learning design and development efforts, including pre-development consultation to define and plan learning experience, course development in authoring platform, translation services, and final publishing to enterprise learning management system. Directed analysis of learning data, including behavioral and survey information. -
E-Learning Architecture & Infrastructure ManagerAdobe Systems Oct 2010 - Nov 2015San Jose, Ca, UsTasked as business owner of Worldwide Field Organization (WWFO) learning management, skills, competency, and other training development systems. Supported all WWFO enablement programs that required technology support, design, implementation, reporting, and analysis. Steered global team that provided operational and production support for all company employees and external authorized partners. -
Manager, Technology TrainingExpedia Apr 2010 - Oct 2010Seattle, Wa, UsManaged all learning activities for Technology Group - developers, support engineers, and QA staff. Consulted with department leaders and managers to identify technical skills to reinforce and improve staff skills. Sourced 3rd-party training vendors to deliver industry-specific certification training. -
Avp, Manager, Enterprise Learning TechnologiesJpmorgan Chase (Formerly With Wamu) Sep 2003 - Dec 2009New York, Ny, UsResponsible for technical learning architecture including learning and talent management. This includes daily operations and continuing process improvement.Provide direction for enterprise-wide enhancements to learning and talent architecture. Define and write business requirements, manage enhancement process including full testing and implementation.Vendor management-provide direction to LMS/Learning vendor while supporting internal line of business partners within WaMu.
Michael Bunch Skills
Michael Bunch Education Details
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Oregon State UniversityBs Education -
Oregon State UniversityScience Teacher Education/General Science Teacher Education
Frequently Asked Questions about Michael Bunch
What is Michael Bunch's role at the current company?
Michael Bunch's current role is Strategic Learning & Development Leader | Expert in Enhancing Corporate Training through Innovative Learning Technologies | Proven Success in Global Program Strategy.
What is Michael Bunch's email address?
Michael Bunch's email address is mi****@****ail.com
What is Michael Bunch's direct phone number?
Michael Bunch's direct phone number is +120667*****
What schools did Michael Bunch attend?
Michael Bunch attended Oregon State University, Oregon State University.
What skills is Michael Bunch known for?
Michael Bunch has skills like Training, E Learning, Vendor Management, Instructional Design, Program Management, Management, Training Delivery, Leadership, Training Management, Strategy, Enterprise Software, Web Development.
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