Brad Walden Email & Phone Number

Greater Sacramento

Folsom, California, Us

Desktop and Network SupportCoordinate and support with System Administration group with ongoing IT projects of varying scope and complexity.Office 365 installation and configuration of user accounts and group resourses, branch office network installation, configuration and maintenance (Cisco Meraki, SonicWall) of various network devices.Configure and maintain Active Directory and Microsoft Azure connected devices in a Windows Server Enterprise environment, Microsoft InTune, and Microsoft Azure software platforms.ShoreTel telephone installation and maintenance using ShoreTel Connect software.Configuration and maintenance of HP Printer hardware, software and print server environment, and reviewing and configuring multi vendor printer/scanner types throughout the retail environment.Create and maintain images configure and maintain Windows 10 computer systems of various hardware vendor systems in Corporate and for national Retail offices using Acronis imaging software.Ad-hoc maintenance and connection of personal use laptops, tablets and smartphones, as well as integration of branch office acquisitions to the overall SPMC enterprise domain compliance standards.Maintenance and control of Corporate IT asset inventory.

Desktop/IT support for County Counsel (2 sites)Configure and maintain Windows 7 computer systems, Microsoft and various County software. Usage of SCCM and manual updating via scripting, creating and maintaining OS installation images using Symantec Ghost and Acronis True Image Maintain Active Directory accounts, including creation, deletion and altering of accounts and Group Policy, using Windows Active Directory console and Quest online AD management tools in a Windows Server 2012 R2 domain environment.Update, maintenance and inventory control of group IT assets to include Desktop/Laptop computer systems, monitors, printers, switches, scanners, projectors and VOIP phones throughout asset lifecycle.Update and maintain instructional and educational documentation, and training of users on new software and hardware, and existing software ehnancements.Research and implement enhancements to County software and hardware as needed, including acquisition and purchasing proposals.Ad-hoc maintenance and connection of personal use laptops, tablets and smartphones to County resources (Apple, Android, and Windows devices)Coordinate and schedule with 3rd party vendors for SLA repair and service needs when required, and review and maintain SLA agreements on a periodic basis.

Sacramento, California, Us

Desktop support/ Regional HP Certified Warranty hardware Break fix technicianMaintain and configure Windows XP, Windows 7 computer systems in a large regional healthcareand Information Services environment, which includes hospitals, clinics and corporate sites, responding to Remedy incident and work order tickets.Triage and closure of Incident Tickets (Remedy Ticketing system) in Desktop Support roleInstallation and configuration of Radiological Department home reading stations, RAD IT Support team. Imaging of systems, configuration of home reading stations, and maintenance as required.Warranty hardware repair of desktop/laptop systems throughout the Sacramento region.Ergotron hardware installation technician, (wallmount units, desktop units) placed in various hospital and clinic environments.

Santa Clara, California, Us

• Responsible for platform configuration and maintenance in a graphics testing production environment• Hardware and software configuration for various test scenarios (CPU, RAM, Video, BIOS and Mainboard chipsets + ad hoc configurations)• Maintain and configure Windows XP, 7, 8, Linux platforms (Ubuntu, Red Hat, Fedora) Mac (Macbook and iMac) Smartphone & Android platforms, including construction of platforms using both prototype and mainstream hardware configurations, and testing of various applications software (GPU-Z, Debug Viewer, Norton Ghost, Windows Service Packs, and .NET configurations)• Maintain service ticket requests and submittals, perform and modify test runs on Intel proprietary ticketing environment (PAVE)

Washington, Dc, Us

Work with in house IT staff to coordinate and implement design strategy and schedule of replacement integration across multiple domain configurations and multiple remote Corps site facilities in the western Region (approx. 1550 machines)* Supervise and train Dell Technical staff of varying experience levels to perform all phases of integration, including image prep and installation.Phase I - Replacement of technology infrastructure throughout Regional HQ (approx. 400 machines) with upgraded Dell systems (Dimension Laptops, workstations, blade servers and rack mounted equipment)Configure new systems with required in house and third party software and migration of data from Legacy systems, rename and rejoin new machines to existing network domains. Coordinate and resolve installation issues of varying degrees of complexity with on site IT Department.Troubleshoot and isolate faults and discrepancies with end users to ensure legacy data and security settings transfer properly and functional, and implement solutions.Document and resolve deployment and scheduling changes in Dell Log system (CDM)

Redesign and improved existing purchasing department for the City of Lincoln, CA. Process purchasing requests for various departments within City Hall and coordination of accurate and timely delivery of services with a variety of vendors.Reestablish and enhance Vendor contacts, procurement of new Vendors with emphasis on budgetary limitations and particular needs of each City department;

Oracle 11i Software Implementation ContractorValidation and consolidation of 5 Legacy customer databases in preparation for upload into Oracle 11i (11.5.3)Data coding on final customer master upload.

Audit and maintain accounts (billing history; research & analysis upon request).Coordinate special billing needs with Accts Receivable and Accts payable departments.Analyze/prepare special documentation requirements, account prepayments; ad hoc enhancements to ensure collectability.

Newark, Ca, Us

Installation of an NT network system for an overall domain of 25 end users, with MS Office Suite implementation and various DOS and Windows based accounting programs.Document and mapping of overall system node locations, resource needs, and peripheral equipment usage.Initial installation and maintenance of AUTO CAD subdomain, including workstations and data storage solutions.Implementation and maintenance of system security policies and procedures.Recommendations for possible future needs and system upgrades, including data storage and warehousing, document scanning and off site storage.

Newark, Ca, Us

Analyze and audit incoming payroll data in preparation for input.Enter all information into automated in-house system to produce payroll output (200 checks per week; manual checks as needed); including the following specialty items:State and Federal garnishmentsManage employee expense deductions, including Union wage differentials, clothing and equipment allowancesMaintain all information as required by peripheral entities and internal procedures (garnishments, union records, etc); research and report as needed.Prepare State and Federal tax reporting information on a regular basis for review and submission by CFO (weekly, monthly, quarterly and annually).

Newark, Ca, Us

Prepare estimates for onsite demolitions and excavations; including, but not limited to: demolition cost, debris volume calculations, dumping/hauling costs.Submit bids and contracts to clients and State/local Government.Coordinate permit needs for clients with City and State Governments.Coordinate equipment, labor and transportation requirements.Oversee demolition process to ensure smooth operations of jobs from start to finish.

Certificate, Comptia A+

Advanced Non Commisioned Officer Academy - Ft. Lewis, Wa, Infantry Small Unit Tactics, Patrolling, Light, Medium, And Crew Served Weapons, Squad Leadership