Michelle Camilleri Email & Phone Number

Farmington Hills, Michigan, United States

Farmington Hills, Michigan, United States

• Product Owner of the Alliance Project, a multi-year integration effort involving participating automotive dealerships with over 170 lenders throughout the United States• Managed the team backlog in Azure DevOps (ADO) including product changes, priority, content and expected timelines • Created Product Change Requests for system requirements• Participated in story mapping and retrospective sessions• Led daily stand up, refinement, forecasting, and sprint review meetings •… Show more • Product Owner of the Alliance Project, a multi-year integration effort involving participating automotive dealerships with over 170 lenders throughout the United States• Managed the team backlog in Azure DevOps (ADO) including product changes, priority, content and expected timelines • Created Product Change Requests for system requirements• Participated in story mapping and retrospective sessions• Led daily stand up, refinement, forecasting, and sprint review meetings • Managed relationships with our Integration Partner and the two participating Dealer Service Providers• Developed and presented business cases for new features and functionality to enhance the product and support the product roadmap• Conducted internal and user acceptance testing with the Dealer Service Providers, Integration Partner, and multiple lenders• Coordinated efforts with the development team, business team, product support, and IT to support the project in testing and production environments• Analyzed contract information and managed data reformatting in support of state specifications• Created vault reconciliation reports and distributed to lenders to reconcile contract data and update billing information Show less

Grand Blanc, Michigan, United States

• Project Manager responsible for the integration of 16 General Motors (GM) dealer management systems, third-party vendor tools, and client relationship management (CRM) vendors for United States and Canada• Supported APIs for 18 global specifications working with a cross-functional global team • Provided technical assistance throughout the software development life cycle using agile and waterfall methodologies• Managed project schedule and achievement of business rules and IT… Show more • Project Manager responsible for the integration of 16 General Motors (GM) dealer management systems, third-party vendor tools, and client relationship management (CRM) vendors for United States and Canada• Supported APIs for 18 global specifications working with a cross-functional global team • Provided technical assistance throughout the software development life cycle using agile and waterfall methodologies• Managed project schedule and achievement of business rules and IT specifications• Managed relationships with dealer service providers, third-party vendors, and CRM vendors• Conducted user acceptance testing (UAT) sessions and verified that business and IT objectives were met; worked with development and web service tools for API testing• Created and updated system documentation including tracking reports, test cases, and global specifications • Led pilot dealer install meetings for software updates and investigated any reported pilot issues • Conducted demonstrations for the GM Business Team and Leadership to show the system workflow• Developed training material (print and video), conducted training classes, and provided team mentoring Show less

Home Office: Holly, Mi Corporate Office: Birmingham, Al

• Installed and diagnosed software and hardware issues with PCs, laptops, mobile devices, laser printers, impact printers, and bar code scanners• Supported Service, Warranty, Parts, Communications, Purchase Orders, and Hardware• Managed system database of client information, user access, and call tracking queues• Developed training material, conducted training classes, and provided team mentoring• Created and managed queries on client databases for Accounting, Sales, Parts, and… Show more • Installed and diagnosed software and hardware issues with PCs, laptops, mobile devices, laser printers, impact printers, and bar code scanners• Supported Service, Warranty, Parts, Communications, Purchase Orders, and Hardware• Managed system database of client information, user access, and call tracking queues• Developed training material, conducted training classes, and provided team mentoring• Created and managed queries on client databases for Accounting, Sales, Parts, and Service reports • Contributed updates to the parts and service application manuals Show less

Troy, Mi - Us

• Position transitioned to CDK Global, LLC

Troy, Mi

• Position transitioned to ADP, Inc.

Master'S Degree, Information Technology, 4.0

My program included a specialization in Project Management and Leadership. The curriculum focused on the Project Management Body.

Bachelors Degree, General Management, 3.4

My program focused on business related topics. In addition, I completed courses to receive a minor in finance.

Associate'S Degree, Business Administration, 3.9

I completed business focused classes as well as the required courses. I graduated summa cum laude.