Maria Carolina Lopez Email & Phone Number

Buenos Aires Province, Argentina

City Of Buenos Aires, Buenos Aires Province, Argentina

Responsible for analyzing and preventing fraud in bank transactions.Provide support and assistance to customers in identifying and resolving potential fraudulent activities.Collaborate with cross-functional teams to develop effective fraud prevention strategies.

City Of Buenos Aires

Delivered customer support services via telephone and social media platforms for Red Link users.Assisted users with card reporting, ATM PIN unlocking, online banking and mobile application usage, VALEpei Wallet, and PAGAR services.Handled complaints regarding unauthorized withdrawals and ensured prompt resolution.Worked both on-site and remotely.

Ciudad Autónoma De Buenos Aires, Argentina

Managed administrative tasks and reception duties at medical clinic. Scheduled and greeted patients, handled phone inquiries, and coordinated clinic operations. Performed banking transactions, contracted services, and obtained budgets. Developed content for social media platforms and monitored campaign progress.

Buenos Aires - Argentina

Analyzed and approved authorizations for sales in Argentina, Mexico, Spain, and other Latin American countries.Provided support in emergency cases and managed card replacements abroad.Responsible for making decisions on transaction approvals and denials.Analyzed credit accounts and identified fraudulent activities.

Buenos Aires - Argentina

Expert in fraud control and analysis of customer accounts.Implemented preventive measures and monitored high-risk accounts. Account Take Over and Fraud Application. Refund of transactions. Generated monthly reports. Training of new employees.