Mary Caplice Email and Phone Number
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Extensive experience including non-profit development, product management, program management, sales enablement, sales engineering, course development and training, technical support and quality assurance. Software areas include database archiving, data profiling, business intelligence and information management and security. Proven independent worker, self-starter and valued team member with excellent oral, written and interpersonal communication skills. Easily spans business and technical areas. Specialties: The software industry areas of Security, Information Management and Business Intelligence including Database Archiving, Data Profiling & Analysis, Data Warehousing, Data Quality.
Canine Companions For Independence
View- Website:
- canine.org
- Employees:
- 461
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Development Director, Donor And Corporate EngagementCanine Companions For IndependenceAlameda, Ca, Us -
Development Director, Donor & Corporate EngagementCanine Companions For Independence Nov 2016 - PresentSan Francisco Bay AreaResponsible for the San Francisco Bay Area and wider Northwest Region fund development including individual donors and corporate partners. Meeting specific annual revenue, donor cultivation and stewardship goals that includes individual giving, corporate development and special events. -
Independent ContractorContractor 2014 - Nov 2016San Francisco Bay AreaSeeking contract and permanent positions.
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Sales Enablement Program ManagerHp Enterprise Security Jan 2013 - 2014Sunnyvale, CaManaged several global sales training initiatives including the new hire onboarding program, a bi-weekly training webinar series and product update webinars. • Managed the global ESP sales onboarding program which takes new hires through an integrated experience starting with an online course curriculum through to a face-to-face 5 day workshop, resulting in decreased time to productivity. • Quarterly delivery of the ESP Sales New Hire Training Workshops with a consistently high satisfaction rating based on survey results and other feedback.• Continuously improved interactivity in the new hire training curriculum through activities such as whiteboard certifications, a team case study and contests to encourage participation. • Established a bi-weekly training webinar series for ESP sales, with positive survey results for effectiveness. • Coordinated with the ArcSight product group stakeholders to deliver product-specific training to the field including roadmap updates, new release training and the development of 100-300 level training courses.• Built surveys for worldwide face-to-face training events, new hire training and bi-weekly training webinars.• Delivered reports based on survey results, including both qualitative and quantitative findings, to senior executives, resulting in opportunities to continually improve programs.• Collaborated with HP Software’s central Learning & Development group to coordinate shared resources for use in ESP’s sales training programs. -
Product ManagerHp Software 2007 - 2012Cupertino, CaManaged strategic direction for HP Database Archiving Software according to market and customer requirements while aligning to overall HP Software initiatives. • Determined product direction for all aspects of the product line including core product and pre-packaged solutions.• Established cross-business unit and partner relationships resulting in new revenue opportunities that would uniquely position HP at the top of the market.• Coordinated with Product Marketing to develop outbound messaging and product positioning. • Determined and executed pricing strategy according to field input and competitive research resulting in the elimination of negative feedback from customers and the field.• Evangelized product solution at both internal and external marketing and training events. • Pioneered the first term license option for the Information Management division which gave customers the option to use the product on a short term basis for application retirement.• Owned customer and deal escalations to ensure timely and satisfactory resolution through product enhancements and certifications. • Provided competitive analysis through field feedback, analyst research, company webinars, etc. to feed product direction and sales training. • Developed a plan to accelerate license revenue through pipeline analysis and field interviews, resulting in the highest license revenue quarter for Database Archiving at HP. • Built business cases based on objective analysis of market opportunities resulting in justification for further program investment and finance department approval. • Collaborated with all program stakeholders to ensure product success as a team. • Conducted win/loss analysis to provide feedback to the program team to better understand product strengths, weaknesses and opportunities.• Managed inter-divisional OEM relationship for delivery of HP Test Data Management software. -
Sr. Sales EngineerMetagenix, Inc. (Small Startup) 2000 - 2003San Francisco Bay AreaProvided pre-sales support, course development and training with secondary responsibility for quality assurance testing of Data Profiling products. • Conducted proof of concept engagements at prospective customer sites which included installation, data profiling and analysis and knowledge transfer to demonstrate high return on investment. • Developed the first training course for MetaRecon, applying knowledge of course development and adult learning concepts resulting in effective customer and partner training.• Conducted product training courses for prospective and existing customers, fellow sales engineers and partners. • Demonstrated MetaRecon, a Data Analysis and Profiling tool, to prospective customers and partners in order to aid the sales process successfully.• Completed quality assurance testing during periods of low pre-sales activity including development of test plans and identification of product anomalies. • Received two ‘Employee of the Month’ awards.
