Duties:Installing and maintaining the Oracle database software.Management of oracle database 12c data guard environments.Coordinate project activities with other personnel or departments.Managing the database's storage structures.Managing Database users and security.Managing schema objects, such as tables, indexes, and views.Making database backups and performing recovery when necessary.Proactively monitoring the database's health and taking preventive or corrective action as required.Maintaining strong database level security.

• Administering and supporting more than 50 Citrix XenApp and XenDesktop server environments on Windows Server 2012R2, which includes a 5000+ user base and more than 20 applications.• Working on XenDesktop 5.0 and 7.6 using Provisioning services implementing and virtualizing more than 50 Desktops.• Reverse imaging whenever there is an update on the VMware tools and PVS target device.• Configuring and maintaining servers • Virtual Desktop Infrastructure (VDI) configurations and maintenance • AD and Exchange user creations and maintenance of Servers• Configurations of security firewalls. • Interacting with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions. • Performing daily server backups and checking health of all Exchange and SQL databases. • Offering friendly and efficient service to customers, handling challenging situations with ease. • Participating in continuous improvement by generating suggestions, engaging in problem solving activities to support teamwork.

Delivered clerical support by handling range of routine and special requirements including Satellite communication equipment maintenance.Contributed to content creation for company website.Scheduled and coordinated teleconference meetings and personal schedules of executives and team members.Interacted with customers by phone, email or in person to provide information.Webex implementation, IPTV configuration and streaming and PhoneSoft Unified Voice messaging system configuration and user training.Answered phone calls promptly and professionally, directing callers to appropriate personnel.Organized and developed filing systems for important documents and personal information, maintaining accessibility for associated personnel.Interpreted management directives to define and document administrative staff processes.Managed filing system, entered data and completed other clerical tasks.Opened and properly distributed incoming mail to promote quicker response to client inquiries.Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.Continually sought methods for improving daily operations, communications with clients, record keeping and data entry for increased efficiency.Contributed to content creation for company website.Worked on projects using knowledge gained in classes to put together recommendations for issues.