Matt Callahan Email & Phone Number

Arlington, Texas, Us

• Acquired and consolidated Playnet, Inc. as a shareholder and merged Cornered Rat Software, LLC. with Playnet.• Acquired new project and team leading innovation on new franchise title, "WWII Online: Chokepoint."• Manage the team budget, cost of operations, and investments (out-sourcing/assets).• Management of an all-remote team based in 8 countries consisting of 40 personnel.• Coordinate the development transition from our proprietary engine to unreal engine 5.• Own and tune the project/company vision to meet and exceed goals.• Listen, poll, and prioritize customer feedback with our team to create actionable development plans to yield the highest return on investment for customers and the company. Then work to relay the development roadmap plans internally with our team, then our customers - acting as the primary voice to the community. This includes negotiating/creating buy-in, managing different personalities, etc. • Recruited essential talent to fulfill development, production, and quality assurance needs.• Actively working as an administrator, and trainer of project management tools like JIRA, Confluence, Bitbucket, and SourceTree.• Perform quality assurance testing, verifying or providing ticket feedback.• Management of the backlog, ensuring sprints are prioritized and executed upon, clearly articulating requirements and path forward to achieve, aiming to remove all roadblocks.• Primary point of contact for Marketing and PR for interviews, development plans and demos.• Worked with legal on all matters like contractor agreements, licensing, EULA/Terms of Service and more.

Gresham, Or, Us

Note: Cornered Rat Software merged into Playnet, Inc. as of July 2021.Oversee and facilitate all internal operations of Cornered Rat Software. Managing all business and other administrative functions. Expansion of the MMO FPS, "World War II Online," both in terms of development strategy as well increasing visibility / sales on the web. Working closely with Playnet, Inc. to form joint strategies that work towards the betterment of the game community.Actively engaged with the WWII Online gaming community and internal team to ensure vision (future) provides best outcomes for customers and company. Often acting as the primary spokesperson relating to the company and game development, at "Rat Chats."Responsibilities Include:• Drive communication and synergy• Project and Brand Management• Problem Solving / Retention• Establish release requirements• Coordinate tasks through phases / teams to completion• Administration of Project Tools• Recruitment / Onboarding / Setup• Prioritizing key bugs and features• Sprint planning and task distribution• Agile methodology to refine project planning• Incorporate new game content in-engine• Monitor key indicators and feedback to drive direction• Remote hands at colocation, maintenance, installation, troubleshootingTools Include:• JIRA• Confluence• Bitbucket• SourceTree• Slack• Word/Excel/PowerPoint• Zoom Meeting• Fueled by Coffee and sheer power of will

Arlington, Texas, Us

Oversee the daily operations of all integral functions at Playnet, the parent company of Cornered Rat Software, a game development studio and publisher. Act as the vision holder shaping our future, turning that vision into actionable items with developer and customer feedback. Set the culture and tone of CRS, with a priority emphasis on being customer oriented and results driven.Acting as "Game Manager." This includes complete oversight of WWII Online game operations. Oversee community managers and work together to create a great gaming experience. Assist in facilitating online events, server maintenance and all other critical functions to ensure routine Campaign game play.Responsibilities Include:• Team Operations / Project management.• Manager of WWII Online game operations.• Brand management and vision.• Recruitment of technical staff.• Public relations.• Strategic planning.Accolades (so far):• Re-organized Playnet structure and culture to be agile and adaptable.• Increased total team size from 15 to 45 contributors.• Re-established production critical quality assurance (testing) team.• Established community based marketing team.• Implemented state of the art customer support system (Zendesk).• Implemented Atlassian's JIRA / Confluence / Bitbucket / Crowd as PM toolset.• Introduced the first new game content in three years.• Re-established Training, BETA and multiple Dev servers.• Organized successful crowd fund resulting into massive hardware overhaul.• Established the Friday developer and Tuesday community update's.• New dedicated production team working on game play experience / content.• New game audio updates through "Soundcloud."• New (modern) forum software by "Invision."Game releases managed (so far):• 1.34.11, 1.34.12, 1.34.13, 1.34.15, 1.35 (major), 1.35.1, 1.35.2, 1.35.3, 1.35.4, 1.35.6

Arlington, Texas, Us

Marketing Director for online World War II - Massively Multiplayer Game, "WWII Online: Battleground Europe." Oversee and direct volunteer program management group, "Community Management." Responsible for all Marketing - Sales - Player Acquisition - Player Retention - Communication strategies. Wearer of many hats, determined to bring success, motivator of many, always accountable.Pushing forward at all costs and through all barriers - driven by passion for the industry and our great fan base.ACCOLADES• Recruited critical technical staff• Designed tiered pricing table• Implementation of Free Play model• Acquired Steam Publishing Opportunity• Acquired Amazon Games Publishing Opportunity• New website creation• Two successful crowd-funded advertising boosts• Created monthly player support (hero) program• Created new game trailer• Reformed Volunteer Team(s)EXPERIENCE & DUTIES• Marketing / Advertising• Customer Acquisition• Communications• Public Relations• Brand Management• Social Media Management• Content Management• Community Management• Event Planning

Arlington, Texas, Us

As Community Manager my job was to supervise key leadership of volunteer programs and to force multiply efforts with that leadership to better atmosphere and population of important programs.Upon taking this position I created a team of dedicated and efficient managers who helped spear head many successful community building initiatives.Instituted a new program called "The Host Squad" which automatically places new player sign ups into player organizations called, "Squads." This increased new player engagement to an all-time high during their first experiences in our game, and made sure they had someone to talk to on the spot. This also successfully built population of existing squads creating bigger battles and a higher level of teamwork.• Community Management• Public Relations• Social Media Management (Facebook, Twitter, Hoot Suite)• Event Coordinator

Education record

Education record

Education record