Marc Colom Email & Phone Number

London, Gb

London, United Kingdom

As an Administrator and Senior Corporate Receptionist at Warburg Pincus LLC, my role encompasses a wide range of responsibilities. As an Executive Assistant, (Cover) I handle various tasks such as organizing meetings and conference calls across different time zones, coordinating interviews, and making travel arrangements. Additionally, I help to process expenses and maintaining various reporting files. In my receptionist duties, I warmly welcome and assist guests, manage switchboard calls, and ensure the smooth operation of meeting rooms. Additionally, I serve as a floor coordinator, acting as the point of contact between Warburg and the catering company. I collaborate with internal and external teams to organize events, liaise with IT for meeting setups, and maintain a clean and professional reception and client area.In terms of administrative tasks, I handle various responsibilities such as processing supplier invoices, ordering stationery, logging IT maintenance issues, assisting with office moves and internal changes, procuring furniture and office equipment, conducting DSE assessments. I also manage relationships with cleaning and maintenance companies. Furthermore, I actively contribute to the onboarding process for new employees, handle couriers, and ensure compliance with fire and health and safety regulations.With my proficiency in Microsoft Office and advanced knowledge of different booking systems, I effectively utilize strong organizational and communication skills to fulfil these diverse responsibilities in my role at Warburg Pincus LLC.

London, Reino Unido

As the Team Leader Executive Receptionist at Bain Capital, I held a key role in managing the reception area and providing exceptional support to the office. Initially, for the first few months, I worked in the private equity floor, where I efficiently managed a busy reception with over 30 meetings daily alongside another receptionist. Later, I transitioned to the credit floor, taking on additional responsibilities such as overseeing catering and becoming the team leader for a team of three receptionists. In this role, I greeted and assisted guests, managed phone coverage for executive assistants, and efficiently handled switchboard calls, directing them to the appropriate internal contacts. I took ownership of maintaining and organizing meeting rooms, conducting daily checks, and promptly addressing any issues. Additionally, I handled administrative tasks like stationery ordering, coordinating with in-house catering and external suppliers for events, and liaising with the IT department for meeting setups. I also ensured a clean and tidy reception and client area, created reports, organized office events, and provided administrative support. With proficiency in Microsoft Office tools, I effectively managed tasks, supported executive assistants, and played a role in onboarding new joiners. Overall, I demonstrated strong leadership skills, attention to detail, and the ability to effectively manage a variety of tasks to support the smooth operation of the office.

London, Reino Unido

During my time at PPHE Hotel Group - Park Plaza Westminster Bridge London, I held various roles with different responsibilities. As a Commissioner & Cashier, I was responsible for contacting individuals or business customers with overdue payments, chasing clients to settle their accounts, and tracing missing debtors. I also prepared commission invoices with high accuracy, checked received invoices for correct commission percentages, and managed a busy Outlook Inbox. Additionally, I handled customer queries over the phone, efficiently managed customer complaints, and communicated 5-star replies through email. As part of my role, I collected and counted cash payments, processed merchandise returns and exchanges, and conducted daily float checks. I also monitored information in databases and extranet systems.

London, Reino Unido

In my role as a Senior Receptionist & Front of House Administrator, I completed check-in and check-out procedures, took reservations by phone and walk-in, and handled customer complaints professionally. I managed payments and petty cash, conducted foreign currency exchanges, and directed meeting bookings. I trained and supervised receptionists, processed payments during the express check-out process, and dealt with telephone and email inquiries. Additionally, I audited electronic records and accounts on a weekly basis, ordered stationary, and maintained stock of refreshments. I processed refunds and allowances, followed up on unpaid invoices, and handled customer billing and invoicing. I provided support to clinic managers, assisted with accounts inquiries, and performed various administrative tasks such as letter writing. My practical use of Opera PMS software enhanced my efficiency in managing front desk operations.

Barcelona Y Alrededores, España

During my time at Condis Supermercats as a Lead Cashier, I had a range of responsibilities that contributed to the smooth operation of the checkout process and enhanced customer satisfaction. As a lead cashier, I assisted customers during the check-out process, ensuring a seamless and efficient experience. I also played a role in driving awareness of current promotions, effectively promoting the business and its offerings. Additionally, I took charge of ordering stationery and maintaining stock of refreshments to support the daily operations. Handling customer complaints professionally was another important aspect of my role, ensuring that any issues were addressed promptly and satisfactorily. I also took part in the delivery of orders, ensuring accurate and timely distribution. As a lead cashier, I collected and counted all payments made on a daily basis, maintaining accuracy and accountability. Furthermore, I actively promoted the business through samples and stands, engaging customers and creating awareness of the products and services offered by Condis Supermercats. Through these responsibilities, I contributed to the overall success of the store and provided excellent service to customers.

Els Prats De Rei, Barcelona

During my time at CEREALES Y ABONOS CASAMITJANA S.A. as an Import Export Coordinator, I had various responsibilities related to the smooth operation of international trade operations. These included answering and routing phone calls, managing Outlook on a daily basis, organizing and accurately filing folders, creating Excel spreadsheets and Word documents, and updating databases. Additionally, I administered foreign trade operations in compliance with SOIA regulations, ensuring adherence to legal requirements. Furthermore, I played a role in uploading and managing truck destinations and deliveries.One unique aspect of my role was the requirement to work with French counterparts. This necessitated daily communication in French to effectively coordinate import and export operations with partners in France. I conducted phone conversations, email correspondence, and other forms of communication in French to ensure smooth and efficient collaboration. This language proficiency was essential in maintaining strong relationships and facilitating successful cross-border transactions.

Calaf, Barcelona

During my time at FINQUES I GESTIÓ ALTA SEGARRA S.L., which was a family-owned business, I had the opportunity to work as a Real Estate Agent and gain valuable experience in property transactions. This familial connection added an extra layer of dedication and commitment to my role. I took on a variety of responsibilities related to organizing property viewings, capturing photos, and taking measurements for effective marketing. As a family member, I had a deep understanding of the business and was able to provide clients with personalized advice on the buying and selling process. Conducting property valuations, managing marketing and advertising efforts, negotiating prices, and overseeing property management were all part of my responsibilities. Additionally, my involvement in creating Home-Building contracts ensured legal compliance and facilitated seamless transactions for our valued clients.

Igualada, Barcelona

During my early career, I gained valuable experience through a part-time administrative training role at INSMAGAS S.L. This was my first job, and I worked there for three months. Located in Igualada, Barcelona, I was responsible for various administrative tasks. These included organizing and accurately filing invoices, ensuring the maintenance of up-to-date gas databases, and creating Excel spreadsheets and Word documents. I also had the opportunity to assist with various accounting activities, which provided me with a solid foundation in financial processes. This initial job experience allowed me to develop essential administrative skills and laid the groundwork for my future professional growth.

Bachelor’S Degree, Business Administration And Management, General, International Business

I pursued a Bachelor's Degree in Business Administration and General Management at Universitat de Vic, with a focus on International.

Hotel Receptionist & Opera V5, Reception Academy, Five Star Hospitality Training Academy

I completed vocational training at Reception Academy, specializing in Hotel Receptionist skills and Opera V5, a popular (PMS) used.

Cfgs International Trade, International Business/Trade/Commerce

I completed a two-year advanced specific vocational training in International Trade. The program covered administrative management.