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Sales EngineerEvoke Software (Small Startup) 1999 - 2000San Francisco Bay AreaProvided pre-sales support of the Evoke Axio data profiling and analysis tool. • Demonstrated Evoke Axio product suite to prospective customers. • Coordinated with the services organization on proof of concept engagements in planning, attaining and preparing data for 5-day engagements to assure their success.
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Sales EngineerInformation Advantage 1998 - 1999Greater New York City AreaProvided pre and post-sales support of the Business Intelligence product line including Business Intelligence Portal, Query and Reporting and OLAP products. • Implemented successful product evaluations at prospective customer sites primarily on the NT 4.0 operating system using MS IIS web server and MS SQL Server.• Maintained valuable reference customers through dedicated post-sales support.• Tested the installation process and documentation for new demonstrations of the Business Intelligence Portal before being rolled out to the SE force. • Mentored new coworkers in order to speed their ramp-up time. -
Sales EngineerRed Brick Systems 1997 - 1998Greater New York City AreaResponsible for pre-sales and post-sales support of Red Brick Data Warehousing product line including the Red Brick Warehouse relational database and the Formation ETL tool. • Implemented successful product evaluations at prospective customer sites by developing DDL scripts (initially with Erwin) and SQL reports that ran faster than the competition’s.• Demonstrated the Formation Extraction, Transformation and Loading tool to prospective customers and gave chalk talks to prospective Red Brick database customers.
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Sales EngineerPlatinum Technology 1996 - 1997Greater New York City AreaResponsible for pre-sales support of Data Warehousing tools to mostly Fortune 500 companies including presenting, demonstrating, pre-qualification of on-site visits and account management. • Presented and demonstrated Enterprise Metadata Repository to prospective customers.• Pre-qualification of prospective customers for on-site sales calls. • Supported Metadata Repository, Extraction, Transformation and Loading tools Info-Pump and Info Hub and Year 2000 conversion products at industry trade shows. -
Technical Support / Quality Assurance AnalystInformation Builders 1987 - 1996Greater New York City AreaSummary: Series of increasing responsibilities from entry-level to senior technical positions in various areas of the company including mainframe FOCUS Quality Assurance and Technical Support for both mainframe and windows FOCUS, a hierarchical database system that includes a 4-GL reporting language. Sr. Quality Assurance Analyst, IBM Division Insured quality in new releases of FOCUS hierarchical database and reporting language.• Developed, managed and ran new feature test suites for FOCUS under the MVS/TSO and VM/CMS environments.• Tested patches to FOCUS created for individual customers in time-critical situations. • Presented at the 1996 yearly national user group meeting on a popular feature of MVS/FOCUS. IBM/FOCUS Technical Support Representative, Customer Support Services • Supported FOCUS under MVS/TSO and VM/CMS for both customers and SE’s. • Problems solved included Multi-User FOCUS and FOCUS’ Interface to VSAM files.PC/ FOCUS Technical Support Representative, Customer Support Services • Supported PC FOCUS for customers and corporate field personnel.• Technical resource to other team members including assuming responsibility for difficult customer cases when needed.• Documented software anomalies found by customers to be sent to development.
Mary Caplice Skills
Mary Caplice Education Details
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English/Economics -
Application Programming
Frequently Asked Questions about Mary Caplice
What company does Mary Caplice work for?
Mary Caplice works for Canine Companions For Independence
What is Mary Caplice's role at the current company?
Mary Caplice's current role is Development Director, Donor and Corporate Engagement.
What is Mary Caplice's email address?
Mary Caplice's email address is mc****@****ail.com
What is Mary Caplice's direct phone number?
Mary Caplice's direct phone number is +151076*****
What schools did Mary Caplice attend?
Mary Caplice attended State University Of New York At Albany, New York University.
What are some of Mary Caplice's interests?
Mary Caplice has interest in Cooking, Electronics, Home Improvement, Reading, Crafts, Gourmet Cooking, Music, Sports, Movies, Home Decoration.
What skills is Mary Caplice known for?
Mary Caplice has skills like Enterprise Software, Business Intelligence, Product Management, Databases, Cross Functional Team Leadership, Competitive Analysis, Sales Enablement, Information Management, Data Warehousing, Sales Process, Cloud Computing, Pre Sales.
Not the Mary Caplice you were looking for?
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mary caplice
Ireland -
2stjean.org, cnd-m.org
3 +121228XXXXX
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2hp.com, hpe.com
1 (650) 8XXXXXXX
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1stfx.ca
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