Michael Charlston Avila

Michael Charlston Avila Email and Phone Number

Virtual Assistant - Team Lead | Executive Virtual Assistant | Lead Generation Specialist @ Archers Contact Solutions
Michael Charlston Avila's Location
Imus, Calabarzon, Philippines, Philippines
About Michael Charlston Avila

As a dedicated Virtual Assistant and seasoned Operations Team Leader, I bring over 4 years of experience in delivering exceptional support to businesses and professionals across multiple industries. My expertise spans administrative management, lead generation, and CRM systems, with a proven track record of leading high-performing teams and optimizing operational efficiency.I have honed my ability to adapt to new challenges swiftly while consistently achieving results. I take pride in being resourceful, detail-oriented, and committed to excellence, qualities that allow me to navigate complex tasks while maintaining a sharp focus on delivering high-impact outcomes.If you're looking for someone who thrives in fast-paced environments and can add value to your team, let's connect. I’m eager to collaborate with like-minded professionals and help drive your business toward success. Reach out today to explore how I can support your goals.

Michael Charlston Avila's Current Company Details
Archers Contact Solutions

Archers Contact Solutions

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Virtual Assistant - Team Lead | Executive Virtual Assistant | Lead Generation Specialist
Michael Charlston Avila Work Experience Details
  • Archers Contact Solutions
    Operations Team Lead
    Archers Contact Solutions Jul 2023 - Present
    Dasmariñas, Calabarzon, Philippines
  • Archers Contact Solutions
    Lead Generation Specialist
    Archers Contact Solutions May 2023 - Jun 2023
    Dasmariñas, Calabarzon, Philippines
    Perform initial research on potential contacts that fit my client's target audience so that they can determine the best person to contact and the best sales points to emphasize with this lead.
  • Tsa Group - Australia
    Customer Service Representative
    Tsa Group - Australia Dec 2020 - May 2023
    Pasay, National Capital Region, Philippines
    I thrived as a Customer Services Representative and Messaging Specialist at TSA, contributing to the company's reputation for excellent customer service. In addition, I took on the roles of Customer Experience Expert and Case Manager, demonstrating my ability to provide excellent customer service and efficiently manage cases.
  • Iqor Philippines
    Customer Service Representative
    Iqor Philippines Jun 2018 - Sep 2020
    Dasmariñas, Calabarzon, Philippines
    As a Customer Service Representative for iQor Philippines, where I worked with one of the largest telecommunications companies in the United States, I polished my abilities in acquiring new clients, resolving problems, and exceeding customer expectations.
  • Alorica
    Customer Service Representative
    Alorica Oct 2017 - Jun 2018
    Makati, National Capital Region, Philippines
    I achieved success as a Customer Service Representative at Alorica, ensuring that clients had a pleasant online buying experience. My dedication to provide excellent service resulted in record-breaking CSAT surveys and active engagement on a top-tier team.
  • Teleperformance
    Reservations Specialist
    Teleperformance Jun 2017 - Sep 2017
    Parañaque, National Capital Region, Philippines
    My time with Teleperformance enabled me to showcase my great communication and problem-solving abilities. I efficiently handled guest inquiries and made important recommendations, contributing to the team's overall success.
  • Enchanted Kingdom
    Finance And Treasury Department Associate
    Enchanted Kingdom Apr 2015 - Sep 2016
    Santa Rosa City, Calabarzon, Philippines
    At Enchanted Kingdom Inc., I thrived as a Finance and Treasury Department Associate. I oversaw financial transactions, generated reports, and guaranteed compliance, resulting in a speedy promotion as a result of my excellent performance.

Michael Charlston Avila Education Details

Frequently Asked Questions about Michael Charlston Avila

What company does Michael Charlston Avila work for?

Michael Charlston Avila works for Archers Contact Solutions

What is Michael Charlston Avila's role at the current company?

Michael Charlston Avila's current role is Virtual Assistant - Team Lead | Executive Virtual Assistant | Lead Generation Specialist.

What schools did Michael Charlston Avila attend?

Michael Charlston Avila attended Sti College.

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