Provides a wide range of administrative and business support services to the General Manager and other members of the company executive management team. Performs advanced clerical duties including, but not limited to, the preparation of reports and presentations, management of multiple executive calendars and meetings, arrangement of executive travel including airfare, hotel and rental cars, and the completion of expense reports (currency exchange rates included).Maintains a vast… Show more Provides a wide range of administrative and business support services to the General Manager and other members of the company executive management team. Performs advanced clerical duties including, but not limited to, the preparation of reports and presentations, management of multiple executive calendars and meetings, arrangement of executive travel including airfare, hotel and rental cars, and the completion of expense reports (currency exchange rates included).Maintains a vast understanding and knowledge of organizational operations, policy/procedures, and personnel. Ensures ample coverage of the front desk is provided, in conjunction with receptionist during normal business hours. Both allocates and maintains office budget, including over site of all purchases, expense accounts, and invoices. Manages the selection and ordering of office supplies, furniture and goods. Coordinates human capital and human resources responsibility, including hiring, on-boarding and training. Selected Contributions:*Developed and effective system to distribute incentive items to all employees*Increased productivity of specific office staff by 5% by performing cultural analysis on functions.*Performed cost analysis on front desk functions in 3% decrease in direct costs. Show less

Maintained accounts by verifying and posting transactions, balance accounts by reconciling entries, and manage bill payments to vendors. Utilized QuickBooks to manage expenses and keep track of daily transactions. Prepared financial reports by collecting, analyzing, and summarizing account information and performing account analysis. Complied with federal and state financial reporting requirements.Selected Contributions:Played key role in identifying fraudulent activities… Show more Maintained accounts by verifying and posting transactions, balance accounts by reconciling entries, and manage bill payments to vendors. Utilized QuickBooks to manage expenses and keep track of daily transactions. Prepared financial reports by collecting, analyzing, and summarizing account information and performing account analysis. Complied with federal and state financial reporting requirements.Selected Contributions:Played key role in identifying fraudulent activities resulting in CFO’s termination.  Increased productivity by 25% by performing cultural analysis on facilities.Performed cost analysis on retail facilities resulting in 20% decrease in direct costs. Show less

Analyze operational and financial processes to ensure compliance, compile data, and prepare Board Audit Committee reports, Reports of Findings, and presentations to deliver to senior management. Perform quality control reviews required by investors/guarantors and conduct risk exposure assessments for lending purposes. Assist auditors and senior auditors in conducting audits and assessments, relating to lending. Selected Contributions:Conducted analytical audit across social… Show more Analyze operational and financial processes to ensure compliance, compile data, and prepare Board Audit Committee reports, Reports of Findings, and presentations to deliver to senior management. Perform quality control reviews required by investors/guarantors and conduct risk exposure assessments for lending purposes. Assist auditors and senior auditors in conducting audits and assessments, relating to lending. Selected Contributions:Conducted analytical audit across social media platforms, resulting in the improvement of use.Reduced bank liabilities by $100k through disclosure of fraudulent customer activities. Show less

Contacted delinquent customers to reestablish or renegotiate payment schedules, ensuring adherence to regulatory requirements. Developed correspondence that facilitated effective communication with customers and responded to customer inquiries. Worked with internal/external staff and investor contacts to maximize potential for collections. Assisted in archiving collections documentation from previous years. Selected Contributions:Assisted education department in development of… Show more Contacted delinquent customers to reestablish or renegotiate payment schedules, ensuring adherence to regulatory requirements. Developed correspondence that facilitated effective communication with customers and responded to customer inquiries. Worked with internal/external staff and investor contacts to maximize potential for collections. Assisted in archiving collections documentation from previous years. Selected Contributions:Assisted education department in development of new computerized training to increase efficiency.Successfully implemented training materials, resulting in the accurate training of new employees. Show less

Processed incoming loan applications including; calculating interest, clarifying payment inquiries, reviewing loan documentation for compliance and quality, ensuring all pre-closing conditions were satisfied prior to closing, and completing loan closing process. Assisted customers by responding to inquiries and keeping in regular contact regarding loan updates. Compiled presentations and spreadsheets relating to sales.Selected Contributions:Consistently exceeded sales goals… Show more Processed incoming loan applications including; calculating interest, clarifying payment inquiries, reviewing loan documentation for compliance and quality, ensuring all pre-closing conditions were satisfied prior to closing, and completing loan closing process. Assisted customers by responding to inquiries and keeping in regular contact regarding loan updates. Compiled presentations and spreadsheets relating to sales.Selected Contributions:Consistently exceeded sales goals resulting in increased profits of 5%.Played key role in saving company $10k by behaving calmly and candidly in a robbery situation.Collaborated with law enforcement and federal authorities to accomplish capture of robber. Show less