Marco Mencarelli

Marco Mencarelli Email and Phone Number

Team Leader - Global New Accounts Italy @ American Express
new york, new york, united states
Marco Mencarelli's Location
Madrid, Community of Madrid, Spain, Spain
About Marco Mencarelli

Experienced Manager in Customer Support Services with a strong history in different sectors of the Customer's Support industry.Higly Skilled with Electronic Devices, Peaky Management, Technical Support, Trainings, specialised in Technical Training Courses and Customer support for Retail industries. Strong Leadership and Team Skills.I love to find many different ways to communicate and interact with people.My passion was Managing by Walking Around but since Covid I had to adjust myself, so now I'm Managing while Sitting on a chair. ProActive, with the Big Picture vision, and huge attention for details.Always willing to learn something new.Knowledge is POWER!

Marco Mencarelli's Current Company Details
American Express

American Express

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Team Leader - Global New Accounts Italy
new york, new york, united states
Website:
americanexpress.com
Employees:
69113
Marco Mencarelli Work Experience Details
  • American Express
    Team Leader Global New Account Italy
    American Express May 2022 - Present
    Madrid, Community Of Madrid, Spain
    View
  • Freelance, Self-Employed
    Customer Service Support Manager
    Freelance, Self-Employed Jun 2020 - Jun 2022
  • Anytech365
    Italian Customer Care Team Leader
    Anytech365 Dec 2019 - Jun 2020
    Torremolinos
    View
  • Anytech365
    Technical Trainer
    Anytech365 Jan 2019 - Jun 2020
    Marbella Area, Spain
    View
  • Anytech365
    Technical Support Engineer
    Anytech365 Feb 2017 - Jan 2019
    View
  • Itsu
    Custumer Service Assistant Manager
    Itsu Feb 2014 - Jul 2015
    London, United Kingdom
    Custumer Service Assistant Manager / AGM
    View
  • Itsu
    Custumer Service Team Leader
    Itsu Feb 2012 - Feb 2014
    London, United Kingdom
    Team Leader of Custumer Service
    View

Marco Mencarelli Skills

Technical Support Team Building Customer Service Customer Satisfaction Customer Experience Windows Xp Windows Vista Public Speaking Customer Support Training Original Thinker Microsoft Office Microsoft Excel Windows 7 Windows 8 Office 365 Decision Making Customer Engagement Conflict Resolution Conflict Management Management Coaching English Spanish Customer Loyalty Windows 10 Retail Sales Project Planning Social Media Microsoft Word Microsoft Powerpoint Team Leadership Time Management Leadership Teamwork Communication Customer Focused Service Customer Management Customer Service Training Ideas Development Pitching Ideas Customer Loyalty Management Directorship Big Picture Thinking

Marco Mencarelli Education Details

  • E.F. Corinaldesi
    E.F. Corinaldesi
    Building Construction Technology

Frequently Asked Questions about Marco Mencarelli

What company does Marco Mencarelli work for?

Marco Mencarelli works for American Express

What is Marco Mencarelli's role at the current company?

Marco Mencarelli's current role is Team Leader - Global New Accounts Italy.

What schools did Marco Mencarelli attend?

Marco Mencarelli attended E.f. Corinaldesi.

What skills is Marco Mencarelli known for?

Marco Mencarelli has skills like Technical Support, Team Building, Customer Service, Customer Satisfaction, Customer Experience, Windows Xp, Windows Vista, Public Speaking, Customer Support, Training, Original Thinker, Microsoft Office.

Who are Marco Mencarelli's colleagues?

Marco Mencarelli's colleagues are Shreya Sharan, Vipul Kukkar, Cronica-An Veran, Vichitra Zawar, Ankit Dutta, Hirschstein Dan, Nadia Franck.

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