Mia Burse Email & Phone Number

Buffalo, Ny, Us

Remote

San Diego, California, United States

Buffalo, New York, United States

Buffalo, New York

Buffalo/Niagara, New York Area

I was promoted as the Business Operations Manager by the Executive Director after six months as the Health Home Systems Manager to oversee the data analytics, billing submissions, reporting, and record systems management (Foothold AWARDS, Medent, Netsmart) for BFNC’s Care Management Department. I currently manage 2 data analysts and 1 billing specialist, and our team plays a critical role in auditing, billing submissions, and process improvement opportunities throughout the Care Management Department. I’ve coordinated and facilitated training and development opportunities to the BFNC Care Management Staff and Supervisory team, and developed the Health and Recovery Plan/Home and Community Based Services (HARP/HCBS) documentation in our electronic medical record.

Buffalo/Niagara, New York Area

As the Health Home Systems Manager, I developed data analytics and supervisory dashboards in BFNC’s electronic medical records that would improve agency-wide operating performance. In partnership with several Care Management Directors, I supplied the data modeling that led to improved performance for our three care management programs (GBUAHN, HHUNY, Non-Medicaid).

Buffalo/Niagara, New York Area

I was promoted by the CEO after 6 months as the Director of Marketing to lead the Quality, Compliance, and Marketing teams for GBUAHN. During my tenure, I managed 12 employees in the company’s policy issuance, process improvement projects, quality assurance & improvement, and innovative marketing and member engagement opportunities. I successfully trained and implemented Patient Activation Measure (PAM) and Coaching for Activation (CFA) to GBUAHN staff and its subcontractors to improve patient engagement for people enrolled in Medicaid that underutilized the healthcare system. I earned a Certification as a Practice Facilitator through the University at Buffalo by completing 80 hours of study, including a practicum completed through Urban Family Practice in Buffalo.

Buffalo/Niagara, New York Area

I was promoted by the CEO after four months as a Practice Enhancement Associate to develop and implement GBUAHN’s Inaugural Marketing Plan (2015). During my tenure, I led special event planning projects, including GBUAHN’s first company-wide weekend retreat and “Voice Your Vision 2015,” which was a collaborative effort between GBUAHN, the New York State Minority Health Council, and the Buffalo City School District to give Buffalo residents and opportunity to voice their health concerns directly to healthcare stakeholders. I drafted several winning company awards nominations, including Buffalo Business First’s Most Admired Company Award (2014) and Dr. Raul Vazquez’s Health Care Champion Award (2015). I also led the redesign efforts for GBUAHN’s internal and external communications, including the GBUAHN Newsletter, brochure, presentation materials, and staff photographs by utilizing my professional photography, InDesign and Photoshop knowledge. I was also responsible for negotiating contracts with Lamar Transit for GBUAHN’s 2015 Bus, Bus Shelter, and Billboard Marketing Campaign.

Buffalo/Niagara, New York Area

As a Practice Enhancement Associate, I conducted quality analysis and internal quality audits on GBUAHN’s Electronic Medical Record (Medent). During my tenure, I designed training modules and assessments for GBUAHN’s Learning Management System using Articulate Storyline and Camtasia software tools, and was presented with the award for Best Quality Department Staff Performance at the company’s 2014 Christmas Party.

Buffalo/Niagara, New York Area

While employed at Lockheed Martin, I started my own photography and special events business that I operated part-time. In 2011, I left Lockheed Martin to pursue my entrepreneurship venture full-time. During this tenure, I primarily specialized in the small business, religious, and non-profit organizational event planning and photography, and learned how to use the Adobe Creative Suite. I graduated from the Syracuse University Whitman School of Business Entrepreneurship Bootcamp and was awarded the Entrepreneurship Award from the Delta Sigma Theta Sorority, Inc at their 2009 Regional Conference.

Syracuse, New York Area

I was recruited by the Sourcing Department after I graduated from the Finance Leadership Development Program to draft Requests-for-Proposal (RFP), participate in the source selection process with my program team, communicate subcontract specifications and work statements, and draft terms and conditions for several government subcontracts. During my tenure, I was primarily responsible for negotiating and coordinating subcontract modifications, conducting weekly status meetings with external vendor executives, submitting oral and written weekly progress reports, and updating documentation for program teams and senior leadership. I received several awards from Lockheed Martin while I was in this role, including a Special Recognition Award for subcontracts leadership on a winning $8 million competitive cost-plus proposal and successful system delivery (2010), and Lockheed Martin Millionaire’s Club recognition for awarding the third highest value of subcontracts in Electronics Systems – MS2 Business Unit, totaling over $5 million to Small or Disadvantaged Businesses (2010). I was also presented with the Central New York Business Journal’s Forty Under 40 Award for excellence in career and community endeavors (2010), and was inducted into the YWCA Syracuse-Onondaga County Academy of Diversity Achievers for embodying the spirit of peace, justice, freedom and dignity as an active member of the Lockheed Martin Diversity Council and co-founder of the Lockheed Martin Minority Professional Development affinity group.

Syracuse, New York Area

I was recruited by Lockheed Martin’s University Relations Unit directly out of college to participate in the corporation’s Finance Leadership Development Program, a training opportunity for early-career individuals to gain experience and expertise in the finance and business operations of the world’s largest defense engineering contractor. During my tenure, I learned how to prepare correspondence, research contractual concerns, examine performance requirements, analyze data, and maintain contracts reports. I also learned how to produce corporate business unit tax submissions, identify financial trends, and track financial performance in sales, orders, EBIT, and cash flow. I was presented with a Certificate of Completion from the Finance Leadership Development Program after three years of successful high performance participation, including earning a Master’s Degree, Lean/Six Sigma Green Belt Training and Certification, and a Contracts Management Certification.

Founded the Money and Power section of the newspaper, and served as Editor of the section from August 2003 - January 2005.Served as the Business Manager of the newspaper's first Homecoming Special Section in October 2004, which raised over $3,000 in revenue.Served as Editor-in-Chief from January - May 2005, overseeing the direction of the newspaper.

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Science, Finance

Education record