Customer Care and Outreach Rep.• Led marketing activities for launch of Kisumu’s first 3Dprinting company, as a part of a US/Kenya partnership.• Developed sales and outreach strategy for dozens of hospitals,schools, and NGOs all over Kisumu.• Coordinated sales and follow-up for over 12,000 custom units.

-Managed the front office activities for manufacturing companythat catered to the needs of the construction industry in Nairobi.- Interacted with customers to ensure their product needs werefully met.

• Managed the booking and relationships with hundreds of creatives and artists, to ensure smooth operations of scheduled performances. • Coordinated and organized the delivery and return of high-end event equipment, including electronics, stage materials, and audio/visual equipment.• Performed follow-up with all clients to ensure complete satisfaction with their experience with the company.

• Interacted with customers to ensure their itineraries needs were fully met and they enjoyed themselves.• Developed a tour package that suits the client to ensure they are well covered when on tour but in a budget they can afford.• Interacted with customers to ensure their product needs were fully met and smooth operation of the company.