Mc Castaneda Email & Phone Number

Dedicated and ambitious individual with a strong passion for technology and a desire to break into the IT field. Eager to leverage my solid foundation in computer skills, problem-solving abilities, and quick learning aptitude to contribute effectively to an IT team.

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  Information Technology Intern

  Tilden-Coil Constructors

  Sep 2023 - Present - Riverside, California, United States

  Provide 1st level client support using the support help desk application (Freshdesk) andtriage support tickets.Configure new hardware using company standards. Deploy client hardware including laptops, desktops, mobile devices, and all other IT-related peripheral devices to job sites.Maintain various network and software accounts including but not limited to Active Directory, Office 365, CMiC, Oracle Primavera Cloud, MDM, and various others.Conduct annual Preventative Maintenance on all client PCs.Conduct initial Microsoft InTune registration on all PCsHelp with updating and maintaining IT inventory.Help with jobsite setups and demobilization.Administer, maintain, and manage all servers in the organization including patching,scripts, VMware, and network program installations.Monitor network, server, and MDM environment and report non-compliant devices.Office 365 maintenance and archiving.Monitor and configure disaster recovery and backup technology.